THE ROLE OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL JUSTICE IN INFLUENCING TURNOVER INTENTION THROUGH JOB SATISFACTION AS ITS MEDIATES VARIABLE

Authors

  • Kurnia Magfuroh Universitas Mercu Buana, Jakarta
  • Anik Herminingsih Universitas Mercu Buana, Jakarta

DOI:

https://doi.org/10.31933/dijemss.v2i4.810

Keywords:

Organizational commitment, organizational justice, job satisfaction, turnover intention

Abstract

This research aims to investigate and analyze further relates to the affect which caused by organizational commitment and organizational justice to turnover intention through job satisfaction as its mediator on the employees of PT. Bank XYZ at Regional Office in Jakarta BSD. The criteria of research sample used was permanent employees. The sampling method done by proportional stratified random sampling with a total samples of 154. The data collection technique used a questionnaire. Data analysis method used SEM-PLS. The results showed that the organizational commitment had a positive and significant impact on job satisfaction, but had a negative and significant impact on turnover intention. Organizational justice had a negative and significant impact on turnover intention variables, but had a positive and significant impact on job satisfaction. Job satisfaction had a negative and significant impact on turnover intention. Moreover, job satisfaction in its influence on organizational commitment variable towards turnover intention only resulted on partially mediate and job satisfaction in its influence on the organizational justice variable towards turnover intention also only resulted in partially mediate. 

References

Al Afari, T. S., & Abu Elanain, H. M. (2014). Procedural and Distributive Justice as Mediators of the Relationship between Interactional Justice and Work Outcomes: An Empirical Study of the UAE Public Health Care Sector. Journal of Applied Business Research, 30(4), 1091-1108. https://doi.org/10.19030/jabr.v30i4.8657
Biantoro, L.C., & Sihombing, R.P. (2012). Pengaruh Komitmen Organisasi Terhadap Turnover Intention Melalui Kepuasan Kerja Dengan Budaya Organisasi Sebagai Variabel Anteseden. Jurnal Akuntansi Bisnis, XI(21), 61-94.
Boles, J., Madupalli R., Rutherford, B., & Wood J.A. (2007). The Relationship of Facets of Salesperson Job Satisfaction with Affective Organizational Commitment. Journal of Business and Industrial Marketing, 22(5), 311-321.
Chan, S.H.J., & Ao, C.T.D. (2018). The Mediating Effects of Job Satisfaction and Organizational Commitment on Turnover Intention, in the Relationships Between Pay Satisfaction and Work–Family Conflict of Casino Employees. Journal of Quality Assurance in Hospitality & Tourism, 1–24. doi:10.1080/1528008x.2018.1512937 .
Fajarto, S.P, Aima, M.H., & Karsono, B. (2019). The Effect of Compensation and Job Satisfaction on Increasing Productivity of Asuransi Jasindo Head Office Employees Mediated by Motivation Variable. International Journal of Innovative Science and Research Technology, 4(7), 100-113.
Handoko, T.H. (2001). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE Yogyakarta.
Herminingsih, A. (2017). The Influence of the Organizational Justice and Trust to the Leaders on Employee Engagement with Job Satisfaction as Intervening Variable. Archives of Business Research, 5(2), 56-69.
Ivancevich, J.M., Donnely, J.H.Jr., & Gibson, J.L. (2004). Management: Principles and functions, 4th ed. New Delhi: Richard D. Irwin, Inc.
Kreitner, R., & Kinicki, A. (2010). Organizational Behavior. New York: McGraw-Hill.
Luthans, F. (2008.) Organizztional Behavior. McGraw-Hill Companies, Inc. New York.
Luthans, F. (2011). Perilaku Organisasi. Yogayakarta: Andi.
Luqman, O.O., Bolaji, S., & Abuubakar, M.J. (2012). Job Satisfaction and Job Commitment; A study of quantity surveyors in Nigerian Public Service. Journal of Business and Management, 7(5), 179-192.
Mathis, R.L., & Jackson, J.H. (2011). Manajemen Sumber Daya Manusia, Edisi 9. Jakarta: Salemba Empat.
Mobley, W.H. (2011). Pergantian Karyawan: Sebab, Akibat dan Pengendaliannya. Alih Bahasa: Nurul Imam. PT Pustaka Binaman Pressindo. Jakarta.
Prasetyo, J.H., Ariawan, J., & Ariyanto, E. (2021). An Excellent Strategy in Reducing Turnover Intention at Permata Keluarga Bekasi Hospital. International journal of Scientific & Technology Research, 10(01), 162-168.
Putra, W.Y. (2014). Pengaruh Keadilan Organisasi Pada Kepuasan Kerja Dan Turnover Intention Karyawan BPR Di Kabupaten Tabanan. Jurnal Manajemen Udayana, 2(9):2579-2614.
Robbins, S.P., & Coulter, M. (2016). Manajemen, Jilid 1 Edisi 13, Alih. Bahasa: Bob Sabran Dan Devri Bardani P. Erlangga. Jakarta.
Robbins, S.P., & Judge, T.A. (2014). Perilaku Organisasi. Jakarta: Salemba Empat.
Suciningtyas, E. (2004). Pengaruh Keadilan Organisasional terhadap Komitmen Organisasional dan Keinginan Karyawan untuk Keluar dari Organisasi. Jurnal Pendidikan Penebur, (1), 3-15.
Sunyoto, D. (2013). Teori, Kuesioner, dan Proses Analisis Data Perilaku Terhadap Kinerja Individual. Universitas Katolik Widya Mandala Madiun.
Usmani, S., & Jamal, S. (2013). Impact of Distributive Justice, Procedural Justice, Interactional Justice, Temporal Justice, Spatial Justice on Job Satisfaction of Banking Employees. Review Integrative Business and Economics Research, 2(1), 351-383.
Zagladi, A.N., Hadiwidjojo, D., Rahayu, M., & Nurmijati, N. (2015). The Role of Job Satisfaction and Power Distence In Determining The Influence of Organizational Justice Toward The Turnover Intention. Procedia – Social and Behavioural Sciences 211(2015), 42-48.

Published

2021-04-18

How to Cite

Magfuroh, K. ., & Herminingsih, A. . (2021). THE ROLE OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL JUSTICE IN INFLUENCING TURNOVER INTENTION THROUGH JOB SATISFACTION AS ITS MEDIATES VARIABLE. Dinasti International Journal of Education Management And Social Science, 2(4), 596–605. https://doi.org/10.31933/dijemss.v2i4.810