ROLE OF KAIZEN WORK CULTURE AS MODERATING WORK QUALITY AND PRODUCTIVITY IMPROVEMENT

Authors

  • Fransiskus Xaverius Candra Gunawan Student of Master of Management Program, Terbuka University
  • Achmad Fauzi Lecturer of Master of Management Program, Terbuka University and Bhayangkara University
  • Errick Worabay Student of Master of Management Program, Terbuka University
  • Suryana Eka Dinisari Hafat Student of Master of Management Program, Terbuka University
  • Yeremia Immanuel Nasution Student of Master of Management Program, Terbuka University

DOI:

https://doi.org/10.31933/dijms.v3i6.1302

Keywords:

Work Quality, Work Productivity, Kaizen Culture

Abstract

Today, the role of a superior and strong work culture has become the main factor moderating performance improvement in a company. This can be seen in the quality and productivity of the work produced by the workers/employees and is a manifestation of the values ??formed by a habit and a strong desire to achieve the vision and mission. Kaizen's work culture has the principle of continuous and comprehensive improvement and prioritizes a high work ethic which has been widely adopted by many companies as a competitive advantage in facing change. This interest in Aini's work culture prompted us to conduct a literature review sourced from national, international journals and library research with the aim of studying the role of Kaizen Work Culture as Moderating Work Quality and Productivity Improvement. The results of the literature review found that a high work ethic and commitment to always adapt to the environment is a Kaizen strategy to face the dynamics of change based on the establishment of strong standard operating procedures, identifying problems in detail, conducting trials and continuous development, having a direct impact on improving work quality and productivity and becoming a competitive advantage for companies in the face of competition.

References

Adhiputra, M. W. (2017). Pengaruh Kepuasan Kerja Dan Komitmen Organisasional Terhadap Kualitas Layanan Hotel. Business Management Journal, 11(2), 120–139. https://doi.org/10.30813/bmj.v11i2.628

Afandi. (2018). Manajemen Sumber Daya Manusia (Teori, Konsep dan Indikator). Zanafa Publishing.

Aguinis, H. (2014). Performance Management. Person.

Agussalim, M., Ayu Rezkiana Putri, M., & Ali, H. (2016). Analysis work discipline and work spirit toward performance of employees (case study tax office Pratama two Padang). International Journal of Economic Research.

Ansori, & Ali, H. (2015). Analisis Pengaruh Kompetensi dan Promosi terhadap Kinerja Pegawai Negeri Sipil pada Sekretariat Daerah Kabupaten Bungo. Jurnal Ilmiah Universitas Batanghari Jambi, 15(1), 50–60.

Ardi, H., & Permana, A. (2017). Kepemimpinan Transformasional Dan Budaya Kerja Terhadap Peningkatan Kualitas Pelayanan Pada Perusahaan Daerah Air Minum Kabupaten Sumedang (Studi Kasus Pada PDAM Tirta Medal Kabupaten Sumedang). Jurnal Ilmiah Manajemen Bisnis, 3(3), 349–363. http://digilib.mercubuana.ac.id/manager/t!@file_artikel_abstrak/Isi_Artikel_115070077414.pdf

Brata, B. H., Husani, S., & Ali, H. (2017). a Comparative Study on Development Off Small and Medium Enterprises (Smes) in Japan and Malaysia. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms

Dahlan, Hasim, D., & Hamdan. (2017). Pengaruh Manajemen Sumber Daya Manusia dan Budaya Organisasi Terhadap Kualitas Pelayanan Pada Kantor Kecamatan Tamalate Kota Makassar. Jurnal Administrare: Jurnal Pemikiran Ilmiah Dan Pendidikan Administrasi Perkantoran, 4(2), 69–75.

Edy, S. (2011). Manajemen Sumber Daya Manusia. Kencana.

Elmi, F., & Ali, H. (2017). The Effect of Incentive, Training, and Career Development on Productivity of Pt. Pelita Cengkareng Paper’s Workers. International Journal of Applied Business and Economic Research, 15(6), 305–319.

Elmi, F., Setyadi, A., Regiana, L., & Ali, H. (2016). Effect of leadership style, organizational culture and emotional intelligence to learning organization: On the Human Resources Development Agency of Law and Human Rights, Ministry of Law and Human Rights. International Journal of Economic Research.

Enggana, J., Lie, D., Efendi, & Julyanthry. (2017). Pengaruh Budaya Organisasi Dan Disiplin Kerja Terhadap Produktivitas Kerja Karyawan Pada Pt Bank Mestika Dharma, Tbk. Cabang Pematangsiantar. SULTANIST: Jurnal Manajemen Dan Keuangan, 6(1), 11–20. https://doi.org/10.37403/sultanist.v5i1.80

Fitri, M. (2016). Gemba Kaizen Dan Hubungannya Dengan Penerapan Sistem Manajemen Kualitas ISO 9001. Jurnal Teknologi Elektro, 7(1), 56–66. https://doi.org/10.22441/jte.v7i1.816

Guritno, A. D. (2019). Manajemen Operasi. Universitas Terbuka.

