Digital Technology as a Strategic Mediator in Enhancing Employee Competitive Advantage: Evidence from Indonesia's Nickel Mining Industry
DOI:
https://doi.org/10.38035/dijemss.v8i1.7159Keywords:
Employee Competitive Advantage, Digital Technology, Transformational Leadership, Employee Engagement, Nickel Mining IndustryAbstract
Employee competitive advantage has become a critical factor in enhancing organizational performance and sustainability, particularly in technology-driven industries such as nickel mining. However, the mechanisms through which human resource factors contribute to employee competitive advantage remain insufficiently understood, especially in the context of digital transformation. This study aims to examine the effects of Employee Satisfaction, Quality of Work Life, Transformational Leadership, Compensation, and Employee Engagement on Employee Competitive Advantage, with Digital Technology as a mediating variable and Work Motivation as a moderating variable. A quantitative research design was employed using a survey method. Data were collected from employees working in nickel mining companies in Central Sulawesi, Indonesia. The collected data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS software. The results indicate that Quality of Work Life, Transformational Leadership, Compensation, and Employee Engagement have significant positive effects on Employee Competitive Advantage, whereas Employee Satisfaction does not directly influence Employee Competitive Advantage. Furthermore, all human resource factors significantly affect Digital Technology utilization, with Transformational Leadership emerging as the strongest predictor. Digital Technology was found to have the strongest direct effect on Employee Competitive Advantage and significantly mediates the relationships between all human resource factors and employee competitiveness. In addition, Work Motivation significantly strengthens the relationships among human resource factors, Digital Technology, and Employee Competitive Advantage. These findings highlight the strategic role of Digital Technology in transforming organizational resources into competitive capabilities and demonstrate that digital transformation serves as a critical mechanism linking human resource practices to employee competitiveness. This study contributes to the literature by integrating human resource management, digital transformation, and competitive advantage perspectives within a single framework and provides empirical evidence from Indonesia’s nickel mining industry. The findings offer practical implications for organizations seeking to strengthen workforce competitiveness through the integration of human resource development, digital technology adoption, and employee motivation initiatives.
References
Abhari, K. (2025). Employee Participation in Digital Transformation: From Digitalization Sentiment to Transformation Predisposition. Information & Management, 62(8), 104212. https://doi.org/10.1016/j.im.2025.104212
Adamu, Abubakar, Kolo, Jude, & Abdullahi Bello Kagara. (2025). Impact of Employee Engagement on Organizational Performance. Journal of Management Science and Entrepreneurship. https://doi.org/10.70382/bejmse.v7i7.006
Alrawahi, S., Sellgren, S. F., Altouby, S., Alwahaibi, N., & Brommels, M. (2020). The application of Herzberg’s two-factor theory of motivation to job satisfaction in clinical laboratories in Omani hospitals. Heliyon, 6(9), e04829. https://doi.org/10.1016/j.heliyon.2020.e04829
Anggraini, D. (2023). Optimalisasi Kinerja Pegawai: Stres Kerja dan Kualitas Kehidupan Kerja dengan Mediasi Kepuasan Kerja. Jurnal Ilmiah Manajemen Dan Bisnis, 24(2), 170–198. https://doi.org/10.30596/jimb.v24i2.17234
Ardiano, D., & Ekowati, V. M. (2025). Pengaruh Happiness at Worklife dan Quality Of Worklfe terhadap Kinerja Karyawan sengan Organizational Citizenship Behavior Sebagai Variabel Mediasi pada Badan Amil Zakat Nasional (Baznas). JURNAL LENTERA BISNIS, 14(1), 377–402. https://doi.org/10.34127/jrlab.v14i1.1266
