Determinants of Employee Performance Through Management Decision Making at PT. Air Liquide Indonesia
DOI:
https://doi.org/10.38035/dijefa.v4i1.1743Keywords:
Communication, Technology Acceptance, Decision Making, Employee PerformanceAbstract
In order to enhance human resources within the IM Division, all company activities must be aligned with the company's objectives. Effective communication is crucial in achieving these goals and obtaining information to inform decision making. The Brio system is an example of technology acceptance, as it provides data on liquefied gas usage and tank levels to customers. The system must be reliable in sending this data to the distribution department to effectively analyze customer needs. The information gathered through effective communication and technology acceptance through the Brio system can then be utilized as data for making well-informed and low-risk decisions. These two independent variables, communication and technology acceptance, along with decision making as the intervening variable, play a significant role in improving employee performance. They assist management in the process of enhancing employee performance within the company.
References
AHMAD FAUZI. (2009). Journal of Education Management Journal of Education Management. Journal of Education Management, 479–487.
Ahmed, H., & Sigamony, C. (2020). Effect of Employee Creativity on Project Performance with the Mediating Role of Knowledge Sharing and Moderating Role of Openness to Experience. Global Social Sciences Review, V(II), 137–148. https://doi.org/10.31703/gssr.2020(v-ii).13
Ali, H. (2010). Business Information Systems in a Competitive Advantage Prospective. 293.
Eriyanti, E., Arafat, Y., & Eddy, S. (2021). The Influence of Interpersonal Communication and Conflict Management on Teacher Performance. Tambusai Journal of Education, 5(2), 2998–3004 . https://www.jptam.org/index.php/jptam/article/view/1332
Faris, S., & Rostina, CF (2016). The Effect Of Communication And Work Environment On Employee Performance With Motivation As Intervening Variable At Royal Prima Medan Hospital. 1373–1379.
Grgic-Hlaca, N., Engel, C., & Gummadi, KP (2019). Human decision making with machine advice: An experiment on bailing and jailing. Proceedings of the ACM on Human-Computer Interaction, 3(CSCW). https://doi.org/10.1145/3359280
Grušovnik, D., Kavkler, A., & Uršič, D. (2017). Dimensions of Decision-Making Process Quality and Company Performance: A Study of Top Managers in Slovenia. Naše Gospodarstvo/Our Economy, 63(4), 66–75. https://doi.org/10.1515/ngoe-2017-0024
Gunnarsson, E. (2020). Technology Acceptance of Future Decision Makers. School of Business, Economics and Law, University of Gothenburg.
Gupron, G. (2019). Improving Employee Performance Through Management Information and Communication Systems (Study at the Bureau of Property Management Regional Secretariat of Jambi Province). J-MAS (Journal of Management and Science). https://doi.org/10.33087/jmas.v4i1.73
Handayani, E. (2018). The influence of leadership and interpersonal communication on the decision-making process in realizing increased employee performance. Public Journal: Scientific Journal of State Administration, 12(01), 24–32. https://journal.uniga.ac.id/index.php/JPB/article/view/284
Helmiawan, MA, Supriadi, F., & Mahardika, F. (2019). Analysis of Readiness to Use Thesis Process Automation System (SOTOPROPSI) Using the TAM Method. Journal of Intercom: Journal of Scientific Publications in the Field of Information and Communication Technology, 14(3), 12–21. https://doi.org/10.35969/interkom.v14i3.53
Herman, H. (2020). Principal's Communication Behavior in Improving Teacher Performance. Idara (Journal of Education and Education), 4(1), 59–72. https://doi.org/10.47766/idah.v4i1.837
Idrus, MI, Adziem, F., & Nayun, H. (2019). Use of Information Technology on Financial Performance at PT PLN (PERSERO) South Makassar Area. Journal of Invoice Economics, 1(1), 156–173.
Ii, CHAPTER, & Pustaka, AK (2005). Arni Muhammad, "Organizational Communication", (Jakarta: Bumi Aksara, 2005), p. 65. 27. 27–55.
Irawati, N. (2021). Improving Teacher Professionalism Performance During the Covid 19 Pandemic Through Microsoft Teams Development Training at 42 Public Middle School Surabaya. Community Development Journal : Journal of Community Service, 2(2), 459–469. https://doi.org/10.31004/cdj.v2i2.1943
Juliartini, LP (2021). The Influence of Interpersonal Communication on the Performance of Disdikpora Buleleng Employees. Communication Studies Student Journal, 15(1), 81–94. http://jurnal.stahnmpukuturan.ac.id/index.php/comment/article/view/1942%0Ahttp://jurnal.stahnmpukuturan.ac.id/index.php/comment/article/view/1942/1504
Jumarlis, M. (2021). Decision Making System for Selection of Freshwater Fish Seeds for Cultivation Using the Web-Based AHP Method. Inspiration: Journal of Information and Communication Technology, 11(1), 7. https://doi.org/10.35585/inspir.v11i1.2605
Kamble, S., & Patil, U. (2017). Performance Improvement of Distribution System by Using PROMETHEE - Multiple Attribute Decision Making Method. 137, 493–498. https://doi.org/10.2991/iccasp-16.2017.72
Communication, P., Team, K., Retrieval, KDAN, & Fauzi, S. (2022). STATE BASIS IN PEUSANGAN DISTRICT, BIREUEN DISTRICT Introduction (Introduction). 3(5).
