Dinasti International Journal of Education Management And Social Science

The Influence of Employee Engagement and The Use of Digital Social Media on Professional Competence Through Employee Motivation in The Government of North Jakarta Administrative City, Dki Jakarta Province

Ade Arqam Hidayat, Ahmad Hidayat, Tuswoyo Tuswoyo — Tue, 08 Apr 2025 00:00:00 +0000

The Background of this Study is the lack of professional competence of employee in society development activity in North Jakarta region which implies to the delay of society development, since it is highly determined by people’s participation in various sectors of development. The Purpose of this Study is to analyze and evaluate the Influence of Employee Engagement and Digital Social Media Use toward Professional Competence through Motivation of Government Employees in North Jakarta Administrative City, Jakarta Capital Special Region Province. The method of this study is quantitative research with Partial Least Square (PLS) approach with Structural Equation Modelling (SEM). In this study, the population is 513 employees in Government Office of North Jakarta Administrative City of Jakarta Capital Special Region Province along with 85 samples through Simple random sampling. The Result of the Study is that the Employee engagement influences the Professional Competence in directly positive and significant way with coefficient value of = 0,107 or (10,7 % ) and Employee Engagement influences the Professional Competence in directly positive and significant way through Work Motivation with coefficient value of = 0,345 or (34,5 %. The use of Digital Social Media influences the Professional Competence in positive and significant way with coefficient value of = 0,106 or (10,6 %) and the Use of Digital Social Media influences the Professional Competence in directly positive and significant way through Work Motivation with coefficient value of = 0,270 or (27%), Motivation has a positive and significant effect on Professional Competence with coefficient value of = 0,708 or (70, 8 %). Employee engagement influences the Work Motivation in directly positive and significant way with coefficient value of = 0,488 or ( 48,8 % ). The use of Digital Social Media influences the Work Motivation in directly positive and significant way with coefficient value of = 0,381 or ( 38,1 % ). Analysis Result of the data shows that value = R-square adjusted = 0,772. Which indicates that the variation of variable changes of Professional Competence (Y) may be explained by Employee engagement, the Use of Digital Social Media, and Motivation is for 0,722 or (77,2 %). As for the rest = 22,8 % is explained by another factor.

Application of RACI Framework for optimization of Key Performance Indicators (KPI) in manufacturing companies

Tue, 08 Apr 2025 00:00:00 +0000

This study successfully formulates effective Key Performance Indicators (KPIs) for measuring company performance using the RACI framework at PT XYZ Batam. The RACI framework, which identifies roles and responsibilities as Responsible, Accountable, Consulted, and Informed, is applied to ensure that each performance measurement aspect receives appropriate and accurate assessment. This research covers the identification of relevant KPIs in three key areas: work discipline, Occupational Health and Safety (OHS), and work environment. Through surveys and interviews with company stakeholders, the selected KPIs are then correlated with RACI roles to determine the weight of each role’s contribution to achieving the KPIs. The results indicate that the application of the RACI framework enhances accountability and collaboration between departments, as well as facilitates more effective performance monitoring and evaluation. The RACI and KPI weighting matrix produced by this study provides clear guidance for PT XYZ Batam in managing the company's performance holistically and systematically.

The Effect of Price and Product Quality on Repurchase Intention Through Customer Satisfaction as an Intervening Variable

Dera Reggiana, Nurul Hermina — Tue, 08 Apr 2025 00:00:00 +0000

The focus of this research is to measure the impact of price and product quality on repeat purchase intention through customer satisfaction as an intervening variable. The population of this study was Shopee sellers who have used Shopeasytools for at least one month. The study employed a quantitative methodology and purposive sampling as a technique to determine the sample. The researcher determined 100 Shopeasytools users as respondents in this study. Smart PLS and structural equation modeling (SEM) were utilized to examine the theoretical model proposed. The bootstrapping method is utilized to examine the hypothesis and the mediating role of customer satisfaction. The results showed that repeat purchase intention is positively and significantly affected by price and product quality. Furthermore, Indirect research findings indicate that the effect of price on repurchase intentions is positively and significantly mediated by customer satisfaction as an intervening variable. In addition, repurchase intention is positively and considerably mediated by customer satisfaction as an intervening variable, which in turn fully explains the influence of product quality. The importance of customer satisfaction in determining repurchase intention is highlighted by this finding. A good price point coupled with high product quality is likely to enhance customer satisfaction, subsequently motivating consumers to engage in repeat purchases from Shopeasytools.

Empirical Insights into Digital Customer Retention: Technological Enablers and Strategic Applications

Muhammad Asif khan, NOOR-UL-AMIN, Rino — Wed, 09 Apr 2025 00:00:00 +0000

This research investigates customer retention strategies in the context of digital transformation, aiming to identify effective approaches through empirical investigations and rigorous statistical analyses. The study explores the roles of customer satisfaction, emotional attachment, trigger events, and perceived switching costs in influencing retention. Using surveys and regression analysis, data from diverse business sectors are analyzed to quantify these factors' impacts on customer loyalty. Results demonstrate that enhancing customer satisfaction, fostering emotional connections, and managing trigger events significantly improve retention rates. The findings contribute insights for businesses to optimize their retention efforts amidst digital advancements, offering actionable recommendations to strengthen customer relationships and sustain competitive advantage in contemporary markets.