Hakim, M., Musadieq, M., & Nurtjahjono, G. (2016). Pengaruh Budaya Kaizen Terhadap Motvasi Dan Kinerja (Studi pada Karyawan PT Semen Indonesia Tbk). Jurnal Administrasi Bisnis, 35(1), 104–109.

Hamid, N., Hakim, A., & Shaleha, W. M. (2021). Etos Kerja dan Pengembangan Karir Terhadap Komitmen Organisasi Karyawan pada Hotel Claro Kota Kendari. Jurnal Valuasi :Jurnal Ilmiah Ilmu Manajemen Dan Kewirausahaan, 1(1), 200–215.

Handayani, W., & Sukardi, S. (2020). Pengaruh Budaya Kaizen Dan Budaya Horenso Terhadap Produktivitas Kerja Karyawan Di Pt. Yamaha Music Indonesia Manufacturing Asia Cikarang Barat. Mix: Jurnal Ilmiah Manajemen, 10(2), 210–223. https://doi.org/10.22441/mix.2020.v10i2.005

Hasibuan, M. (2013). Manajemen Sumber Daya Manusia (Ketujuh). Graha Ilmu.

Intopiana, M., Ma’sud, M. H., & Suci, R. P. (2020). Analisis Hubungan Kepemimpinan dan Motivasi Kerja Terhadap Kepuasan Kerja pada Badan Keluarga Berencana dan Pemberdayaan Perempuan Kabupaten Konawe. Jurnal Ilmu Manajemen, 6(1), 49–60.

Ishak, S. C., & Hulukati, W. (2020). Hubungan Antara Gaya Kepemimpinan Dan Kepribadian Dengan Etos Kerja Pegawai di Kantor Kecamatan Bongomeme Kabupaten Gorontalo. Aksara: Jurnal Ilmu Pendidikan Nonformal, 6(1), 45–53. https://doi.org/10.37905/aksara.6.1.45-53.2020

Ismail, N. (2013). Budaya Organisasi Kepemimpinan dan Kinerja. Kencana Prenadamedia Group.

Italina, C., & Yani, N. (2022). Pengaruh Budaya Kaizen Faktor Personal Dan Faktor Organizational Terhadap Produktivitas Pegawai Pada Kantor Bupati Pidie. Jurnal Sains Riset (JSR), 12(1), 27–37.

Kusumaningrum, D., & Muhtadin, M. (2017). Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan PT. Indospring, Tbk Di Gresik. GEMA EKONOMI (Jurnal Fakultas Ekonomi), 6(2), 185–201. http://journal.unigres.ac.id/index.php/GemaEkonomi/article/view/584

Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.

Maryam, S., Purwanti, R. S., & Galuh, M. (2020). Pengaruh Budaya Kaizen dan Disiplin Kerja terhadap Kinerja Pegawai (Suatu Studi pada Kantor Kementerian Agama Kota Banjar). Business Management and Entrepreneurship Journal, 2(1), 56–65. https://jurnal.unigal.ac.id/index.php/bmej/article/view/2479

Musri, A., & Nadhira, A. (2020). Pengaruh Budaya Organisasi, Komitmen Organisasi Dan Lingkungan Kerja Terhadap Produktivitas Kerja Pegawai Kantor Regional VI Badan Kepegawaian Negara Medan. Jurnal Ekonomi Hukum Dan Humaniora, 1(11), 1–17.

Nilawati, S. (2020). Pengaruh Budaya Kaizen Dan Disiplin Kerja Terhadap Kinerja Karyawan Pt Surya Toto Indonesia. Dynamic Management Journal, 3(2), 90–100. https://doi.org/10.31000/dmj.v3i2.2377

Permana, H. R., Hadiyati, E., & Mulyono, S. (2021). Pengaruh Budaya Kaizen Terhadap Kinerja Karyawan Melalui Motivasi Internal Dan Disiplin Kerja. SOSTECH, 1(4), 234–253.

Prayetno, S., & Ali, H. (2020). The influence of work motivation, entrepreneurship knowledge and advocate independence on advocate performance. International Journal of Innovation, Creativity and Change.

Prayogo, A. (2018). Pengaruh Motivasi Dan Budaya Organisasi Terhadap Produktifitas Kerja Karyawan (Studi Kasus Di PT Boogi Avindo, Bogor). BIJAK:Majalah Ilmiah Ilmu Administrasi, 13(2), 235–256. https://doi.org/10.31334/bijak.v13i2.80

Purba, C. B., Arzio, & Ali, H. (2017). The influence of compensation, working environment and organization culture on working productivity of BPJS (workers social security agency) employment staff in Rawamangun Branch. Man in India, 97(24), 213–229.

