THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR EMPLOYEES OF BRI IN YOGYAKARTA

Authors

  • Aulia Syaflinursyah Magister Manajemen, Mercubuana University, Jakarta
  • Nur Aktif Magister Manajemen, Mercubuana University, Jakarta

DOI:

https://doi.org/10.31933/dijms.v2i2.613

Keywords:

job satisfaction, leadership,organizational commitment,organizational citizenship behavior

Abstract

Organizational citizenship behavior is important for the success of an organization because basically organizations cannot directly anticipate and improve all behavior in organizations simply by relying on formally instructed job descriptions. This study aims to examine and analyze the effect of job satisfaction, organizational commitment, and leadership on organizational citizenship behavior of BRI employees in Yogyakarta. The study used a quantitative approach with multiple linear regression quantitative analysis methods using SPSS 25.0. The number of samples taken in this study was 83 respondents using the saturated sampling method. Research result shows that (1) there is an effect of job satisfaction on organizational citizenship behavior, (2) there is an effect of organizational commitment on organizational citizenship behavior, (3) there is an effect of leadership on organizational citizenship behavior, (4) there is an effect of job satisfaction, organizational commitment, and leadership on organizational citizenship behavior simultaneously.

References

Allen and Meyer. (2013). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to Organization. PT Elex Media Komputindo, Jakarta.
As'ad, M. (2004). Industrial psychology. Liberty: Yogyakarta
Avolio, BJ, Bass, BM, Jung, DI &Berson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership.Journalof Applied Psychology, 88, 207-218. Available at www.apa.org/pubs/.../apl-882207.pdf.
Budiharjo, A. (2014). Organization - Towards Achievement of Optimum Performance in Improving Employee Performance. Second edition. Mitra Wacana Media, Jakarta., PrasetiyaMulya Publishing, Jakarta.
Darmawati, Hidayati, and Herlina. (2013). the influence of job satisfaction and organizational commitment on organizational citizenship behavior (OCB).Journal of Economia Vol 9 No 1.
Griffin. (2012).Leadership: Jakarta
Herminingsih. (2012). Spirituality and job satisfaction as factors for organizational citizenship behavior (OCB). Journal of Economic and Social Sciences,Volume 1, Number 2, p. 126-140.
Luthans., Fred. (2006). Organizational behavior. Tenth Edition, Publisher ANDI, Oemar, Yohanes. 2013
Organ, DW (2006). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
Robbins et al. (2008) Organizational Behavior, Book 2, Edition 12. Jakarta: Four Salemba.
Ristiana., Merry. (2013). The influence of organizational commitment and job satisfaction on organizational citizenship behavior (OCB) and employee performance in BhayangkaraTrijata Hospital Denpasar.Journal of Economics &Management,Vol. 9, No. 1, pp, 56-70, January 2013.
Waspodo. (2012). The Influence of Job Satisfaction and Organizational Climate on Organizational Citizenship Behavior (OCB) of Employees at PT. Trubus Swadaya Depok.

Downloads

Published

2020-11-25

How to Cite

Syaflinursyah, A., & Aktif, N. . (2020). THE EFFECT OF JOB SATISFACTION, ORGANIZATIONAL COMMITMENT, AND LEADERSHIP ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR EMPLOYEES OF BRI IN YOGYAKARTA. Dinasti International Journal of Management Science, 2(2), 278–290. https://doi.org/10.31933/dijms.v2i2.613

Issue

Vol. 2 No. 2 (2020): Dinasti International Journal of Management Science (November - December 2020)

Section

Articles

License

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).