Quality Management in Early Childhood Education at State Kindergarten Pembina Tanjung Redeb

Nur Khayati, Azainil Azainil, Haeruddin Haeruddin — Wed, 09 Apr 2025 00:00:00 +0000

Early Childhood Education (ECE) plays a crucial role in shaping children's developmental foundations, making quality management a vital aspect of ensuring optimal educational services. The main focus includes planning, organizing, implementation, supervision, as well as challenges and strategic solutions in applying quality management in the school. This research employs a qualitative approach with a case study method. Data were collected through interviews, observations, and documentation, then analyzed using data reduction, data presentation, and verification techniques. The findings indicate that quality management at TK Negeri Pembina Tanjung Redeb has been implemented through various planning strategies, including annual program development and curriculum enhancement. In terms of organization, the school principal plays a central role in forming a solid team to improve the effectiveness of educational management. The implementation of quality management is reflected in strengthening teacher competencies, optimizing facilities and infrastructure, and enhancing play-based learning methods. Supervision is conducted through routine evaluations of teacher performance and student development. However, this study also identifies several challenges, such as limited resources, low teacher welfare, and a lack of parental involvement. To overcome these challenges, recommended strategies include regular teacher training, increased support from stakeholders, and optimal utilization of available resources. The findings of this study are expected to contribute to the development of quality management policies in PAUD, particularly in the context of continuous improvement to enhance early childhood education services.

Creation of a Video Profile on Organic Farming in Cikurubuk Village, Sumedang Regency

Kenmada Widjajanto, Erwin Windu Pranata, Muhammad Akbar, Imaniarty Imaniarty — Wed, 09 Apr 2025 00:00:00 +0000

The development of media platforms in the digital and internet era has made promotional activities through audiovisual content a necessity. According to the Indonesian Internet Service Providers Association (APJII) data from 2023, 55.06% of Indonesians enjoy accessing online videos. With the advancement of technology, almost all segments of society are able to create video content, especially for social media. However, this is not the case for the organic farmers in Cikurubuk Village, Sumedang Regency. As farmers, they lack the skills to produce promotional content professionally, including video promotions. Yet, they need such content to introduce their organic rice products to a wider audience. As a result, the organic rice they produce is not well-known in the community.

To support the organic farmers of Cikurubuk Village, the Film and Television Production Study Program at Widyatama University conducted a community service project by creating a documentary film in the form of a profile video introducing organic farming in Cikurubuk Village, which can be used as promotional content for Cikurubuk's organic rice. This profile video production employed the documentary film production method, which includes the stages of pre-production, production, and post-production. This method was based on the documentary film production theory of Rosenthal and Eckhardt. The project resulted in a comprehensive profile video about the organic rice from Cikurubuk Village, which also serves to promote their products to the wider public.

Correlation Between Students’ Perception Toward Podcasts for Enhancing Listening at Secondary School

Wed, 09 Apr 2025 00:00:00 +0000

The aims of research to analyze the correlation of student perceptions on the use of podcasts in improving listening scores at SMA 1 Samarinda. This research employs a qualitative approach to analyze data in-depth, aiming to understand social or human issues through various methodological traditions. The study focuses on the correlation between students' perceptions of podcasts and their improvement in listening skills. The research, conducted at SMAN 1 Samarinda, will take place in June 2024, using purposive sampling to select participants, including one English teacher and students experienced with podcasts. The sample consists of 264 students from grades X and XI. The study utilizes questionnaires, listening tests, and interviews as instruments to gather data. The questionnaires assess students' perceptions of podcasts, while the listening tests evaluate their listening comprehension. Data collection involves distributing the questionnaire, guiding students, and administering the listening test. Statistical methods, including validity and reliability testing, and descriptive statistics with SPSS 20, are used to analyze the data. The research aims to provide a comprehensive understanding of how podcasts influence students' listening skills. The findings of the study reveal that the majority of students had positive perceptions of podcasts as an effective educational tool. Over 50% of students felt that podcasts helped improve their listening skills, comprehension, and vocabulary. Additionally, 62% found podcasts practical and easy to integrate into their routines, enhancing their engagement. Pre-test and post-test results showed a 15.8% average improvement in listening skills, with Class XI.6 showing the highest improvement of 16.9%. Pearson’s correlation test showed a moderate to strong positive correlation between students' perceptions of podcasts and their improvement in listening scores, with correlation coefficients ranging from 0.62 to 0.72 and all p-values statistically significant. Students who found podcasts convenient and engaging showed greater improvements. The flexibility of podcasts allowed learning at their own pace, and the enjoyable nature of podcasts boosted motivation and participation. The questionnaire's validity and reliability were confirmed, with a Cronbach's Alpha of 0.872, indicating excellent internal consistency. The normality test confirmed that the pre-test and post-test scores followed a normal distribution, meeting the assumptions for parametric tests.

Religious Radicalism in the Context of Indonesia Religious and Pancasila

Wed, 09 Apr 2025 00:00:00 +0000

The reality of religious radicalism in Indonesia is increasingly troubling every day, especially after reform. Religious radicalism is displayed in heartbreaking (inhuman) acts of dishonesty, such as the Bali Bombing, Poso tragedy, Ambon, Sambas, Tolikara, etc. All that is evil, such as the act of killing, terrorizing, burning, destroying fellow humans is strangely framed in the name of religion. This paper wants to limit itself to discussing religious radicalism in Indonesia from a philosophical and theological point of view. The method used is the verstehen method by listening to the reality of radicalism and looking at it in the eyes of philosophy. This becomes important for the growth of a good attitude in objectively viewing religions and living them properly in the context of a multicultural and Pancasila Indonesia. Religious theology, education and lectures should be education of peace, humanist aspects of growth, human culture bloomers, and not education about mastering religious materials that are very formal. Religious education must be in harmony with the values of the nation's called Pancasila.

