The Influence of Perceptions of Organizational Support, Organizational Justice and Leadership Style on Job Satisfaction: The Mediating Role Organizational Commitment (Case Study of PT. XYZ Employees)
Keywords:
Perceived Organizational Support, Organizational Justice, Leadership Style, Organizational Commitment, Job SatisfactionAbstract
This study aims to analyze the effect of perceived organizational support, organizational justice, and leadership style on employee job satisfaction with organizational commitment as a mediating variable (case study of PT. XYZ). The method used in this study is a quantitative method with a descriptive verification approach. Data were collected using a questionnaire distributed to 103 employees of PT. XYZ. The sample size was determined using a non-probability sampling technique, which is a sampling technique that does not provide an opportunity or chance for each member of the population to be selected as a sample. This study selected samples from the entire population of 103 people. The tool used to analyze the data in this study was SmartPLS-23, 2024. The data obtained were analyzed using the Structural Equation Modeling (SEM) technique to test the relationship between variables. The results showed that perceived organizational support did not have a positive effect on organizational commitment, but there was a direct effect on job satisfaction while organizational justice and leadership style had a positive effect on organizational commitment, which then affected job satisfaction and confirmed the mediating role of organizational commitment between organizational justice on job satisfaction and leadership style on job satisfaction. The statistical results show significant t-statistics and p-values, indicating a strong predictive relevance of the model. The statistical results of leadership style on job satisfaction directly show weak t-statistics and p-values, so that leadership style does not have a direct effect on job satisfaction, but has a positive effect through organizational commitment, which then affects job satisfaction. This indicates the need for increased support and fairness from the organization to increase employee commitment and job satisfaction. In particular, the results of the study highlight the need for a better leadership style strategy to achieve more optimal employee loyalty and job satisfaction.References
Afthanorhan, A., Ghazali, P. L., & Rashid, N. (2021). Discriminant Validity: A Comparison of CBSEM and Consistent PLS using Fornell & Larcker and HTMT Approaches. Journal of Physics: Conference Series, 1874(1). https://doi.org/10.1088/1742-6596/1874/1/012085
Amaradipta, O. G., Winarsunu, T., & Pertiwi, R. E. (2022). The relationship between perceived organizational support and employee job satisfaction. Cognicia, 10(2), 132–140. https://doi.org/10.22219/cognicia.v10i2.22472
Amaradipta, O. G., Winarsunu, T., & Pertiwi, R. E. (2022). The relationship between perceived organizational support and employee job satisfaction. Cognicia, 10(2), 132–140. https://doi.org/10.22219/cognicia.v10i2.22472
Azmy, A. (2021). Leadership Theory and Basis (A. Azmy, Ed.; 1st ed.). Mitra Ilmu.
Azmy, A. (2021). Leadership Theory and Basis (A. Azmy, Ed.; 1st ed.). Science Partners.
Bakoti?, D., & Bulog, I. (2021). Organizational Justice And Leadership Behavior Orientation As Predictors Of Employees Job Satisfaction: Evidence From Croatia. Sustainability (Switzerland), 13(19). https://doi.org/10.3390/su131910569
Bakoti?, D., & Bulog, I. (2021). Organizational Justice And Leadership Behavior Orientation As Predictors Of Employees Job Satisfaction: Evidence From Croatia. Sustainability (Switzerland), 13(19). https://doi.org/10.3390/su131910569
Gustiani, D. (2022). The Effect of Fairness of Performance Appraisal Procedures on Job Satisfaction with Organizational Commitment as a Mediator.
Gustiani, D. (2022). The Effect of Fairness of Performance Appraisal Procedures on Job Satisfaction with Organizational Commitment as a Mediator.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. In European Business Review (Vol. 31, Issue 1, pp. 2–24). Emerald Group Publishing Ltd. https://doi.org/10.1108/EBR-11-2018-0203Hardianto, E. (2022). Pengaruh Gaya Kepemimpinan, Motivasi dan Lingkungan Kerja Terhadap Employee Job Satisfaction with Organizational Commitment as a Mediating Variable (Study at PT. Mamura Inter Media).
