THE EFFECT OF LEADERSHIP, EMPLOYEE PERFORMANCE, MOTIVATION AND INFORMATION TECHNOLOGY ON EMPLOYEE JOB SATISFACTION MODERATED BY AGE OF EMPLOYEES AT DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA BEKASI

Authors

  • Rasnius Pasaribu Universitas Bhayangkara Jakarta Raya, Indonesia
  • Adler Haymans Manurung Universitas Bhayangkara Jakarta Raya, Indonesia
  • Zahara Tussoleha Rony Universitas Bhayangkara Jakarta Raya, Indonesia

DOI:

https://doi.org/10.31933/dijms.v3i3.1130

Keywords:

Employee Age, Employee Job Satisfaction, Employee Performance, Information Technology, Leadership, Motivation

Abstract

This research aims to measure the effect of leadership, employee performance, motivation and information technology on employee job satisfaction which moderated by the age of employees at Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bekasi. This research is a quantitative research where the object used is all employees who work at Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Bekasi. The number of samples used as many as 209 respondents. The design used is hypothesis testing using the structural equation model (SEM) – Smart PLS version 3.3.3. The results of this study indicate that: (1) Leadership, employee performance and motivation have a direct effect on employee job satisfaction significantly, (2) There is no direct effect of information technology on employee job satisfaction, (3) Leadership and motivation have no effect on employee job satisfaction if moderated by employee age, (4) Motivation and information technology have a significant effect on employee job satisfaction if moderated by employee age.

References

Carvalho, et al. 2020. Motivation on Job Satisfaction and Employee Performance. International Research Journal of Management, IT & Social Sciences Vol. 7 No. 5, September 2020, pages: 13-23.

Christi, et al . 2020. Impact of Transactional Leadership Style on Employee Job Satisfaction. TAZKIYA (Journal of Psychology) Vo. 8 No.1. 2020.

Colquitt, J. A. et al. 2015. Organizational Behavior: Improving Performance and Commitment in the Workplace 4th edition. New York, McGraw-Hill Education.

Egenius, et al. 2018. The Effect of Job Satisfaction on Employee Performance Through Loyalty at Credit Union (CU) Corporation of East Kutai District, East Kalimantan. International Journal of Multicultural and Multireligious Understanding Volume 7, Issue 10 October, 2020 Pages: 480-489.

Haag and Keen, 1996. Information Technology: Tomorrow's Advantage Today, Mcgraw-Hill College.

Hair, J. F. 2014. A Primer On Plartial Least Square Structural Equation. Modeling PLS-SEM. SAGE Publication Inc.

Hatono, et al. 2021. The Effect of Compensation and Motivation on Employee Performance with Job Satisfaction as Intervening Variables at Hotel XYZ, in Jakarta. Majalah Ilmiah Bijak Vol. 18, No.1, Maret 2021, pp. 153 – 166.

Herzberg F. 1966. The Motivation to Work. New York, John Willey and Sons, Inc.

Jogiyanto, H.M. 2008. Sistem Teknologi Informasi. Yogyakarta, Andi.

Kenny, R. 2019. Job Satisfaction As a Mediation of Transformational Leadership Style on Employee Performance in The Food Industry in Malang City. International Journal of Economics, Business and Accounting Research (IJEBAR) Vol-3, Issue-2, 2019 (IJEBAR).

Kertiriasih, et al. 2018. The Effect of Leadership Style to Job Satisfaction, Employee Engagement and Employee Performance (Study at PT. Interbat, Bali, Nusra, and Ambon). International Journal of Contemporary Research and Review March, 2018, Volume 09, Issue 03.

Mangkunegara, A.P. 2015. Manajemen Sumber Daya Manusia Perusahaan. Bandung, Remaja Rosdakarya.

Manurung, A.H., and Budiastuti, D. 2019. Metode Riset Akuntansi, Investasi Keuangan dan Manajemen. Jakarta, PT. Adler Manurung Press.

Ramli. 2018. Compensation, Job Satisfaction And Employee Performance In Health Services. Business and Entrepreneurial Review Vol.18, No.2, Page 177 -186.

Rimadias, et al. 2016. The Role of Work Motivation and Job Satisfaction in Creating Employee Performance (Study on Permanent Lecturers of STIE Indonesia Banking School). Jurnal Ilmu Manajemen & Ekonomika Vol. 9, No. 1, Desember 2016.

Robbins, P.S. 2006. Perilaku Organisasi. Edisi Sepuluh. Diterjemahkan oleh: Drs. Benyamin Molan. Jakarta, Erlangga.

Sedarmayanti. 2017. Manajemen Sumber Daya Manusia (Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil). Bandung, Refika Aditama.

Sutrisno, E. 2016. Manajemen Sumber Daya Manusia. Jakarta, Kencana Prenada Media Group.

Syardiansah, et al. 2020. The Effect of Job Satisfaction and Organizational Culture on Employee Performance of the Royal Hotel in East Aceh District. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No 2, May 2020, Page: 849-857.

Terek, et al. 2018. The Influence of Information Technology on Job Satisfaction and Organizational Commitment. Dynamic Relationships Management. Journal, Vol. 7, No. 2, November 2018.

Terry, G.R., and Leslie, W.R. 2009. Dasar-Dasar Manajemen (G.A. Ticoalu, Penerjemah). Jakarta, Bumi Aksara.

Wibowo. 2016. Manajemen Kinerja Edsi Kelima. Jakarta, Rajawali Pers.

Wulanyani, N.M.S., and Auliani, R. 2017. Faktor-Faktor Kepuasan Kerja Pada Karyawan Perusahaan Perjalanan Wisata di Denpasar. Jurnal Psikologi Udayana, 2017, Vol 4, No.2, Hal 426-434.

Downloads

Published

2022-01-25

How to Cite

Pasaribu, R., Adler Haymans Manurung, & Tussoleha Rony, Z. (2022). THE EFFECT OF LEADERSHIP, EMPLOYEE PERFORMANCE, MOTIVATION AND INFORMATION TECHNOLOGY ON EMPLOYEE JOB SATISFACTION MODERATED BY AGE OF EMPLOYEES AT DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA BEKASI. Dinasti International Journal of Management Science, 3(3), 592–602. https://doi.org/10.31933/dijms.v3i3.1130

Issue

Vol. 3 No. 3 (2022): Dinasti International Journal of Management Science (January - February 2022)

Section

Articles

License

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).