Dynamic Content Marketing Model Based on Social Sentiment and Real-Time Trends: A Cross-Sectoral Study on Generation Z in Southeast Asia
DOI:
https://doi.org/10.38035/dijemss.v7i4.6349Keywords:
Dynamic Content Marketing, Social Sentiment, Real-Time Trends, Generation Z, Consumer EngagementAbstract
Generation Z in Southeast Asia is increasingly shaping the digital consumer ecosystem, creating demand for adaptive and data-informed content marketing strategies. However, existing studies often examine social sentiment and real-time trends separately and rarely integrate them within a dynamic content framework. Addressing this gap, this study proposes an exploratory dynamic content marketing model that combines social sentiment analysis and real-time trend monitoring to explain engagement dynamics among Generation Z. Positioned as a pilot exploratory study, the research employed a quantitative survey of 82 respondents in Indonesia and Malaysia and sentiment analysis of 3,500 social media posts collected over two months. The data were analysed using descriptive statistics and Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings indicate that social sentiment positively influences perceived content relevance, while real-time trend signals show unstable effects on personalisation and engagement, suggesting a volatility risk in trend-driven content strategies. The results also reveal that engagement operates as a proximal outcome of dynamic content strategies, whereas trust and purchase intention exhibit weaker structural relationships. Rather than confirming a predictive model, the study provides preliminary evidence that integrating sentiment monitoring and trend analytics can support more adaptive content strategies while highlighting the limitations of trend dependency. This research contributes by proposing a sentiment-calibrated dynamic content framework, identifying the volatility effect of real-time trends, and distinguishing engagement outcomes from transactional intentions in digital marketing contexts. Future studies with larger samples and refined measurement constructs are needed to validate and extend this preliminary framework.
References
Ali, M. (2023). Measuring the harms of personalization through advertising [Doctoral dissertation, Northeastern University].
Appel, G., Grewal, L., Hadi, R., & Stephen, A. T. (2020). The future of social media in marketing. Journal of the Academy of Marketing Science, 48(1), 79–95. https://doi.org/10.1007/s11747-019-00695-1
Benbrahim, F. Z., Frichi, Y., Benabdelhadi, A., & Jawab, F. (2024). The qualitative exploratory study: A necessary prerequisite to the quantitative study. In Data collection and analysis in scientific qualitative research (pp. 57–86). IGI Global.
Blechschmidt, J. (2022). Trend management. Springer.
Chandra, S., Verma, S., Lim, W. M., Kumar, S., & Donthu, N. (2022). Personalization in personalized marketing: Trends and ways forward. Psychology & Marketing, 39(8), 1529–1562. https://doi.org/10.1002/mar.21670
Dessart, L. (2017). Social media engagement: A model of antecedents and relational outcomes. Journal of Marketing Management, 33(5–6), 375–399. https://doi.org/10.1080/0267257X.2017.1302975
Djafarova, E., & Bowes, T. (2021). ‘Instagram made me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services, 59, 102345. https://doi.org/10.1016/j.jretconser.2020.102345
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., & Krishen, A. S. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168
Dzamic, L., & Kirby, J. (2018). The definitive guide to strategic content marketing. Kogan Page.
Ebulueme, J., & Vijayakumar, V. (2024). Authenticity and influence: Interactions between social media micro-influencers and Generation Z on Instagram. [Journal Name Pending].
Filho, E. J. M. A., Gammarano, I. de J. L. P., & Barreto, I. A. (2021). Technology-driven consumption: Digital natives and immigrants in the context of multifunctional convergence. Journal of Strategic Marketing, 29(3), 181–205. https://doi.org/10.1080/0965254X.2019.1669363
Fromm, J., & Read, A. (2018). Marketing to Gen Z: The rules for reaching this vast—and very different—generation of influencers. AMACOM.