Mokat, JEH (2019). Leadership, Decision Making and Discretion. Journal of Policy Studies and State Administration (JURNAL ADMINISTRO), 1(1), 10–16. https://doi.org/10.36412/jan.v1i1.997
Mukhtar, M., & Yamin, M. (2020). The Influence of Academic Culture, Knowledge Management and Interpersonal Communication on Decision Making by the Head of Private Islamic Colleges in Jambi …. International Journal of Progressive Sciences and …, 9–19. http://ijpsat.es/index.php/ijpsat/article/view/2289
Murtiningsih, M., & Lian, B. (2017). The Principal's Decision-Making Process on the Improvement of Middle School Teacher Performance. JMKSP (Journal of Management, Leadership, and Educational Supervision), 2(1), 87–96. https://doi.org/10.31851/jmksp.v2i1.1156
Muslihudin, M., & Amrullah, M. (2016). The Dss Model To Determine The Danger Level Of Vehicle Smoke Using The Fuzzy Multiple Attribute Decision Making (Fmadm) Method. Journal of TAM, 6, 9–14.
Nasuka, B., Sulistyorini, S., & Winarti, E. (2020). The Role of Leaders' Effective Communication in Improving Institutional Performance. AL-TANZIM: Journal of Islamic Education Management, 4(1), 81–93. https://doi.org/10.33650/al-tanzim.v4i1.899
Nirmala, S. (2021). Correlation Between Interpersonal Communication and Leadership Communication With the Employee Performance of the Dpd Ri Secretariat-General. Moestopo International Review on Social, Humanities, and Sciences, 1(1), 51–62. https://doi.org/10.32509/mirshus.v1i1.11
Pramularso, EY (2018). The Influence of Competence on Employee Performance at CV Inaura Anugerah Jakarta. Widya Cipta, 2(1), 40–46.
Rosanty, AD, Wahyuni, MA, & Yuniarta, GA (2017). The Effect of Accounting Information System Technology, Information System Quality and User Satisfaction on Organizational Performance at the Culture and Tourism Office of Buleleng Regency. Journal of Science and Technology, 8(2), 275–287.
SAPTA, IKS, MUAFI, M., & SETINI, NM (2021). The Role of Technology, Organizational Culture, and Job Satisfaction in Improving Employee Performance during the Covid-19 Pandemic. Journal of Asian Finance, Economics and Business, 8(1), 495–505. https://doi.org/10.13106/jafeb.2021.vol8.no1.495
Sasongko, A. (2015). No主観的健康感を中心とした在宅高齢者における 健康関連指標に関する共分散構造分析title. Informatics Equator, 3(2), 124–133.
Setiawan, A., & Pratama, S. (2019). The Effect of Leadership Style, Effective Communication and Decision Making on Employee Performance at Cv. Star of Prosperity Award. Journal of Management Tools, 11(1), 19–33.
Sugiyanto, S., & Ruknan, R. (2020). The Influence of Leadership, Managerial Skills, and Decision Making on Employee Performance at the Directorate General of Early Childhood Education and Community Education.... Journal of Central Education Lantern …, 5(1), 37–46. http://ojs.ummetro.ac.id/index.php/lentera/article/view/1252
Suhartini, S., Badriyah, RDM, & Hasanah, AN (2020). How Interpersonal Communication And Physical Work Environment Affect The Employee' Performance At Quality Control Division Of PT. Build Concrete. Primanomics : Journal of Economics and Business, 18(1), 1–13. https://jurnal.buddhidharma.ac.id/index.php/PE/article/view/288
Swandhana, H. (2017). The Role of Horizontal Communication in Improving Performance in Prime Sauce. PERFORMA: Journal of Business Management and Start-Up, 2(2), 228–234.
Tevi Mariani. (2020). The Effect of Information System User Participation, Information System User Capability, Organizational Size, Training and Education Programs on Accounting Information System Performance. Prisma (Accounting Student Research Platform), 1(1), 36–46.
Usman, B. (2013). The Effect of Interpersonal Communication on Employee Performance at the Faculty of Economics, Palembang PGRI University. Journal of Media Wahana Ekonomika, 10(1), 1–18. https://jurnal.univpgri-palembang.ac.id/index.php/Ekonomika/article/view/2754/2552
Wahyuddin Habibie, A., Kusumo Negoro Management Study Program, Faculty of Economics and Business, B., & Bhayangkara Surabaya, U. (2017). The Effect of Communication, Teamwork and Decision Making on Employee Performance at Pt. Geo Given Sidoarjo. Branchmark Management Journal, 3(3), 39–50.
Zakaria, IH, & Leiwakabessy, TFF (2020). The Effect of Using Information Technology, Interpersonal Communication Skills, and Leadership Style on Employee Performance (Empirical Study of Islamic Banks in Ambon City). Journal of Accounting: Transparency and Accountability, 8(2), 117–126. https://doi.org/10.35508/jak.v8i2.2873
Zulkifli, S. (2016a). Decision Support System for Providing Annual Bonuses to Employees Based on Employee Performance Using the Simple Additive Weighting Method (Case Study: Stmik Pringsewu). Journal of TAM (Technology Acceptance Model), 7(0), 67–73. http://ojs.stmikpringsewu.ac.id/index.php/JurnalTam/article/view/74/74
Zulkifli, S. (2016b). Decision Support System for Providing Annual Bonuses to Employees Based on Employee Performance Using the Simple Additive Weighting Method (Case Study: Stmik Pringsewu). Journal of TAM (Technology Acceptance Model), 7(0), 67–73.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA).