Early Childhood Empowerment In Improving Clean and Healthy Living Behaviors in The Raudahatul Athfal, Sukabumi

Thu, 10 Apr 2025 00:00:00 +0000

Clean and Healthy Living Behavior (PHBS) encompasses health-related practices driven by personal awareness, enabling families and their members to independently manage their health and actively participate in community activities. Cultivating healthy habits from an early age is crucial, particularly during the preschool years (ages 3-6), a period marked by rapid growth and a natural inclination to explore. Proper nutritional intake and overall health are essential to support this growth. Among the factors influencing early childhood health, clean and healthy living behaviors play a significant role. This community service initiative focuses on instilling these habits in children at Raudhatul Athfal (RA) schools, chosen due to the prevalence of diseases stemming from limited knowledge about PHBS. The program includes interactive health education activities, such as engaging games like the Puzzle of Cita-citaku, Healthy Food Dice, and Clap Your Hands. Running from November 2023 to April 2024, the program has achieved notable results, with 80% of participants demonstrating the ability to simulate proper handwashing techniques, identify healthy food options, dispose of garbage appropriately, and maintain personal hygiene. This initiative not only enhances children's awareness and habits but also supports broader objectives, such as promoting student engagement beyond the campus and applying lecturers’ expertise to benefit the community. The collaborative effort underscores the importance of integrating education and practical activities to foster a healthier, more informed generation.

The Mediating Effects of Government Innovation Capabilities and ICT Development: E-Government Implementation and Organizational Value Creation in Indonesia

Khamiliyah Lili, Agus Rahayu, Maya Sari, Puspo Dewi Dirgantari — Thu, 10 Apr 2025 00:00:00 +0000

Various studies provide evidence that E-Government Implementation contributes to Organizational Value Creation, but more research is still needed to analyze the mediation effect of Government Innovation Capabilities and ICT Development in the influence of E-Government on Organizational Value Creation in Indonesia. Using primary research data sourced from primary data, questionnaires were distributed to respondents with a total sample of 268, answering the formulation of hypotheses and research models using a parallel mediation effect approach, namely using SEM-PLS and SPSS V.3.4, The results of the study indicate that there is a direct effect of E-Government on Organizational Value Creation, as well as an indirect effect of E-Government on Organizational Value Creation through Government Innovation Capabilities and ICT Development; the influence is more apparent if, through ICT Development, this is possible because of the uneven development and implementation of ICT due to the level of accessibility, use, and skills. In addition, efforts that can be made to improve organizational innovation capabilities must involve essential elements, namely, Top Management, Adequate resources and Absorptive capacity, Organizational slack, Cross-functional collaboration, and Organizational challenges. Researchers suggest that local governments in Indonesia strengthen institutions, technology-based services, and governments that could innovate in providing services to the community to increase good, reliable, effective, efficient, and adaptive organizational governance to changes and community needs.

The Role of Business Analysis Capability in Enhancing Organizational Agility and Performance: The Mediating Effect of Information Quality and Innovation Capability in the Manufacturing Industry in Batam City

Antony Sentoso, William Vanders Phang, Alden Nelson — Thu, 10 Apr 2025 00:00:00 +0000

This study aims to analyze the role of business analysis capability in improving organizational agility and performance in manufacturing industry in Batam City, by considering information quality and innovation capability as mediating variables. Using descriptive quantitative approach, data were obtained from 274 respondents through questionnaires and analyzed using Smart PLS. The results showed that business analysis capability has a significant influence on information quality and innovation capability, which in turn improve organizational agility. Organizational agility is shown to contribute positively to organizational performance, especially in responding to market changes quickly and efficiently. This research confirms the importance of developing business analysis capabilities integrated with information technology and strategic innovation to support the competitiveness of the manufacturing industry in the midst of global market dynamics.

Development of Inquiry-Based Interactive Multimedia to Improve Student Learning Outcomes of Pancasila Education Lessons

Thu, 10 Apr 2025 00:00:00 +0000

In the learning process in the classroom, the conventional learning model is still used, where the teacher only plays the role of conveying information, while the students are passive listeners. This study aims to produce inquiry-based interactive multimedia that has been tested for media feasibility and has been proven effective in improving cognitive, affective, and psychomotor learning outcomes in fifth-grade students of Pancasila education at SDN 056425 Damar Seratus. The type of research used is Research and Development (R&D), commonly referred to as research and development. The development design in this study uses the Analysis Design Development Implementation Evaluation (ADDIE) model. The subjects of the research are fifth-grade students of SDN 056425 Damar Seratus. The results of the validation by media experts, design experts, material experts, education practitioners, and the results of field trials (individuals and small groups) indicate that the developed media products are suitable for use and categorised as very good. The Inquiry-Based Interactive Multimedia product in the form of Articulate Storyline 3 developed is also effective for use. The effectiveness of the developed media products is evidenced by the N-Gain test, which yielded a result of 0.6, and the hypothesis test, which yielded t-count = 8.286 and t-table = 1.705, thus t-count > t-table, leading to the acceptance of Ha and rejection of H0. In addition to being effective in improving cognitive learning outcomes in students, this inquiry-based interactive multimedia in the form of articulate storyline 3 is also effective in changing affective and psychomotor aspects in students. In the affective aspect, an average score of 44.9 was obtained with an average score percentage of 89.9%, this proves that the affective aspect of students has changed significantly with the very good category. In the psychomotor aspect, the results were obtained with an average score of 37.7 with an average score percentage of 75.4%, this proves that the psychomotor aspect students has changed significantly with the good category.

