THE EFFECT OF JOB SATISFACTION, LEARNING AGILITY AND RESILIENCE ON PERFORMANCE WITH WORK STRESS AS AN INTERVENING VARIABLE IN SALES DEPARTMENT EMPLOYEES OF PT BUNGASARI FLOUR MILLS INDONESIA DURING THE COVID-19 PANDEMIC
DOI:
https://doi.org/10.31933/dijms.v3i4.1139Keywords:
job satisfaction, learning agility, resilience, job stress, performanceAbstract
The research, which was conducted on 40 employees of the Sales Department of PT Bungasari Flour Mills Indonesia, aimed to see the effect of job satisfaction, learning agility and resilience on performance with work stress as an intervening variable. The research design and analysis of research results were processed using the structural equation model (SEM) – Smart PLS version 3.3.6. The results showed that (1) There was a direct effect of job satisfaction on performance (PValues < 0.05, which is 0.006) and resilience to work stress (PValues <0.05, which is 0.037), (2) There was no direct effect of resilience on performance (PValues > 0.05). ), (3) There is no indirect effect of job satisfaction, learning agility and resilience on performance through work stress (PValues > 0.05).
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Arshadi,N., & Damiri,H. ( 2013 ). The Relationship of Job Stress with Turnover Intention and Job Performance: Moderating Role of OBSE. Procedia - Social and Behavioral Sciences. Vol. 84, p.706 – 710.
Bacal, R. (2012). Manager’s Guide to Performance Management (2nd ed.). New York: McGraw Hill.
Bhamra, R., Dani, S., & Burnard, K. (2011). Resilience: The concept, a literature review and future directions. International Journal of Production Research, 49(18), 5375 –5393. https://doi.org/10.1080/00207543.2011.563826
Braun, T. J., Hayes, B. C., & DeMuth, R. L. F. (2017). The development, validation, and practical application of an employee agility and resilience measure to facilitate organizational change. Industrial and Organizational Psychology , 10(4),703–723. https://doi.org/10.1017/iop.2017.79
Breu, K., Hemingway, C. J., Strathern, M., & Bridger, D. (2002). Workforce Agility: The New Employee Strategy for the Knowledge Economy. Journal of Information Technology, Vol. 17, p. 21–31. https://doi.org/10.1080/02683960110132070 .
Burke,W. & Hoff, D. (2017). Learning Agility : The Key to Leader Potential. Kindle Edition.
De Meuse, Kenneth P. A Meta-Analysis of the Relationship between Learning Agility and Leader Success, Journal of Organizational Psychology; West Palm Beach Vol. 19, Iss. 1, (2019): 25-34.
Ghozali, Imam, Hengky Latan. 2015. Konsep, Teknik, Aplikasi Menggunakan Smart PLS 3.0 Untuk Penelitian Empiris. BP Undip. SemarangHarnanto. 2017. Akuntansi Biaya: Sistem Biaya Historis. Yogyakarta: BPFE
Ibrahim,et.al. (2020). The Important Role of Employee Satisfaction to Support Employee Performance through Quitting Intention. Productivity Management, Vol. 25(1S), GITO Verlag, P. 682-697.
Lhalloubi,J., & Ibnchahid,F. (2020). Do Resilience and Work Engagement Enhance Distribution Manager Performance? A Study Of The Automotive Sector. Journal of Distribution Science, Vol. 18, No.7, p.5-17.
Linnenluecke, M. K. (2017). Resilience in business and management research: A review of influential publications and a research agenda. International Journal of Management Reviews, Vol.1 No.19, p. 4–30.
Liu, Y. (2018). Organizational Culture, Employee Resilience and Performance in the International Banking Industry. Thesis. Birkbeck University of London, September, 1–381. bbktheses.da.ulcc.ac.uk.
Lukitawati,L.J.,& Priggabayu, D. (2017). Peningkatan Kinerja Melalui Pengelolaan Kepuasan Kerja: Peran Motivasi Dan Kompensasi. Epigram Vol.14, No.2, Oktober 2017, p.173-180.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital : Developing the human competitive edge. New York : Oxford University Press
Manurung,A.H.,et.al. (2021). Metode Riset: Akuntansi, Investasi Keuangan dan Manajemen. Jakarta: PT.Adler Manurung Press.
Mitchinson,A.,& Morris,R. (2014). Learning About Learning Agility. Seattle: Center for Creative Leadership.
Priansa,D.J. (2017). Manajemen Kinerja Kepegawaian. Bandung: CV.Pustaka Setia.
Ocktafian, Q. (2021) Pengaruh Resiliensi Karyawan terhadap Kinerja Karyawan melalui Kepuasan Hidup, Jurnal Ilmu Manajemen Volume 9 No. 2
Rony, Zahara Tussoleha, et. Al (2020) The Role of Active Constructive Feedback in Building Employee Performance (Case study at a private construction company in Indonesia 2018-2019), International Journal of Psychosocial Rehabilitation, May 2020
Saebani,B.A., & Sutisna,Y. (2018). Metode Penelitian. Bandung : Pustaka Setia.
Sedarmayanti. 2011. Manajemen Sumber Daya Manusia. Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil (5th ed.). Bandung: PT Refika Aditama.
Shmailan, A. (2016). The Relationship Between Job Satisfaction, Job Performance And Employee Engagement: An explorative study. Business Management and Economics Vol.4 (1), pp. 1-8, January 2016.
Swisher,V.V. (2012). Becoming an Agile Leader. Canada: Korn/Ferry Company.
Prasetyo, B., & Jannah, L.M. (2016). Metode Penelitian Kuantitatif (10th ed.). Jakarta: Rajagrafindo Persada
Suratman, Andriyatuti, Suhartini Suhartini, Majang Palupi, Fereshti Nurdiana Dihan, Muhammad Bakr Muhlison (2021). The Impact of Psychological Climate and Self-Resilience on Employee Performance During the COVID-19 Pandemic: An Empirical Study in Indonesia. Journal of Asian Finance, Economics and Business Vol 8 No 5 (2021) 1019–1029
Triatna, Cepi. (2015). Perilaku Organisasi dalam Pendidikan, Bandung: PT. Remaja Rosdakarya.
Veithzal, Rivai. (2014). Manajemen Sumber Daya Manusia Untuk Perusahaan edisi ketiga, Jakarta: Rajawali Pers.
Wibowo (2017). Manajemen Kinerja (cetakan ke-12). Depok: Rajagrafindo Persada
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Published
2022-03-28
How to Cite
Rahardi, D., Beti Nurbaiti, & Achmad Fauzi. (2022). THE EFFECT OF JOB SATISFACTION, LEARNING AGILITY AND RESILIENCE ON PERFORMANCE WITH WORK STRESS AS AN INTERVENING VARIABLE IN SALES DEPARTMENT EMPLOYEES OF PT BUNGASARI FLOUR MILLS INDONESIA DURING THE COVID-19 PANDEMIC. Dinasti International Journal of Management Science, 3(4), 715–724. https://doi.org/10.31933/dijms.v3i4.1139
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