Ghanem, B., Rosso, P., & Rangel, F. (2020). An emotional analysis of false information in social media and news articles. ACM Transactions on Internet Technology, 20(2), 1–18. https://doi.org/10.1145/3377929
Habib, S., Hamadneh, N. N., & Hassan, A. (2022). The relationship between digital marketing, customer engagement, and purchase intention via OTT platforms. Journal of Mathematics, 2022, 5327626. https://doi.org/10.1155/2022/5327626
Hacker, P. (2023). Manipulation by algorithms: Exploring the triangle of unfair commercial practice, data protection, and privacy law. European Law Journal, 29(1–2), 142–175. https://doi.org/10.1111/eulj.12450
Hay, L., Duffy, A. H. B., Grealy, M., Tahsiri, M., McTeague, C., & Vuletic, T. (2020). A novel systematic approach for analysing exploratory design ideation. Journal of Engineering Design, 31(3), 127–149. https://doi.org/10.1080/09544828.2019.1695168
Hinduan, Z. R., Anggraeni, A., & Agia, M. I. (2020). Generation Z in Indonesia: The self-driven digital. In The new Generation Z in Asia (pp. 121–134). Emerald Publishing.
Hollebeek, L. D., Sprott, D. E., Andreassen, T. W., Costley, C., Klaus, P., Kuppelwieser, V., Karahasanovic, A., Taguchi, T., Ul Islam, J., & Rather, R. A. (2019). Customer engagement in evolving technological environments: Synopsis and guiding propositions. European Journal of Marketing, 53(9), 2018–2023. https://doi.org/10.1108/EJM-09-2019-955
Jami Pour, M., & Karimi, Z. (2024). An integrated framework of digital content marketing implementation: An exploration of antecedents, processes, and consequences. Kybernetes, 53(11), 4522–4546. https://doi.org/10.1108/K-06-2023-1074
Liang, W., Mary, B. J., Aidoo, S., Hamzah, F., Taofeek, A., Mathew, B., & Blessing, M. (2025). From tweets to treatments: Sentiment analysis and social listening in shaping business strategies and public health campaigns. [Journal Name Pending].
Marketech APAC. (2025). Southeast Asians use more social media platforms than global average. https://marketech-apac.com/southeast-asians-use-more-social-media-platforms-than-global-average-report/
Naim, A. (2024). Emerging paradigms in marketing management: Scenario-based conceptual framework. In Trends in business process modeling and digital marketing (pp. 57–68).
Olayinka, O. H. (2021). Big data integration and real-time analytics for enhancing operational efficiency and market responsiveness. International Journal of Scientific Research Archive, 4(1), 280–296.
Richardsson, J. (2023). Cultural dimensions and CSR in marketing. [Publisher/Journal].
Wahyudi, M. A., Rahmadhani, M. V., Mu’is, A., & Evelyna, F. (2025). The impact of short-form video marketing, influencer relatability, and trust signals on Gen Z’s purchase intention. International Journal of Business, Law, and Education, 6(1), 855–864.
Wajdi, M., Susanto, B., Sumartana, I. M., Sutiarso, M. A., & Hadi, W. (2024). Profile of Generation Z characteristics: Implications for contemporary educational approaches. Kajian Pendidikan, Seni, Budaya, Sosial dan Lingkungan, 1(1), 33–44.
Yadav, M. S., & Pavlou, P. A. (2020). Technology-enabled interactions in digital environments: A conceptual foundation for current and future research. Journal of the Academy of Marketing Science, 48(1), 132–136.
Yoo, S., Song, J., & Jeong, O. (2018). Social media contents based sentiment analysis and prediction system. Expert Systems with Applications, 105, 102–111.
Yue, L., Chen, W., Li, X., Zuo, W., & Yin, M. (2019). A survey of sentiment analysis in social media. Knowledge and Information Systems, 60(2), 617–663.
Zulfikar, W. B., Atmadja, A. R., & Pratama, S. F. (2023). Sentiment analysis on social media against public policy using multinomial naïve Bayes. Scientific Journal of Informatics, 10(1), 25–34.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Adi Suroso, Anna Maria Ngabalin, Lutfi Lutfi

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).









