The Influence of Work Motivation and Job Satisfaction on the Performance of Junior High School Teachers in West Aceh

Surya Darma Bakti, Syarfuni Syarfuni, Musdiani — Thu, 10 Apr 2025 00:00:00 +0000

This study aims to answer the problems of the two hypotheses proposed, namely the influence of work motivation on the performance of teachers at the West Aceh State Junior High School, the influence of job satisfaction on the performance of teachers at the West Aceh State Junior High School. The population of this study was 138 teachers. The research sample of 103 people was obtained by random sampling. The research instrument used a questionnaire with a Likert scale and the processing of research data was analyzed through the Statistical Package for the Social Sciences (SPSS) and path analysis. The results of the study showed that work motivation had a direct positive effect on the performance of teachers at the West Aceh State Junior High School, as shown by ?31 = 0.393 and the t count value> t table (2.081> 1.66) while the significance was 0.000 <0.050. 2) Job satisfaction had a direct positive effect on the performance of teachers at the West Aceh State Junior High School, as shown by ?23 = 0.500 and the t count value> t table (2.359> 1.66) while the significance was 0.000 <0.050. The implications of this study explain that work motivation and job satisfaction have a positive effect on teacher performance. This shows that teacher performance can be improved by increasing work motivation and job satisfaction.

The Equality of Material and Non-Material Culture in Reconstructing Muarajambi Temple as Center of Education

Fitriaty Fitriaty, Asyhadi Mufsi Sadzali, Amir Husni, Ade Octavia — Thu, 10 Apr 2025 00:00:00 +0000

Archaeological research in various parts of Indonesia has helped the construction of local and national identities as a unifying narrative of the nation. The results of archaeological research on the Srivijaya Kingdoms have been used as a historical basis for building Indonesia's identity as a maritime and agrarian nation spread across the archipelago. Archaeological research has grown rapidly since the 1800s and focuses on material culture such as artifacts and features without seeing other non-material objects around them. This paradigm produces a limited narrative that only views humans as the solo actors in the process of cultural formation in civilization, while non-material objects such as the natural environment have been marginalized from the process of identity reconstruction. This phenomenon raises the question of what approach can accommodate material and non-material culture used in one whole perspective in reconstructing identity. This article is theoretical with a desk study of Witmore's thoughts. From the review, it is known that the symmetrical archaeology approach places material and non-material culture as equal data in interpreting the past which produces a more in-depth narrative with various perspectives. Symmetrical archaeology is also able to see the role of non-material culture such as the environment, and thought as active actors in the process of cultural formation. Symmetrical archaeology bridges the connectivity between identities in comprehensive narrative.

The Influence of Perceptions of Organizational Support, Organizational Justice and Leadership Style on Job Satisfaction: The Mediating Role Organizational Commitment (Case Study of PT. XYZ Employees)

Nurhasanah Nurhasanah, Nurul Hermina — Mon, 14 Apr 2025 00:00:00 +0000

This study aims to analyze the effect of perceived organizational support, organizational justice, and leadership style on employee job satisfaction with organizational commitment as a mediating variable (case study of PT. XYZ). The method used in this study is a quantitative method with a descriptive verification approach. Data were collected using a questionnaire distributed to 103 employees of PT. XYZ. The sample size was determined using a non-probability sampling technique, which is a sampling technique that does not provide an opportunity or chance for each member of the population to be selected as a sample. This study selected samples from the entire population of 103 people. The tool used to analyze the data in this study was SmartPLS-23, 2024. The data obtained were analyzed using the Structural Equation Modeling (SEM) technique to test the relationship between variables. The results showed that perceived organizational support did not have a positive effect on organizational commitment, but there was a direct effect on job satisfaction while organizational justice and leadership style had a positive effect on organizational commitment, which then affected job satisfaction and confirmed the mediating role of organizational commitment between organizational justice on job satisfaction and leadership style on job satisfaction. The statistical results show significant t-statistics and p-values, indicating a strong predictive relevance of the model. The statistical results of leadership style on job satisfaction directly show weak t-statistics and p-values, so that leadership style does not have a direct effect on job satisfaction, but has a positive effect through organizational commitment, which then affects job satisfaction. This indicates the need for increased support and fairness from the organization to increase employee commitment and job satisfaction. In particular, the results of the study highlight the need for a better leadership style strategy to achieve more optimal employee loyalty and job satisfaction.

The Role of Social Media and Marketing Mix 4P in Online Marketing Strategy on the Grand Everest Housing Cluster PT. Menteng Mandiri Sejahtera

Yuriza Rahayu Irawan, Sriyono Sriyono, Hadiah Fitriyah — Fri, 11 Apr 2025 00:00:00 +0000

The purpose of this research is to evaluate the role of social media and the 4P marketing mix in PT's online marketing strategy. Menteng Mandiri Sejahtera for the Grand Everest Housing Cluster. Property companies must optimize their digital marketing to increase sales and market reach as marketing digitalization continues to increase. To obtain information from various related parties, such as company owners, project managers, marketing teams, property agents, and prospective buyers, this research uses a qualitative approach involving observation, interviews, and documentation. The research results show that digital marketing techniques through social media (Facebook, Instagram, and WhatsApp) and SEO can significantly increase the visibility of housing products. In addition, the effectiveness of a marketing strategy is determined by the implementation of the 4P marketing mix—product, price, place and promotion.

Implementation of Local Wisdom Values of Acehnese Regional Language for Character Building of Students in Improving the Quality of Education in State Junior High Schools of Samatiga District

Marlina Dahlan Dahlan, Rahmattullah Rahmattullah, Musdiani Musdiani — Fri, 11 Apr 2025 00:00:00 +0000

A study is needed at Samatiga District State Junior High School to investigate how applying local Acehnese wisdom values in learning can improve student character and educational quality. Current learning often neglects these values, focusing mainly on cognitive and skill aspects, leaving negative student behaviors unaddressed. This qualitative study aims to describe and analyze the application of Acehnese local wisdom in shaping the character of seventh-grade students and enhancing education quality. Data will be collected through interviews, observations, and documentation from the principal and teachers, and analyzed descriptively. Initial findings suggest that using Acehnese local wisdom fosters discipline, polite communication, patriotism, respect for local customs, and adherence to school rules. Furthermore, it appears to improve learning quality by making material easier to understand, serving as an effective learning introduction, and providing relevant real-world examples.

