LITERATURE REVIEW MEASUREMENT MODEL OF INDIVIDUAL BEHAVIOR AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: INDIVIDUAL CHARACTERISTICS, WORK CULTURE AND WORKLOAD

Authors

  • Desi Permata Sari Doctoral Program Students, Universitas Putra Indonesia YPTK Padang
  • Hapzi Ali Lecturer of Doctoral Program in Management, Universitas Putra Indonesia YPTK Padang and UBHARA JAYA

DOI:

https://doi.org/10.31933/dijms.v3i4.1133

Keywords:

Individual characteristic, Work Culture, Workload, Individual Characteristic and Organizational citizenship behavior

Abstract

The development of a research role from previous research or relevant research is very important, because it can help and function to strengthen theoretical studies and phenomena of the relationship or influence between variables in a study. This article reviews and attempts to confirm the factors that influence individual behavior and organizational citizenship behavior which include individual character, work culture and workload. The purpose of this article is to build a hypothesis of the influence between variables to be used in further research. Human Resource Management literature study results from library research are: 1) individual characteristics affected on individual behavior; 2) work culture influences individual behavior; 3) workload affects individual behavior; 4) individual behavior affects organizational citizenship behavior; 5) individual characteristics affect organizational citizenship behavior; 6) work culture has an effect on organizational citizenship behavior; 7) workload affects organizational citizenship behavior

References

Afuan, M., Bayu Putra, R., & Kumbara, V. B. (2020). Pengaruh Pengalaman Kerja Dan Beban Kerja Terhadap Prestasi Kerja Melalui Organizational Citizenship Behavior (Ocb) Pegawai Sebagai Variabel Intervening Pada Perusahaan Bina Pratama Sakato Jaya Ss1. Jurnal Ilmu Manajemen Terapan, 2(1), 96–110. https://doi.org/10.31933/jimt.v2i1.327

Aima, P. H., Adam, R., & Ali, P. H. (2017). Model of Employee Performance?: Competence Analysis and Motivation (Case Study at PT. Bank Bukopin, Tbk Center). Journal of Research in Business and Management.

Aktarina, D. (2019). Analisis Faktor Fundamental Pertumbuhan Perusahaan PT. Bukit Asam (Persero) Tbk. Jurnal Media Wahana Ekonomika, 15(3), 13. https://doi.org/10.31851/jmwe.v15i3.2886

Ali, H., Narulita, E., & Nurmahdi, A. (2018). Saudi Journal of Business and Management Studies ( SJBMS ) The Influence of Service Quality , Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12

Arifudin, O., & Rusmana, F. D. (2020). Pengaruh Lingkungan Kerja Dan Karakteristik Individu Terhadap Kinerja Pegawai Bank Bri Syariah Kabupaten Subang. Islamic Banking?: Jurnal Pemikiran Dan Pengembangan Perbankan Syariah, 6(1), 35–46. https://doi.org/10.36908/isbank.v6i1.134

Arsaman, S. (2019). Pengaruh Perilaku Individu Dan Disiplin Kerja Terhadap Prestasi Kerja Karyawan Pt. Administrasi Medika Jakarta. Prosiding Seminar Nasional Humanis, 600–609.

Asbari, M., Santoso, P. B., & Purwanto, A. (2019). Pengaruh Kepemimpinan dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif pada Industri 4.0. Jim UPB, 8(1), 7–15. https://doi.org/ttps://doi.org/10.33884/jimupb.v8i1.1562

Aziz, I. N., Widodo, D. S., & Subagja, I. K. (2021). Effect of Training and HR Development on Employee Performance with Motivation as an Intervening Variable in PT. Rekasis Gigatama. Global Journal of Engineering and Technology Advances, 6(2), 169–181.

Bastari, A., -, H., & Ali, H. (2020). DETERMINANT SERVICE PERFORMANCE THROUGH MOTIVATION ANALYSIS AND TRANSFORMATIONAL LEADERSHIP. International Journal of Psychosocial Rehabilitation. https://doi.org/10.37200/ijpr/v24i4/pr201108

Brata, B. H., Husani, S., & Ali, H. (2017). a Comparative Study on Development Off Small and Medium Enterprises (Smes) in Japan and Malaysia. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms

Brata, Husani, Hapzi, Baruna Hadi Shilvana AliBrata, Husani, Hapzi, B. H. S. A. (2017). Saudi Journal of Business and Management Studies CoBrata, Husani, Hapzi, Baruna Hadi Shilvana AliBrata, Husani, Hapzi, B. H. S. A. (2017). Saudi Journal of Business and Management Studies Competitive Intelligence and Knowledge Management: An Analysis of t. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms