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. In European Business Review (Vol. 31, Issue 1, pp. 2–24). Emerald Group Publishing Ltd. https://doi.org/10.1108/EBR-11-2018-0203Hardianto, E. (2022). The Influence of Leadership Style, Motivation and Work Environment on Employee Job Satisfaction with Organizational Commitment as a Mediating Variable (Study at PT. Mamura Inter Media).
Hidayanti, S., Budianto, A., Setianingsih, W., Universitas, F. E., & Ciamis, G. (2020). The Influence of Perception of Organizational Support and Organizational Justice on Employee Job Satisfaction (A Study at PT. PP Presisi Tbk Tasikmalaya.
Hidayanti, S., Budianto, A., Setianingsih, W., Universitas, F. E., & Ciamis, G. (2020). The Influence of Perception of Organizational Support and Organizational Justice on Employee Job Satisfaction (A Study at PT. PP Presisi Tbk Tasikmalaya.
Juwono, G. P. (2023). The Influence of Distributive Justice, Procedural Justice and Interactional Justice on Job Satisfaction of Employees of PT. PLN (Persero) Madiun. 1–13.
Juwono, G. P. (2023). The Influence of Distributive Justice, Procedural Justice and Interactional Justice on Job Satisfaction of Employees of PT. PLN (Persero) Madiun. 1–13.
Kalsum, U., Harlen, H., & Machasin, M. (2022). The Influence of Organizational Culture and Organizational Commitment on Job Satisfaction and Turnover Intention of Nurses at Rsia Eria Bunda Pekanbaru. Journal of Applied Social Humanities, 5(1). https://doi.org/10.7454/jsht.v5i1.1017
Kalsum, U., Harlen, H., & Machasin, M. (2022). The Influence of Organizational Culture and Organizational Commitment on Job Satisfaction and Turnover Intention of Nurses at Rsia Eria Bunda Pekanbaru. Journal of Applied Social Humanities, 5(1). https://doi.org/10.7454/jsht.v5i1.1017
Layla, E. (2019). Perception of Organizational Support and Organizational Citizenship Behavior on Organizational Commitment at PT. Gunung Putri Perkasa Purwakarta Branch Office.
Layla, E. (2019). Perception of Organizational Support and Organizational Citizenship Behavior on Organizational Commitment at PT. Mount Putri Perkasa Purwakarta Branch Office.
Liana, Y. (2020). Leadership Style on Organizational Commitment Through Job Satisfaction. Journal of Management & Entrepreneurship, 5, 1–11.
Liana, Y. (2020). Leadership Style on Organizational Commitment Through Job Satisfaction. Journal of Management & Entrepreneurship, 5, 1–11.
Marvelous Wattimena, J., Aponno, H., Luturmas, J. R., Administration, ), Politeknik, N., & Ambon, N. (2024). The Influence of Organizational Justice on Organizational Commitment of Employees in the Business Administration Department of Ambon State Polytechnic. JOURNAL OF APPLIED ADMINISTRATION VOL 3, NO. 1.
Marvelous Wattimena, J., Aponno, H., Luturmas, J. R., Administration, ), Polytechnic, N., & Ambon, N. (2024). The Influence of Organizational Justice on Organizational Commitment of Employees in the Business Administration Department of Ambon State Polytechnic. JOURNAL OF APPLIED ADMINISTRATION VOL 3, NO. 1.
Mufarrohah, K., & Sumartik. (2022). The Influence of Leadership Style, Organizational Culture, Work Discipline, on Organizational Commitment with Work Motivation as an Intervening Variable.
Mufarrohah, K., & Sumartik. (2022). The Influence of Leadership Style, Organizational Culture, Work Discipline, on Organizational Commitment with Work Motivation as an Intervening Variable.
