Implementation of Service Quality, Infrastructure, and Accessibility for Light Rail Transit (LRT) Transportation: Study Literature Review

Authors

  • Muhammad Tohir Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Andri Primadi Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Cecep Budiman Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Lira Agusinta Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Mulyadi Mulyadi Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v6i5.4587

Keywords:

Light Rail Transit (LRT) Transportation, Service Quality, Infrastructure, Accessibility

Abstract

The article on the implementation of service quality, infrastructure and accessibility to light rail transit (LRT) transportation is an article within the scope of marketing management science. The purpose of this study is to build a hypothesis regarding the influence between variables that can later be used for further research within the scope of marketing management. The research method used is descriptive qualitative. The data collection technique uses literature studies/literature reviews. Data were obtained from previous studies that are relevant to this study and sourced from academic online media such as Publish or Perish, Google Scholar, Jurnal Sinta, DOAJ and Garuda. The results of this study are as follows: 1) Service quality plays a role in light rail transit (LRT) transportation; 2) Infrastructure plays a role in light rail transit (LRT) transportation; and 3) Accessibility plays a role in light rail transit (LRT) transportation.

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Published

2025-06-07

How to Cite

Tohir, M., Primadi, A., Budiman, C., Agusinta, L., & Mulyadi, M. (2025). Implementation of Service Quality, Infrastructure, and Accessibility for Light Rail Transit (LRT) Transportation: Study Literature Review. Dinasti International Journal of Education Management and Social Science, 6(5), 3413–3424. https://doi.org/10.38035/dijemss.v6i5.4587

Issue

Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June - July 2025)

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Articles

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Copyright (c) 2025 Muhammad Tohir, Andri Primadi, Cecep Budiman, Lira Agusinta Agusinta, Mulyadi Mulyadi

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