The Impact of HR Development and Organizational Roles on Employee Performance via Engagement in MSMEs Indonesia

Fri, 11 Apr 2025 00:00:00 +0000

This study aims to analyze the effects of human resource development (HRD) and organizational roles on employee performance, with employee engagement as a mediating variable in Micro, Small and Medium Enterprises (MSMEs) in Indonesia. HR development and organizational roles are crucial factors in increasing employee productivity and competitiveness. The research method used is a quantitative approach with regression analysis techniques and mediation tests to understand the relationship between variables. Data were collected through a survey of 125 MSME employees in various industrial sectors in Indonesia. The results showed that HR development and organizational roles have a positive and significant effect on employee performance. In addition, employee engagement is shown to play a mediating role that strengthens the relationship between HR development and organizational roles with employee performance. The implications of this study highlight the importance of HR development strategies and improved organizational roles in creating a work environment that supports employee engagement to improve their performance

The Effect of Capital Structure, Business Risk, and Asset Structure on Financial Performance: An Empirical Study of Automotive Companies Listed on the Indonesia Stock Exchange for the 2019–2023 Period

Fri, 11 Apr 2025 00:00:00 +0000

This study aims to analyze the effect of capital structure (Debt-to-Equity Ratio/DER), business risk (Beta), and asset structure (Current Asset to Total Asset Ratio/CATA) on the financial performance (Return on Assets/ROA) of automotive companies listed on the Indonesia Stock Exchange during the 2019–2023 period. This research employs a quantitative approach utilizing secondary data. The population consists of all automotive companies listed on the Indonesia Stock Exchange from 2019 to 2023, with purposive sampling used to select the sample. The study applies Descriptive Statistical Analysis, Classical Assumption Tests, Multiple Linear Regression Analysis, t-test, F-test, and the Coefficient of Determination (R²). The results show that Beta and CATA have a positive and significant effect on the ROA of automotive companies in Indonesia, while DER does not have a significant effect. Simultaneously, the three independent variables (DER, Beta, and CATA) have a significant effect on ROA, with an Adjusted R² of 86.23%, reflecting the model's ability to explain the variability in financial performance. This study is original as it integrates the analysis of capital structure, business risk, and asset structure to provide a comprehensive assessment of financial performance in the automotive sector, while also updating the analysis period through 2023.

The Influence of Service Quality Perception and KUR Loan Procedures on KUR Customers' Repurchase Intention Through Customer Satisfaction as a Mediating Variable at Bank Mandiri Purwakarta

Ria Malika Rohayati, Nugraha Saefudin — Fri, 11 Apr 2025 00:00:00 +0000

This study aims to analyze the influence of service quality perception and loan procedures on repurchase intention, with customer satisfaction as a mediating variable at Bank Mandiri Purwakarta. The research employs descriptive and verificative analysis using the Structural Equation Modeling - Partial Least Squares (SEM-PLS) approach. The results indicate that loan procedures have a positive and significant effect on repurchase intention, whereas service quality does not affect repurchase intention. Additionally, customer satisfaction is proven to be a mediating variable that strengthens the relationship between loan procedures and repurchase intention. This means that the better the loan procedures provided by the bank, the higher the customer satisfaction, ultimately increasing their repurchase intention. These findings imply that bank management should focus more on improving loan procedure standards to enhance customer satisfaction and strengthen repurchase intention

The Effect of Organizational Culture, Innovation Climate, and Job Satisfaction on Affective Commitment (Case Study of PT. Java Connection)

Diva Alvina, Didik Subiyanto, Tri Ratna Purnamarini — Fri, 11 Apr 2025 00:00:00 +0000

This research aims to examine the effect of organizational culture on improving employee performance at PT. Java Connection. The population and sample consisted of 40 company employees. Because the number of samples is the same at the population, the census (or saturated) sampling method is used, where all members of the population are part of the sample. This research is categorized as causal associative, which aims to identify the relationship between variables. Data processing and analysis involved descriptive statistics, testing of research instruments (validty, reliability, and classical assumption tests), multiple regression analysis, and hypothesis testing (t-test and F-test), all of which were carried out using SPSS version 26. The results of this study indicate that (1) Organizational Culture has a positive influence on Affective Commitment, (2) Innovational Climate has a positive influence on Affective Commitment, (3) Job Satisfaction has a positive influence on Affective Commitment, (4) Organizational Culture, Innovation Climate, and Job Satisfaction simultaneously influence Affective Commitment.

Why is the 3-kg LPG Cylinder Scarce? A Systematic Literature Review on Supply Chain Disruptions in Indonesia

Sri Yusriani, Shine Pintor Siolemba Patiro — Fri, 11 Apr 2025 00:00:00 +0000

The scarcity of subsidized 3-kg LPG cylinders in Indonesia has become a critical issue, leading to significant economic and social consequences. This study systematically reviews existing literature to identify the key causes of the shortage, including supply chain disruptions, policy adjustments, distribution inefficiencies, and speculative market behavior. By analyzing journal articles, government reports, and news sources, this paper provides an in-depth understanding of the factors affecting LPG availability. The findings indicate that improvements in supply chain management, better regulatory frameworks, and enhanced monitoring mechanisms are necessary to prevent recurrent shortages.

The Impact of Healthcare Service Quality and Patient Experience on Patient Loyalty and Patient Trust as Mediation (Survey on Outpatient Patients at Muhammadiyah Hospital Bandung)

Zulfa Zakiah Rachmatillah, Fansuri Munawar — Fri, 11 Apr 2025 00:00:00 +0000

This study aims to analyze the influence of service quality and patient experience on patient loyalty, with trust as a mediating variable at Muhammadiyah Hospital in Bandung City. The method used is descriptive and verification analysis with the Structural Equation Modeling - Partial Least Squares (SEM-PLS) approach. The results show that service quality and patient experience have a positive and significant impact on patient loyalty. Moreover, patient trust is proven to be a mediating variable that strengthens the relationship between service quality and patient experience with loyalty. This means that the better the service quality and patient experience provided by the hospital, the higher the patient trust, ultimately leading to greater patient loyalty. These findings provide implications for hospital management to focus more on improving service standards and patient experience to build stronger trust and loyalty.