Avolio, B., & Benzaquen, J. (2023). Internationalization strategies for non-Western higher educational institutions: A systematic literature review and conceptual framework. International Journal of Educational Management, 38(4), 1079–1099. https://doi.org/10.1108/IJEM-05-2023-0243
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Blau, P. M. (1964). Justice in Social Exchange. Sociological Inquiry, 34(2), 193–206. https://doi.org/10.1111/j.1475-682X.1964.tb00583.x
Gautam, A., Chirputkar, A., & Pathak, P. (2022). Opportunities and challenges in the application of Artificial Intelligence-based technologies in the healthcare Industry. 2022 International Interdisciplinary Humanitarian Conference for Sustainability (IIHC), 1521–1524. https://doi.org/10.1109/IIHC55949.2022.10059767
Harmawati, Y., Sapriya, Abdulkarim, A., Bestari, P., & Sari, B. I. (2024). Data of digital literacy level measurement of Indonesian students: Based on the components of ability to use media, advanced use of digital media, managing digital learning platforms, and ethics and safety in the use of digital media. Data in Brief, 54, 110397–110397. https://doi.org/10.1016/j.dib.2024.110397
Maria, A., & Cen Pujianto, J. F. (2024). The Effect of Compensation, Organizational Commitment on Employe Performance Through Organizational Behaviour as Intervening. International Journal of Business, Law, and Education, 5(2), 2740–2753. https://doi.org/10.56442/ijble.v5i2.958
Nguyen, N. P., Hang, N. T. T., Hiep, N., & Flynn, O. (2023). Does transformational leadership influence organisational culture and organisational performance: Empirical evidence from an emerging country. IIMB Management Review, 35(4), 382–392. https://doi.org/10.1016/j.iimb.2023.10.001
Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11), e11374–e11374. https://doi.org/10.1016/j.heliyon.2022.e11374
Qibtiyana, M., Ali, H., Hendayana, Y., Martinio Jocrien Renwarin, J., & Richo Rianto, M. (2025). Determinasi Loyalitas Pelanggan Melalui Kepuasan Pelanggan di Platform E-Commerce Lazada Kota Bekasi. Jurnal Ekonomi Manajemen Sistem Informasi, 6(4), 2178–2194. https://doi.org/10.38035/jemsi.v6i4.4447
Safariningsih, T. H. R., Supardi, Kamsariaty, Hamidah Sari, O., & Setiawan, A. (2025). The Implementation of Work-Life Balance, Organizational Culture, Rewards, and Career Development on Employee Engagement. Greenation International Journal of Tourism and Management, 3(1), 76–88. https://doi.org/10.38035/gijtm.v3i1.355
Sihotang, C., Azis, H., & Hafiz, M. S. (2025). Hilirisasi Komoditi Mineral: Studi Kasus Nikel di Indonesia. Jurnal Ilmiah Ekonomi Dan Manajemen, 3(2), 1–12. https://doi.org/10.61722/jiem.v3i2.3755
Yeh, S.-H., & Huang, K.-C. (2025). The Impact of Organizational Commitment and Work Motivation on Retention Intention: Evidence from Long-Term Care Institution Caregivers Based on Expectancy Theory. Healthcare, 13(22), 2832. https://doi.org/10.3390/healthcare13222832
Yulia, N. E., Irawan, A., & Fachril, F. (2025). Pengaruh Kompetensi, Kepuasan Kerja dan Budaya Organisasi terhadap Kinerja Pegawai dengan Pengalaman Kerja sebagai Pemoderasi. Advances in Management & Financial Reporting, 3(3), 559–584. https://doi.org/10.60079/amfr.v3i3.564
Zayed, N. M., Rashid, Md. M., Darwish, S., Faisal-E-Alam, Md., Nitsenko, V., & Islam, K. M. A. (2022). The Power of Compensation System (CS) on Employee Satisfaction (ES): The Mediating Role of Employee Motivation (EM). Economies, 10(11), 290. https://doi.org/10.3390/economies10110290
Zhenjing, G., Chupradit, S., Ku, K. Y., Nassani, A. A., & Haffar, M. (2022). Impact of Employees’ Workplace Environment on Employees’ Performance: A Multi-Mediation Model. Frontiers in Public Health, 10, 890400. https://doi.org/10.3389/fpubh.2022.890400
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Cut Aviyanti, Tri Widyastuti, Hadita Hadita, Supardi Supardi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).










































