Evaluation Of the Utilization of Digital Technology and Fifo in SIM Services and Bekasi City Police Facilities
DOI:
https://doi.org/10.38035/dijms.v7i5.6829Keywords:
Innovation, Smart SIM Service, Fifo (First in and First Out)Abstract
With the changing times in the era of reform, various forms of public service are expected to make it easier for the public to access the services provided by public service providers, who must be guided by the principle of fairness and must not discriminate against service recipients based on social status or other factors. The police are a state institution tasked with providing services to the public and also protecting the rights of every citizen. The Bekasi City Police Department, which is the city police resort responsible for Smart SIM issuance services, is required to be more professional, procedural, and transparent. To achieve this, a program known as FIFO (First in and First Out), a technology-based service system that provides services according to the queue number obtained from the FIFO queueing system. This innovation is intended to improve services for the public visiting the Bekasi City Police, particularly SIM applicants, through improved service facilities. This study employs a descriptive research design with a qualitative approach. The findings indicate that the realization of the value of fairness is achieved through the availability of a queue numbering machine that automatically minimizes long queues and ensures fairness in the assignment of queue numbers. Fiscal policy is a strategic government instrument in promoting regional economic growth, particularly through budget allocation in the higher education sector. This study aims to analyze the impact of fiscal policy on regional economic growth, taking a case study of policy implementation in higher education institutions during the period 2015-2024.
References
Agustin, T. T. (2022). Penerapan Metode Fifo (First In First Out) Dalam Pengendalian Persediaan Barang. Jurnal Bisnis, Logistik Dan Supply Chain (BLOGCHAIN), 2(2). https://doi.org/10.55122/blogchain.v2i2.536
Evans, Olaniyi, 2018, Repositioning for increased digital dividends: internet usage and economic well-being in sub-saharan Africa, Journal of Global Information Technology Management.
Farhan, S.IP., M. (2021). The Role of Islamic Philanthropy Institutions in Realizing the 5th Core on Pancasila : The Role of Lazismu in Realizing The Values of Social Justice. Krisnadwipayana International Journal of Management Studies, 1(1), 45. https://doi.org/10.35137/kijms.v1i1.739
Habibie, D. K. (2019). Citizen-centric e-govermentpelayanan publik. Jurnal Kebijakan Publik, 10(1). https://doi.org/10.31258/jkp.10.1.p.1-8
Lestari, R. A., & Santoso, A. (2022). Pelayanan publik dalam good governance. Jurnal ilmu sosial dan ilmu politik, 2(1). https://doi.org/10.30742/juispol.v2i1.2134
Riska Chyntia Dewi, & Suparno Suparno. (2022). MEWUJUDKAN GOOD GOVERNANCE MELALUI PELAYANAN PUBLIK. Jurnal Media Administrasi, 7(1). https://doi.org/10.56444/jma.v7i1.67
Rusmini, R., Alamsah Delarnoor, N., Yani Yuningsih, N., & Indrowati Sagita, N. (2024). E-Goverment and Public Services in Indonesia: Prospects and Challenges. KnE Social Sciences. https://doi.org/10.18502/kss.v9i7.15507
Sari, M., Handayani, A., & Ardiansyah, M. (2022). Efektivitas implementasi program first in first out (fifo) pada pembuatan sim dalam menunjang smart Service Polresta Bandar Lampung. Jurnal Progress Administrasi Publik, 2(1). https://doi.org/10.37090/jpap.v2i1.541
Widiyaningrum Yuspita. (2022). Efektivitas Mall Pelayanan Publik (Mpp) Oleh Dinas Penanaman Modal Dan Pelayanan Satu Pintu (Dpmptsp) Dalam Meningkatkan Pelayanan Publik Di Kabupaten Bandung. Jurnal JISIPOL, 6(P-ISSN 2087-4742).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Ayunda Nopita Pitriyaningsih, Iwan Kurniawan Subagja, Azis Hakim

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).











