Transformational Leadership of School Principals in Improving Scouting Achievements at SDN Bringin 01 Semarang City

Arifana Arifana, Bunyamin Bunyamin, Rasiman Rasiman — Sat, 12 Apr 2025 00:00:00 +0000

This research is titled "Transformational Leadership of School Principals in Improving Scout Achievement at SDN Bringin 01 Semarang City" and aims to analyze how the school principal applies transformational leadership to enhance students' scouting achievements at SDN Bringin 01 Semarang City. The research method used is a qualitative approach, with data collection techniques including observation, interviews, and documentation. The results show that the principal at SDN Bringin 01 Semarang City implements four main dimensions of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. In terms of idealized influence, the principal serves as a role model for teachers and students through integrity, commitment, and behavior that reflects scouting values. Inspirational motivation is manifested through clear vision communication and optimistic messaging, which successfully boosts work spirit and active involvement in scouting activities. Intellectual stimulation is applied by encouraging teachers to innovate in teaching methods and the implementation of scouting activities. Meanwhile, individualized consideration is shown by paying special attention to the personal development needs of teachers and students, thereby creating strong interpersonal relationships. Overall, this research concludes that the transformational leadership of the school principal plays a crucial role in creating a collaborative, innovative, and supportive school environment. This positively impacts the improvement of students' scouting achievements at SDN Bringin 01 Semarang City. The findings are expected to contribute to the development of effective leadership models in the context of primary education, particularly in scouting.

A Framework for Leveraging IT to Improve Humanitarian Response

Sekar Widyastuti Pratiwi, Nofrisel Nofrisel, Wahyu Poncotoyo — Sat, 12 Apr 2025 00:00:00 +0000

This research presents a comprehensive framework for utilizing information technology (IT) to enhance the effectiveness of humanitarian logistics management. By employing value stream mapping, we conducted a thorough analysis of the current (AS-IS) business processes involved in humanitarian response. Through this analysis, we identified significant inefficiencies and bottlenecks that hinder the timely delivery of aid. Addressing these challenges, we propose a new (TO-BE) business process model that incorporates the implementation of a warehouse management system (WMS). This innovative approach is expected to significantly reduce lead times by 25%, thereby improving the overall efficiency and effectiveness of humanitarian operations.The proposed framework outlines the key steps and considerations for integrating IT solutions into humanitarian logistics, providing a valuable guide for organizations seeking to optimize their response capabilities and save lives.

Analysis of Factors Influencing The Acceptance and Adoptiom of Starlink Internet Services in Indonesia

Via Amalia Lesmana, Nabilah Ananda Razani — Sat, 12 Apr 2025 00:00:00 +0000

This study aims to examine the extent of Indonesian society's acceptance of Starlink amidst the convenience of existing internet services and identify the factors influencing its adoption. A quantitative approach was employed using SPSS data processing, with online questionnaires and interviews as the primary data collection methods. Data analysis was conducted by surveying respondents who use Starlink to assess their level of acceptance. The findings indicate that overall acceptance of Starlink remains relatively low, with statistical influences from factors such as age, gender, cost, and the type of internet service currently in use. As internet service demand continues to rise, Starlink offers a high-quality, low-latency satellite-based internet solution capable of reaching remote areas. However, its acceptance and adoption are not entirely positive and are influenced by various factors. This study concludes that only certain factors significantly impact Starlink’s acceptance, although the overall perception remains relatively positive, with users tending to fall into the early majority category. Most Indonesians still rely on cable and mobile internet services. Therefore, this study suggests that Starlink should develop effective strategies to enhance awareness and education on satellite-based internet usage, particularly in regions that prefer cable and mobile internet due to its affordability and accessibility.

The Influence of Profitability, Solvability, Firm Size, and Macroeconomics on Cost of Capital With Risk As a Moderating Variable on Multifinance Companies

Sat, 12 Apr 2025 00:00:00 +0000

This research was conducted to examine the effect of gross profit margin, return on asset, leverage, firm size, oil price, and exchange rate on the cost of capital with risk as a moderating variable of multifinance companies that go public. This research population publishes multifinance companies that go public for the 2016-2023 period. The sampling technique uses purposive sampling technique. Based on predetermined criteria the number of samples obtained by 12 companies. The type of data used in this study is secondary data using panel data regression analysis methods. The results showed gross profit margin has a positive and not significant effect on the cost of capital, leverage variable has a positive and significant effect on the cost of capital, return on asset and firm size have negative significant effect on the cost of capital, oil price has a positive significant effect on the cost of capital, exchange rate has a positive and not significant effect. Risk is able to moderate gross profit and firm size have positive and not significant effect on the cost of capital, whereas risk is able to moderate return on asset and leverage have negative and not significant effect on the cost of capital.

