A Framework for Leveraging IT to Improve Humanitarian Response

Authors

  • Sekar Widyastuti Pratiwi Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Nofrisel Nofrisel Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
  • Wahyu Poncotoyo Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v6i4.3467

Keywords:

Humanitarian Warehouse, Waste, Value Stream Mapping, Lean Warehousing

Abstract

This research presents a comprehensive framework for utilizing information technology (IT) to enhance the effectiveness of humanitarian logistics management. By employing value stream mapping, we conducted a thorough analysis of the current (AS-IS) business processes involved in humanitarian response. Through this analysis, we identified significant inefficiencies and bottlenecks that hinder the timely delivery of aid. Addressing these challenges, we propose a new (TO-BE) business process model that incorporates the implementation of a warehouse management system (WMS). This innovative approach is expected to significantly reduce lead times by 25%, thereby improving the overall efficiency and effectiveness of humanitarian operations.The proposed framework outlines the key steps and considerations for integrating IT solutions into humanitarian logistics, providing a valuable guide for organizations seeking to optimize their response capabilities and save lives.

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Published

2025-04-12

How to Cite

Pratiwi, S. W., Nofrisel, N., & Poncotoyo, W. (2025). A Framework for Leveraging IT to Improve Humanitarian Response. Dinasti International Journal of Education Management And Social Science, 6(4), 2820–2825. https://doi.org/10.38035/dijemss.v6i4.3467