Cargo Services Equipment Utilization And Operational Efficiency In Improving Port Concession Revenue

Authors

  • Rita Simanjuntak Institute of Transportation and Logistics Trisakti, Jakarta, Indonesia
  • Muhammad Yamin Jinca Hassanudin University, Makassar, Indonesia
  • Olfebri Institute of Transportation and Logistics Trisakti, Indonesia
  • Imam Sonny Puslitbang Transportasi Laut dan SDP, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v7i4.6548

Keywords:

Port Operational Performance, Cargo Services, Equipment Utilization, Port Concession Revenue, Port Regulations, Internet of Things (IoT), Port Management, Terminal Efficiency

Abstract

Ports play a vital role in supporting global logistics and trade activities, where operational efficiency becomes a key determinant of port competitiveness and financial performance. This study aims to examine the influence of cargo services and equipment and facility utilization on operational performance and port concession revenue. The research employs a mixed-method approach with an explanatory sequential design. Quantitative analysis was conducted using secondary operational data based on the Operational Service Performance Standards at Tanjung Priok Port and processed using SPSS and EViews through classical assumption tests, path analysis, and hypothesis testing. The qualitative stage involved structured in-depth interviews with regulators, port operators, and service users to explore the roles of regulations, policies, and digital technologies such as the Internet of Things (IoT). The results indicate that equipment and facility utilization significantly improves operational performance and port revenue, while cargo services positively influence revenue but may reduce operational efficiency when operational coordination is inadequate. Operational performance also plays a significant mediating role. Overall, improving operational efficiency, infrastructure utilization, and digital integration is essential to enhance port concession revenue. 

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Published

2026-05-04

How to Cite

Simanjuntak, R., Jinca, M. Y., Olfebri, O., & Sonny, I. (2026). Cargo Services Equipment Utilization And Operational Efficiency In Improving Port Concession Revenue . Dinasti International Journal of Education Management and Social Science, 7(4), 3992–4002. https://doi.org/10.38035/dijemss.v7i4.6548

Issue

Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April - May 2026)

Section

Articles

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Copyright (c) 2026 Rita Simanjuntak, Muhammad Yamin Jinca, Olfebri, Imam Sonny

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