The Use Of Reels Instagram To Facilitate The Secondary School Students’ Speaking Skills

Yuli Ristianti, Dessy Dwi Yudha Santhi, Juhana Juhana — Sun, 13 Apr 2025 00:00:00 +0000

Effective speaking is an essential communication component, serving as the foremost expression of language. It holds considerable importance in multiple facets of life, and proficient speaking necessitates practice in mechanics, functions, and social and cultural conventions. This study explores the used of Instagram's new feature, Reels, to improve speaking fluency among students. Reels feature on Instagram offers a new approach to teaching, allowing students to feel more confident and creative to enhance their speaking skills. This qualitative study involved 25 seventh-grade students from one of private schools in Bandung, West Java, Indonesia. The data were obtained through observations, questionnaires, and interviews. The analysis was done by applying the data condensation, data display, and conclusion drawing. The results showed that most students accomplished their projects effectively, demonstrating enthusiasm and active engagement. The findings showed that implementing Reels in the speaking project improved the students’ speaking skills. It also enhanced their self-confidence, social skills, and proficiency in other language skills, specifically Bahasa Indonesia. This study also revealed that students faced challenges in the Reels speaking project, including internet connectivity, pronunciation, and video-making. However, they successfully navigated these issues. Despite challenges, integrating technology into education promotes a positive learning environment and enhances students' communication and language abilities.

The Influence of Effective Communication and Competency on Inpatient Knowledge of Clinical Pathway at RSUD Koja with the Monitoring System as an Intervening Variable

Alexander Romulo Hutabarat, Yanuar Ramadhan, Wahyuni Dian Purwati — Sun, 13 Apr 2025 00:00:00 +0000

Quality control in healthcare services is a key factor in improving hospital service quality. This study aims to analyze the influence of effective communication and competence on quality control through a monitoring system as an intervening variable at Koja Regional Hospital. This research employs a quantitative method with a causality approach. The sample consists of 276 respondents, including inpatient doctors and nurses at Koja Regional Hospital. Data analysis was conducted using Structural Equation Modeling (SEM) with AMOS software. The results indicate that effective communication and competence have a positive and significant impact on quality control, both directly and through the monitoring system. Furthermore, the monitoring system plays a crucial role in enhancing quality control by providing accurate and real-time information on healthcare performance. The implications of this study highlight the importance of improving communication skills and healthcare worker competence, as well as optimizing the monitoring system to ensure better quality control implementation in hospitals

The Influence of Teachers' Social Competence and Personality Competence on the Emotional Intelligence of Children Aged 5-6 Years in Baubau City

Sitti Mutmainna Zakir, Muthmainah Muthmainah — Mon, 14 Apr 2025 00:00:00 +0000

Low emotional intelligence in children will impact their behavior and actions. Armed with the competencies they possess, teachers play a major role in shaping children into academically and emotionally intelligent individuals. This study aims to examine the influence of social competence and teacher personality competence on the emotional intelligence of children aged 5–6 years, both individually and collectively. Using a quantitative ex post facto approach, the study involved 98 kindergarten group B teachers in Baubau City, selected through probability cluster sampling. Data were collected via questionnaires and analyzed using multiple linear regression, including F-tests, t-tests, and determination coefficient tests. The results of the study show that: (1) there is a positive influence of teachers' social competence on the emotional intelligence of children aged 5-6 years with a significance value of 0.001 < 0.05 and a contribution of 30,6%; (2) there is a positive influence of teachers' personality competence on the emotional intelligence of children aged 5-6 years with a significance value (2-tailed) 0.001 < 0.05 and a contribution of 30,7%; (3) there is a positive influence of social competence and teacher personality competence together on the emotional intelligence of children aged 5–6 years with a significance value (2-tailed) 0.000 < 0.05 and a contribution of 38%.

The Digital Workforce Challenge: Mapping Soft Skills For Future-Ready Graduates

Sun, 14 Apr 2024 00:00:00 +0000

This study's objectives are to assess the level of soft skill mastery among students, identify any issues that arise, and develop effective growth strategies. Soft skills are a crucial component in today's increasingly digital and dynamic workplace. This study assesses the mastery of soft skills as well as the strategy and tactics for developing them. A mixed-method approach was used to gather information: questionnaires were sent to 200 students, 50 students were given soft skill tests based on case studies, 10 students, 5 students, and 5 employees were interviewed, and the curriculum and report were analyzed. The study's findings indicate that the student has excellent communication skills (3.7) and teamwork (3.9), but is somewhat lacking in flexibility (2.9) and leadership (3.1). These soft skills emphasize that, while a student can solve problems in a straightforward manner, they struggle to deal with complex situations that require innovation and multidisciplinary teamwork. Interview and document analysis indicate that curriculum adherence and practical experience are crucial for developing soft skills. This study highlights the need for curriculum revision based on student feedback, increased access to learning, and the use of digital technology in education. It comes from combined research that looks at competency, what that means for the Chinese education system, and how to build soft skills through long-term experience. It is believed that this will serve as a foundation for educational institutions to implement more effective policies to increase student engagement

The Analysis of Factors Influencing Visiting Decision and Satisfaction at Ekowisata Kampung Blekok Situbondo

Nabilah Rizka Estiningtyas, Tien Lastini, Sofiatin Sofiatin — Mon, 14 Apr 2025 00:00:00 +0000

The decline in visitor numbers at Ekowisata Kampung Blekok implies optimization efforts are needed. The administrator’s ability to understand visitor behaviour can support these efforts, primarily related to visiting decision and satisfaction. These can be achieved by understanding the visitor’s motivation as an internal factor and the destination readiness as an external factor. This research aims to analyze the factors influencing visiting decision and the visitor’s satisfaction. The questionnaire with five-point likert sclae was distributed to 165 visitors using a purposive sampling. Data was analyzed with structural equation modelling – partial least square using SmartPLS 3.0 application. The result shows that the visiting decision is directly influenced by service quality (consist of tangible, responsiveness, reliability, assurance, eco-activities, empathy, eco-learning, and eco-practices) and marketing mix (consist of product, promotion, price, physical evidence, place, and process). Besides, visitor satisfaction is affected directly by service quality and visiting decision.