Nina Sundari, & Ayu Tuty Utami. (2022). The Relationship between Organizational Justice and Organizational Commitment in Millennial Generation Employees. Journal of Psychological Research, 21–26. https://doi.org/10.29313/jrp.v2i1.676
Nina Sundari, & Ayu Tuty Utami. (2022). The Relationship between Organizational Justice and Organizational Commitment in Millennial Generation Employees. Journal of Psychological Research, 21–26. https://doi.org/10.29313/jrp.v2i1.676
Noe, R. A. ., Hollenbeck, J. R. ., Gerhart, B. A. ., & Wright, P. M. . (2022). Fundamentals of Human Resource Management (9th ed.). McGraw Hill LLC.
Noe, R. A. ., Hollenbeck, J. R. ., Gerhart, B. A. ., & Wright, P. M. . (2022). Fundamentals of Human Resource Management (9th ed.). McGraw Hill LLC.
Prasetyo, Y. M. (2023). The Influence of Leadership Style, Kaizen Culture, and Welfare on Job Satisfaction. JIBEMA: Journal of Business, Economics, Management, and Accounting, 1(1), 77–86. https://doi.org/10.62421/jibema.v1i1.8
Prasetyo, Y. M. (2023). The Influence of Leadership Style, Kaizen Culture, and Welfare on Job Satisfaction. JIBEMA: Journal of Business, Economics, Management, and Accounting, 1(1), 77–86. https://doi.org/10.62421/jibema.v1i1.8
Putri, D. H., Hadi, S., & Septyarini, E. (2024). The Influence of Motivation, Organizational Support and Organizational Culture on Job Satisfaction with Commitment as an Intervening Variable in Government Agency Employees: Literature Review. In International Conference on Humanity Education and Society (ICHES) (Vol. 3, No. 1.
Putri, D. H., Hadi, S., & Septyarini, E. (2024). The Influence of Motivation, Organizational Support and Organizational Culture on Job Satisfaction with Commitment as an Intervening Variable in Government Agency Employees: Literature Review. In International Conference on Humanity Education and Society (ICHES) (Vol. 3, No. 1.
Putri, I. I., & Nugroho, N. E. (2022). The Influence of Organizational Culture, Organizational Support, and Quality of Life on Organizational Commitment in the Petrokimia Gresik Family Employee Cooperative (K3PG). Journal of Management Science and Research. jurnalmahasiswa.stiesia.ac.idRahayu, S., & Dahlia, D. (2023). Afthanorhan, A., Ghazali, P. L., & Rashid, N. (2021). Discriminant Validity: A Comparison of CBSEM and Consistent PLS using Fornell & Larcker and HTMT Approaches. Journal of Physics: Conference Series, 1874(1). https://doi.org/10.1088/1742-6596/1874/1/012085
Putri, I. I., & Nugroho, N. E. (2022). The Influence of Organizational Culture, Organizational Support, and Quality of Life on Organizational Commitment in the Petrokimia Gresik Family Employee Cooperative (K3PG). Journal of Management Science and Research. jurnalmahasiswa.stiesia.ac.idRahayu, S., & Dahlia, D. (2023). The Influence of Work Discipline, Work Motivation and Organizational Commitment on Job Satisfaction and Employee Performance. Jesya, 6(1), 370–386. https://doi.org/10.36778/jesya.v6i1.925
Rasoolimanesh, S. M. (2022). Discriminant validity assessment in PLS-SEM: A comprehensive composite-based approach. In Data Analysis Perspectives Journal (Vol. 3, Issue 2). https://www.scriptwarp.com,
Razak, M. R. A. (2021). Effect of Organizational Justice on Job Satisfaction in the Service Sector in Malaysia. Management Research Journal, 10, 77–86. https://doi.org/10.37134/mrj.vol10.1.6.2021
Roemer, E., Schuberth, F., & Henseler, J. (2021). HTMT2–an improved criterion for assessing discriminant validity in structural equation modeling. Industrial Management and Data Systems, 121(12), 2637–2650. https://doi.org/10.1108/IMDS-02-2021-0082
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Nurhasanah Nurhasanah, Nurul Hermina
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).
