THE MODEL OF BRIMOB-POLRES RELATIONSHIP: HUMAN RESOURCES MANAGEMENT PERSPECTIVE
DOI:
https://doi.org/10.31933/dijms.v2i4.796Keywords:
Relation, Service Value, Police ImageAbstract
The low image of the regional police, which is still relatively poorly known as an institution for protecting, protecting and serving the community is indicated by the service value provided by the regional police which is still lacking in handling riots and riots as well as the relative lack of relationship between Brimob-Polres and regional police. The purpose of this research is to describe the Correlation of Brimob-Polres, Service Value, Police Image, and to test the magnitude of the influence of Brimob-Polres Relationship to Service Value and its implications for Regional Police Image. The method used is descriptive survey method and explanatory survey. The type of investigation in this study is causality. The unit of analysis for the Head of Polres in the West Java Regional Police with a sample of 35 Polres Heads. The time horizon in this study is cross sectional and the analysis method used is the frequency distribution and path analysis. Based on the results of research and discussion, it can be found that the correlation between Brimob and Polres of West Java Regional Police is relatively high, the value of police services in the West Java area is relatively high,the image of the regional police is relatively high.Brimob-Polres relationship has an effect on the value of service, the value of police service has an effect on the image of the police, the relationship between Brimob and Polres and the value of service simultaneously affects the image of the police.
References
Ibrahim, Amen. 2008. Theory and Concept of Public Service and Its Implementation. Social Science Computer Review.
Kep/37/X/2008, Skep Kapolri. No.Pol.: 2008. “NoTentang Program Kerja Akselerasi Transformasi Polri Menuju Polri Yang Mandiri, Professional, Dan Dipercaya Masyarakat Title.”
Kincaid, A. D. 2000. “Demilitarization and Security: In El Salvador and Guatemala:Convergences of Success and Crisis.” Journal of Interamerican Studies and World Affairs. https://doi.org/10.2307/166341.
Kotler, Philip. 2000. “Marketing Management , Millenium Edition.” Marketing Management. https://doi.org/10.1016/0024-6301(90)90145-T.
Kwon, Ik Whan G., and Taewon Suh. 2005. “Trust, Commitment and Relationships in Supply Chain Management: A Path Analysis.” Supply Chain Management. https://doi.org/10.1108/13598540510578351.
Maliyah, Siti. 2015. “The Influence of Brand Image, Trust (Trust) and Management Commitment Siti Maliyah Ibnu Khaldun University Email: S_maliyah @ yahoo.Com . "Management and Business Scientific Journal.
Morgan, Robert M., and Shelby D. Hunt. 1994. "The Commitment-Trust Theory of Relationship Marketing." Journal of Marketing. https://doi.org/10.1177/002224299405800302.
Ningtyas, Fitri, and Basuki Rachmad. 2011. "THE INFLUENCE OF TRUST, COMMITMENT, COMMUNICATION, PROBLEM HANDLING AND CUSTOMER SATISFACTION TOWARDS CUSTOMER LOYALTY BANK MUAMALAT IN SURABAYA." Journal of Business and Banking. https://doi.org/10.14414/jbb.v1i1.152.
Normasari, Selvy, Srikandi Kumadji, and Andriani Kusumawati. 2013. "The Effect of Service Quality on Customer Satisfaction, Company Image and Customer Loyalty." Journal of Business Administration (JAB).
Nugroho, Septian Adi, and Eli Purwati. 2017. "THE ROLE OF PRIVATE VOCATIONAL SCHOOL OF THE POLRES PONOROGO IN BUILDING THE POLICE IMAGE OF THE REPUBLIC OF INDONESIA AS A PUBLIC PROTECTOR." Indonesian Journal of Government and Communication Studies.
Peck, Helen, Adrian Payne, Martin Christopher, and Moira Clark. 2013. Relationship Marketing. Relationship Marketing. https://doi.org/10.4324/9780080525150.
Rushananto. 2014. "Public Policy." Public policy.
Siti Hoirun Nisak, Muhyadi. 2018. "The Role of Public Relations in Order to Increase the Positive Image of Police Institutions at Polda DIY." E-Journal Student: Journal of Office Administration Education.
Suharsimi, Arikunto. 2006. "Research Procedure A Practical Approach." Jakarta: Rineka Cipta.
Downloads
Published
How to Cite
Issue
Section
License
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).