The Managerial Role of The Principal in Improving School Quality at State Junior High School 03 Colomadu

Yulia Santika, Mohammad Zakki Azani — Mon, 14 Apr 2025 00:00:00 +0000

According to government regulations explaining that the Principal's work responsibilities in carrying out the main tasks include managerial tasks, entrepreneurship development tasks, and supervisory tasks for teachers and education personnel. As a leader who has managerial responsibilities, the principal plays a role as the vanguard for various efforts to improve the quality of learning in a school. The researcher will analyze the principal's managerial role on the school's quality at SMP Negeri 03 Colomadu, so this study aims to analyze the principal's role in improving the school's quality. The method in this study uses a qualitative method with a case study approach. This study concludes that the Principal has carried out managerial tasks well and professionally because he is able to translate the school's vision and mission into real policies and practices. The vision and mission of the school are to form students who are noble, high-achieving, skilled, and environmentally aware.

Strategy to Improve Courier & Logistics Performance in the Enterprise Business Directorate through the Influence of Price and Service Quality on Competitive Advantage: Empirical Evidence from PT Pos Indonesia (Persero) Regional 3 Bandung

Yogi Sudrajat, Saptono Kusdanu Waskito, Agus Purnomo — Mon, 14 Apr 2025 00:00:00 +0000

The logistics and courier service sector plays an important role in supporting economic growth, especially in the era of digitalization and e-commerce expansion. PT Pos Indonesia, as one of the main players in this industry, faces challenges in improving the performance of couriers and logistics in Regional 3 Bandung. This study is important to understand the factors that influence company competitiveness in orders to improve efficiency and customer satisfaction. This study aims to analyze the effect of price and service quality on competitive advantage, and its impact on company performance at PT Pos Indonesia Regional 3 Bandung. The research method used is quantitative with a descriptive and verification approach. Data were collected through questionnaires from 182 PT Pos Indonesia customers and analyzed using SMART PLS to test the relationship between variables. The results of the study indicate that price and service quality have a significant effect on competitive advantage, which in turn has a positive impact on company performance. In addition, price and service quality also directly affect company performance. This study contributes to understanding strategies for increasing competitiveness in the logistics sector. The implication is that PT Pos Indonesia needs to adjust prices to the promised service standards and increase responsiveness to customer needs in order to improve competitiveness and business performance.

Keyword: Price, Service Quality, Competitive Advantage, Company Performance, PT Pos Indonesia

Application of Integrated Pest Management to Build Awareness of Coffee Farmer Behavior

Dwi Indah Rosalina, Sri Tjondro Winarno, Nuriah Yuliati — Tue, 15 Apr 2025 00:00:00 +0000

The agricultural sector, especially coffee cultivation, faces major challenges in managing pests and diseases in a sustainable manner. This study aims to analyze the effect of the implementation of Integrated Pest Management (IPM) on the behavioral awareness of coffee farmers in East Java. Using a quasi-experimental approach and mixed methods, this study involved four farmer groups: Sumber Urip, Mulyo Jaya, Suka Maju, and Kebun Jeruk Sukses. The results showed that the application of IPM significantly increased farmers knowledge and skills, and influenced their awareness of environmentally friendly agricultural practices. The convergent validity test showed that all indicators had significant loading factors, with R² values ranging from 15.1% to 52.1%, which showed that the variation in farmers behavioral awareness could be explained by the implementation of IPM. Supporting factors such as resource availability, farmer awareness, and community support contribute positively, while lack of prior knowledge and limited access are obstacles. Recommendations to improve the effectiveness of IPM implementation include the development of relevant training materials, increased farmer involvement, and stakeholder support. With a comprehensive approach, it is hoped that coffee farmers can become more aware and implement sustainable agricultural practices, supporting the sustainability of the agricultural sector in Indonesia.

Analysis of Factors Affecting Employee Performance at PT Kurnia Agro Kemika Using the SMART PLS 3.0 Method

Agil Satriyo Adji, Sumiati Sumiati — Wed, 16 Apr 2025 00:00:00 +0000

This study aims to analyze the influence of leadership on employee performance at PT. Kurnia Agro Kemika, both directly and through organizational culture. Specifically, this research examines (1) the effect of leadership on employee performance, (2) the effect of leadership on organizational culture, (3) the effect of organizational culture on employee performance, and (4) the role of organizational culture in mediating the relationship between leadership and employee performance.The method used in this study is Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach, utilizing SmartPLS 3.0 software. The analysis results indicate that leadership has a significant influence on organizational culture, organizational culture significantly affects employee performance, and leadership significantly impacts employee performance through organizational culture as a mediating variable.

Implementation Of The Pancasila Student Profile Strenghening Project (P5) In The Independent Curriculum In High Schools

Wed, 16 Apr 2025 00:00:00 +0000

The purpose of this study is to provide an overview of the successful implementation of the Pancasila Student Profile Strengthening Project (P5) in Senior High Schools through a literature review of several related articles. The research method used is library research by accessing the Google Scholar database using the keywords "Implementation" and "Pancasila Student Profile Strengthening Project". The results of the study show that the readiness of schools, teachers, supervision, and students greatly affects the success of the implementation of P5. Schools need to provide adequate facilities, involve school committees and communities in planning, and periodically evaluate programs. Teachers play an important role in the implementation of P5, so it is necessary to receive training to understand the preparation of modules, develop learning methods, and master contextual principles, holistic, exploratory, and student-centered. These principles encourage students to be more active, creative, and independent in the learning process. In addition, internal and external supervision is also an important supporting factor. School supervisors provide direction and motivation, while principals and teachers guide and monitor the course of student activities. Structured oversight helps identify constraints and provide timely solutions. With good support from all elements of the school, the implementation of P5 can run more optimally, allowing students to develop academic competence, social skills, and character in accordance with the values of Pancasila, which is the main foundation of education in Indonesia.