Chauhan, R., Ali, H., & Munawar, N. A. (2019). BUILDING PERFORMANCE SERVICE THROUGH TRANSFORMATIONAL LEADERSHIP ANALYSIS, WORK STRESS AND WORK MOTIVATION (EMPIRICAL CASE STUDY IN STATIONERY DISTRIBUTOR COMPANIES). Dinasti International Journal of Education Management And Social Science. https://doi.org/10.31933/dijemss.v1i1.42

Demur, D. R. D. N., Mahmud, R., & Yeni, F. (2019). Beban Kerja Dan Motivasi Dengan Perilaku Caring Perawat. JURNAL KESEHATAN PERINTIS (Perintis’s Health Journal), 6(2), 164–176. https://doi.org/10.33653/jkp.v6i2.303

Desfiandi, A., Fionita, I., & Ali, H. (2017). Implementation of the information systems and the creative economy for the competitive advantages on tourism in the province of Lampung. International Journal of Economic Research.

Dhini Rama Dhania. (2010). Pengaruh Stres Kerja , Beban Kerja Terhadap Kepuasan( Studi Pada Medical Representatif Di Kota Kudus ). Jurnal Psikologi Universitas Muria Kudus, I(1), 15–23.

Djoko Setyo Widodo, P. Eddy Sanusi Silitonga, & H. A. (2017). Organizational Performance?: Analysis of Transformational Leadership Style and Organizational Learning. Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss.2017.2.3.9

Elmi, F., Setyadi, A., Regiana, L., & Ali, H. (2016). Effect of leadership style, organizational culture and emotional intelligence to learning organization: On the Human Resources Development Agency of Law and Human Rights, Ministry of Law and Human Rights. International Journal of Economic Research.

Harini, S., Hamidah, Luddin, M. R., & Ali, H. (2020). Analysis supply chain management factors of lecturer’s turnover phenomenon. International Journal of Supply Chain Management.

Hemakumara, G., & Rainis, R. (2018). Spatial behaviour modelling of unauthorised housing in Colombo, Sri Lanka. Kemanusiaan, 25(2), 91–107. https://doi.org/10.21315/kajh2018.25.2.5

Kahfi, D. S., Wibowo, I., & Widodo, D. S. (2022). The Effect of Organizational Culture and Transformational Leadership On Organizational Performance Through Employee Motivation as A Mediation Variable at Mercubuana University. Journal of Humanities and Social Science Research, 1(1), 1–9.

Latuconsina, A. S., Widodo, D. S., & Siswandoko, T. (2019). Effect Of Compensation And Work Environment To Employee Performance Through Job Satisfaction As A Variable Of Mediation In PT METISKA FARMA. International Journal of Humanities and Applied Social Science, 1–10.

Marsono, A., Silitonga, P., & Widodo, D. S. (2018). Effect of Current Ratio, Leverage Ratio, Inflation and Currency Share Closing Price of Consumer Goods Industry in Indonesia Stock Exchange. International Journal of Business and Applied Social Science (IJBASS), 4(8).

Masydzulhak, P. D., Ali, P. D. H., & Anggraeni, L. D. (2016). The Influence of work Motivationand Job Satisfaction on Employee Performance and Organizational Commitment Satisfaction as an Intervening Variable in PT. Asian Isuzu Casting Center. In Journal of Research in Business and Management.

Mawo, Thomas, S. (2017). Pengaruh Literasi Keuangan, Konsep Diri dan Budaya Terhadap Perilaku Konsumtif Siswa SMAN 1 Kota Bajawa. Journal of Economic Education, Volume 6 ((1), 60–65.

Mukhtar, Risnita, Saifillah, M. S., & Ali, H. (2016). Effect of knowledge management and work commitment to employees satisfaction services (Study on teacher Madrasah Aliyah Country Jambi Province). International Journal of Economic Research.

Prayetno, S., & Ali, H. (2017). Analysis of advocates organizational commitment and advocates work motivation to advocates performance and its impact on performance advocates office. International Journal of Economic Research.

Prayetno, S., & Ali, H. (2020). Entrepreneurial supply chain management competence: Predictors of work motivation advocate. International Journal of Supply Chain Management.

Purba, C. B., Arzio, & Ali, H. (2017). The influence of compensation, working environment and organization culture on working productivity of BPJS (workers social security agency) employment staff in Rawamangun Branch. Man in India.

Ridwan, M., Mulyani, S. R., & Ali, H. (2020). Improving employee performance through perceived organizational support, organizational commitment and organizational citizenship behavior. Systematic Reviews in Pharmacy, 11(12), 839–849. https://doi.org/10.31838/srp.2020.5.123

Rivai, A., Suharto, & Ali, H. (2017). Organizational performance analysis: Loyalty predictors are mediated by work motivation at urban village in Bekasi City. International Journal of Economic Research.