Putri Kharisma, B., & Frinaldi, A. (2021). Dampak Budaya Kerja Aparatur Terhadap Kualitas Pelayanan Pada Program Plase Care Papa di Kabupaten Padang Pariaman. Manajemen Dan Ilmu Administrasi Publik (JMIAP), 3(2), 154–162.

Rahmawati, & Soehardi. (2017). Pengaruh Budaya Kaizen ( 5S ), Teknologi Dan Inovasi Terhadap Produktivitas UMKM PT Ramadhan Kue Cianjur. Jurnal Ilmiah Manajemen Ubhara, 4(3), 125–155.

Restuputri, D. P., & Wahyudin, D. (2019). Penerapan 5S (Seiri, Seiton, Seiso, Seiketsu, Shitsuke) Sebagai Upaya Pengurangan Waste Pada Pt X. Jurnal Sistem Teknik Industri, 21(1), 51–63. https://doi.org/10.32734/jsti.v21i1.903

Riyanto, S., Adila, L., & Ali, H. (2017). The Effect of Incentives And Job Enthusiasm To Productivity of Go-Jek Driver At PT. Go-Jek Indonesia. Journal of Research in Business and Management, 5(1), 35–41. www.questjournals.org

Rohmah, Z., & Mahfud, Y. (2021). Pengaruh Budaya Kaizen, Disiplin Kerja Dan Kompetensi Terhadap Kinerja Pegawai Kantor Kementrian Agama Kabupaten Wonosobo. Journal of Economic, Business and Engineering (JEBE), 3(1), 40–49. https://doi.org/10.32500/jebe.v3i1.1994

Sasuwe, M., Tewal, B., & Uhing, Y. (2018). Pengaruh Budaya Organisasi Dan Stres Kerja Terhadap Kepuasan Kerja Dan Produktivitas Kerja Karyawan PT . Air Manado. Jurnal EMBA, 6(4), 2408–2417.

Sedarmayenti. (2011). Manajemen Sumber Daya Manusia (Kelima). PT. Refika Aditama.

Sitio, T., & Ali, H. (2019). Patient Satisfaction Model and Patient Loyalty: Analysis of Service Quality and Facility (Case Study at Rawamangun Special Surgery Hospital). Scholars Bulletin, 05(10), 551–559. https://doi.org/10.36348/sb.2019.v05i10.002

Sobirin, A. (2020). Perilaku Organisasi. Universitas Terbuka.

Suryadi, A., Sjafitri, H., & Hasan, L. (2018). Pengaruh Kualitas Kerja dan Efisiensi Kerja terhadap Produktifitas Kerja Bintara TNI-AD di Makorem 032/Wirabraja. Jurnal Manajemen Dan Kewirausahaan, 9(1), 47–64.

Tilaar, N. R., Sendow, G. M., & Jorie, R. J. (2017). Pengaruh Kualitas Kehidupan Kerja, Disiplin Kerja Dan Kompensasi Terhadap Produktivitas Kerja Pegawai Pada Kantor Dinas Lingkungan Hidup Provinsi Sulawesi Utara. Jurnal EMBA, 5(2), 2070–2078.

Tri, D., Rakhmanita, A., & Anggraini. (2019). Implementasi Kaizen Dalam Meningkatkan Kinerja Pada Perusahaan Manufaktur Di Tangerang. Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, Dan Bisnis, 3(2), 198–206. https://doi.org/10.31311/jeco.v3i2.6077

Yuliaty, F. (2021). Quality Of Work Life, KAIZEN Culture, Job Satisfaction, And Organizational Commitment. Jurnal Khazanah Intelektual, 5(3), 1251–1268. https://doi.org/10.37250/newkiki.v4i1.142

Zelani, D. I., Hutagalung, E. B., Ikmal, Sitanggang, L. D., & Zendrato, M. T. (2022). Pengaruh Penempatan Kerja, Gaya Kepemimpinan dan Pengembangan Karir Terhadap Burnout Karyawan Station Ninja Xpress Sibolga. Jurnal Magister Manajemen, 4(1), 109–116.

Downloads

Published

2022-07-05

How to Cite

Xaverius Candra Gunawan, F., Achmad Fauzi, Errick Worabay, Suryana Eka Dinisari Hafat, & Yeremia Immanuel Nasution. (2022). ROLE OF KAIZEN WORK CULTURE AS MODERATING WORK QUALITY AND PRODUCTIVITY IMPROVEMENT. Dinasti International Journal of Management Science, 3(6), 1003–1014. https://doi.org/10.31933/dijms.v3i6.1302

Issue

Vol. 3 No. 6 (2022): Dinasti International Journal of Management Science (July - August 2022)

Section

Articles

License

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).