Green Marketing Orientation and Gen Z Consumers: Mediation of Green Brand Awareness and Psychological Satisfaction in Sustainable Fashion

Authors

  • Muhamad Al Faruq Abdullah Universitas Dian Nusantara, Jakarta, Indonesia
  • Wenny Desty Febrian Universitas Dian Nusantara, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v7i1.5096

Keywords:

Green Marketing Orientation, Generation Z, Sustainable Fashion, Green Brand Awareness, Psychological Satisfaction

Abstract

This study investigates the impact of green marketing orientation on Generation Z consumers’ behavior in sustainable fashion, focusing on the mediating roles of green brand awareness and psychological satisfaction. As environmental consciousness rises, Generation Z emerges as a pivotal segment with strong sustainable consumption values. A quantitative research method was applied using an online survey of 210 Gen Z respondents in Indonesia, the most of whom were female university students (19–23 years), familiar with sustainable fashion via digital platforms. Data were analyzed using Structural Equation Modeling (SEM) with SmartPLS. The results indicate that green marketing orientation significantly and positively influences both green brand awareness and psychological satisfaction. These two variables, in turn, have a significant positive effect on sustainable consumer behavior. Furthermore, both mediators fully mediate the relationship between green marketing orientation and Gen Z consumer behavior. these findings highlight the importance of emotional connection and brand perception in eco-conscious fashion consumption. This research contributes to the green marketing literature and offers practical insights for sustainable fashion brands in developing targeted strategies aligned with Gen Z's values and psychological motivations.

References

Abdullah, M. A. F., & Perkasa, D. H. (2024, November). Understanding Indonesia’s public photovoltaic solar power system adoption. AIP Conference Proceedings, 3213(1). AIP Publishing. https://doi.org/10.1063/5.0201666

Abdullah, M. A. F., & Suhud, U. (2025). Green marketing strategies and consumer engagement: A theoretical perspective. Greenation International Journal of Tourism and Management, 3(2), 121–129.

Abdullah, M. A. F., & Tarmizi, A. (2024). The impact of the green marketing mix strategy on consumer purchasing decisions at KFC fast food restaurants. Siber Journal of Advanced Multidisciplinary, 2(1), 68–77.

Aji, H. M., & Sutikno, B. (2022). Green lifestyle among generation Z: The role of environmental concern and social media. Journal of Cleaner Production, 368, 132976. https://doi.org/10.1016/j.jclepro.2022.132976

Alhazami, L., Rahmawati, I., Abdullah, M. A. F., & Donald, E. (2024). Pelatihan ekspor dan korespondensi bisnis dalam Bahasa Inggris bagi UMKM Kota Jakarta dalam upaya peningkatan pendapatan dan produk UMKM Go Internasional. Journal of Mandalika Literature, 5(4), 927–937.

Arli, D., Tan, L. P., Tjiptono, F., & Yang, L. (2018). Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ perceived readiness. International Journal of Consumer Studies, 42(4), 389–401. https://doi.org/10.1111/ijcs.12432

Charviandi, A., Noviany, H., Suhartini, Y., Wijaya, A., & Abdullah, M. A. F. (2023). Manajemen pemasaran: Perspektif digital marketing. Yayasan Kita Menulis.

Chen, Y. S., & Chang, C. H. (2013). Towards green trust: The influences of green perceived quality, green perceived risk, and green satisfaction. Management Decision, 51(1), 63–82. https://doi.org/10.1108/00251741311291300

DOKTORALINA, C. M., Abdullah, M. A. F., Desty, W., & Febrian, D. (2025). Empowering coastal SMEs: A digital transformation model to enhance competitiveness and sustainability. Quality - Access to Success, 26(206).

Hartmann, P., & Ibáñez, V. A. (2006). Green value added. Marketing Intelligence & Planning, 24(7), 673–680. https://doi.org/10.1108/02634500610711842

Kautish, P., Paul, J., & Sharma, R. (2021). The moderating influence of environmental consciousness and recycling intentions on green purchase behavior: Insights from a developing nation. Journal of Cleaner Production, 281, 125139. https://doi.org/10.1016/j.jclepro.2020.125139

Kim, H., & Hall, C. M. (2020). What drives visitor economy participation in the sharing economy? Impacts of green values, self-identity, and materialism. Journal of Sustainable Tourism, 28(6), 933–950. https://doi.org/10.1080/09669582.2020.1717502

Papadas, K. K., Avlonitis, G. J., & Carrigan, M. (2017). Green marketing orientation: Conceptualization, scale development and validation. Journal of Business Research, 80, 236–246. https://doi.org/10.1016/j.jbusres.2017.05.024

Pratama, Y., Fachrurazi, F., Sani, I., Abdullah, M. A. F., Noviany, H., Narulita, S., ... & Islam, D. (2023). Prinsip dasar manajemen pemasaran: Analisis dan strategi di era digital. Yayasan Kita Menulis.

Puji Wahono, S. E., Handaru, A. W., Ilhamalimy, R. R., Sihotang, D. S., & Reztrianti, D. (2025). Strategic marketing: Concepts, theories, and applications for studies in management. PT KIMHSAFI ALUNG CIPTA.

Rahmi, A., & Suhud, U. (2020). The effect of green brand awareness and green perceived value on green purchase intention. International Journal of Business and Management Invention, 9(3), 33–39.

Reztrianti, D., Abdullah, M. A. F., Juanna, A., Ferry, S., & Wibowo, W. (2025). Paid vs. organic in sustainability performance: Which approach delivers greater long-term value? Applied Business and Administration Journal, 4(2), 28–41.

Rizan, M., Nurranto, H., Sihotang, D. S., Abdullah, M. A. F., Hanny, R., Cholifah, F., ... & Reztrianti, D. (2025). Manajemen pemasaran: Konsep, strategi dan implementasi. Yayasan Kita Menulis.

Sari, M. N., Abdullah, M. A. F., Rochman, A. S. U., Hermina, U. N., Sudirjo, F., Marhanah, S., ... & Harto, B. (2024). Transformasi digital marketing 5.0. Yayasan Kita Menulis.

Suprapti, N. W. S., Yasa, N. N. K., & Giantari, I. G. A. K. (2023). Green marketing orientation and green purchase intention: A study on Gen Z consumers. Management Science Letters, 13(1), 123–132. https://doi.org/10.5267/j.msl.2022.9.008

Utami, N. W., & Sukaatmadja, I. P. G. (2019). The role of green brand awareness in mediating the effect of green marketing on purchase intention. International Journal of Social Sciences and Humanities, 3(1), 1–10. https://doi.org/10.29332/ijssh.v3n1.248

Yadav, R., & Pathak, G. S. (2018). Young consumers’ intention towards buying green products in a developing nation: Extending the theory of planned behavior. Journal of Cleaner Production, 135, 732–739. https://doi.org/10.1016/j.jclepro.2016.06.120

Zahari, H., & Mustaffa, N. (2023). Sustainable fashion behavior: The influence of green advertising and Gen Z environmental attitude. Journal of Marketing Advances and Practices, 5(2), 14–27.

Downloads

Published

2025-09-30

How to Cite

Abdullah, M. A. F., & Febrian, W. D. (2025). Green Marketing Orientation and Gen Z Consumers: Mediation of Green Brand Awareness and Psychological Satisfaction in Sustainable Fashion. Dinasti International Journal of Education Management and Social Science, 7(1), 1–10. https://doi.org/10.38035/dijemss.v7i1.5096