Riyanto, S., Sutrisno, A., & Ali, H. (2017). International Review of Management and Marketing The Impact of Working Motivation and Working Environment on Employees Performance in Indonesia Stock Exchange. International Review of Management and Marketing.

Sembiring, D., Widodo, D. S., Adjiantoro, B., Saman, A. B., & Kader, B. A. (2019). Failure Analysis of the Furnace Scotch Boiler. International Journal of Engineering and Advanced Technology (IJEAT), 9(1), 3704–3798.

Setiawan, A., & Bodroastuti, T. (2012). Pengaruh Karakteristik Individu dan Faktor-Faktor Pekerjaan Terhadap Motivasi ( Studi Pada Karyawan CV . Bintang Timur Semarang ). Jurnal Kajian Akuntansi Dan Bisnis, 1(1), 1–18.

Silitonga, P. E. S., & Widodo, D. S. (2019). The effect of supply chain planning and operations on employee performance through employee job satisfaction. International Journal of Supply Chain Management, 8(6), 655–663.

Silitonga, P. E. S., Widodo, D. S., & Ali, H. (2017). Analysis of the effect of organizational commitment on organizational performance in mediation of job satisfaction (Study on Bekasi City Government). International Journal of Economic Research.

Takeuchi, R., Bolino, M. C., & Lin, C. C. (2015). Too many motives? The interactive effects of multiple motives on organizational citizenship behavior. Journal of Applied Psychology, 100(4), 1239–1248. https://doi.org/10.1037/apl0000001

Toto Handiman, U., & Ali, H. (2019). The Influence of Brand Knowledge and Brand Relationship On Purchase Decision Through Brand Attachment. In International Journal of Business Marketing and Management (IJBMM).

Widodo, D. S. (2020). Manajemen Kinerja. Pdf. Cipta Media Nusantara.

Widodo, D. S. (2021). Influence of managerial performance: work motivation, leadership style and work experience (literature review study). Dinasti International Journal of Digital Business Management, 2(6), 1079–1089.

Widodo, D. S. (2022). Employee Performance Determination: Leadership Style, Individual Characteristics, And Work Culture (A Study Of Human Resource Management Literature). Dinasti International Journal of Education Management and Social Science, 3(3), 327–339.

Widodo, D. S. (2023a). Determinasi Pelatihan, Keselamatan dan Kesehatan Kerja (K3) terhadap Kepuasan Kerja. Jurnal Ilmu Multidisplin, 1(4), 956–962.

Widodo, D. S. (2023b). The Effect of Leadership Style on Turnover Intention and Job Satisfaction. International Journal of Psychology and Health Science, 1(1), 19–29.

Widodo, D. S. (2023c). The nexus of entrepreneurial orientation and knowledge management on business performance of smes in west java: Role of competitive advantage. Journal of Law and Sustainable Development, 11(7), e1364–e1364.

Widodo, D. S., & Silitonga, P. E. S. (2017). Company Performance Analysis: Leadership Style, Corporate Culture and Human Resource Development. International Review of Management and Marketing, 7(4), 34–41.

Widodo, D. S., Silitonga, P. E. S., & Azahra, D. (2019). The influence of transactional leadership to employee job motivation and satisfaction in Jakarta stock exchange. International Journal of Governmental Studies and Humanities, 2(1), 38–46.

Widodo, D. S., Zainal, V. R., Subagja, I. K., & Sari, E. (2019). What Is Important With English Language Skills Students? Survey in University at Bekasi City, Indonesia. International Journal of Linguistics, 11(3), 7.

Zainal, V. R., Widodo, D. S., & Subagja, I. K. (2019). Indonesia Islamic Banking Readiness in Facing the ASEAN Economic Community, in Terms of Islamic Banking Disclosure and Performance Indices. Journal of Economics and Management Sciences, 2(2), p25–p25.

Downloads

Published

2022-03-26

How to Cite

Permata Sari, D., & Hapzi Ali. (2022). LITERATURE REVIEW MEASUREMENT MODEL OF INDIVIDUAL BEHAVIOR AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR: INDIVIDUAL CHARACTERISTICS, WORK CULTURE AND WORKLOAD. Dinasti International Journal of Management Science, 3(4), 647–656. https://doi.org/10.31933/dijms.v3i4.1133

Issue

Vol. 3 No. 4 (2022): Dinasti International Journal of Management Science (March - April 2022)

Section

Articles

License

Copyright (c) 2022 Desi Permata Sari, Hapzi Ali

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).

Most read articles by the same author(s)

1 2 > >>