THE ROLE OF LEADERSHIP, ORGANIZATIONAL COMMITMENT AND COMPETENCE IN THE ORGANIZATIONAL CULTURE OF THE STATE CIVIL APPARATUS AND ITS IMPLICATIONS FOR THE PERFORMANCE OF PUBLIC SERVICES IN THE TRADE AND INDUSTRY OFFICES OF REGENCIES
DOI:
https://doi.org/10.31933/dijms.v1i3.75Keywords:
Leadership Role, Organizational Commitment, Competence, State Civil Service organizational Culture, Public Service Performance.Abstract
This research was conducted because West Java Province is a province with a large population when compared to other provinces in Java and still has limitations on efforts to improve the performance of public services in the trade and industry service district / city in West Java Province, where the performance of public services is still not good. This was allegedly due to the organizational culture of the state civil apparatus that did not meet the standards. The purpose of this study was to determine and examine the role of leadership, organizational commitment and competence in the organizational culture of the state civil apparatus and its implications for the performance of public services in the trade and industry offices of regencies / cities in West Java Province. This study uses SEM analysis tools with a number of samples, as many as 390 respondents. The sampling technique used is Proportional Stratistified Random Sampling. The results of the analysis obtained a significant influence both partially and simultaneously, from the Role of Leadership, Organizational Commitment and Competence to the organizational Culture of the Civil Service of the State, as well as a significant influence on the Work Culture of the State Civil Apparatus on the Performance of Public Services in the trade and industry services. district / city in West Java Province.
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Wong, C., & Law, K. 2002. Journal The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Journal The Leadership Quarterly, 13, 243-274.
Darwish A. Yousef. 2000. Journal, "Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non western country". Journal of Managerial Psychology, emerald insight Vol. 15 Issue: 1, pp.6-24.
F. William Brown, Michael D. Reilly. 2009. Journal "The Myers?Briggs type indicator and transformational leadership" Journal of Management Development,Vol. 28 Issue: 10, pp.916-932.
Dhammika, K. A. S., Ahmad, Fais Bin, Sam, Thi Lip. 2012. Journal Job Satisfaction, Commitment and Performance: Testing the Goodness of Measures of Three Employee Outcomes. Journal title: South Asian Journal of Management. Volume: 19. Issue: 2.
Adrian Thomas,Walter C. Buboltz,Christopher S. Winkelspecht. 2013. Journal. "Job Characteristics and Personality as Predictors of Job.
Boxall. 2010. Journal Employee experiences of high-performance work systems: An analysis of sectoral, occupational, organisational and employee variables. New Zealand Journal of Employment Relations.
Manusia Berkualitas, Jakarta: Gramedia Pustaka Utama.
Anwar Prabu Mangkunegara. 2011. Manajemen Sumber Daya Manusia. Bandung : Remaja Rosdakarya.
Anwar Sanusi.2011., Metodologi Penelitian Bisnis, Salemba Empat, Jakarta.
Armstrong, Michael (2010), Essential Human Resource Management Practice, Kogan Page, London Philadelphia New Delhi.
Azwar. (2008).Penyusunan Skala Psikologi. Yogyakarta: Pustaka Pelajar.
Bateman Thomas S., Scott A. Snell. 2009. Management The New Competitive Landscape, 6th edition, New York America : McGraw-Hill Irwin
Bennet Silalahi, 2004. Corporate Culture and Performance Appraisal, Jakarta : Al-
Hambra.
Bernardin and Russell, JEA. 2010. Human Resources Management, New York : Mc.
Graw Hill Inc.
Burwash, Peter. 2007. The Key To Great Leadership Rediscovering the Principles of Outstanding Service. Badger CA, USA: Torchlight Publishing, Inc.
Carol Kennedy. 1999. Managing with the Gurus : Panduan Inti 20 Teknik Manajemen. Jakarta: Elex Media Komputindo.
Chowdhury, Subir. 2000. Management 21C. English: Financial Times Prentice Hall.
Cooper, Donald R & Pamela S Schindler. 2006. Business Research Methods 9 th ed. Alih Bahasa Budijanto dkk. Jakarta : Media Global Edukasi.
Davis, Keith dan Newstrom John W. 2004. Perilaku Dalam Organisasi,Terjemahan Sonny Sumarsono, Jakarta: Erlangga.
DeCenzo, David, dan Robbins, Stephen P. 2010. Human Resource Management, Wiley.
Dessler, Gary. 2015. Manajemen Sumber Daya Manusia, Edisi 14. Alih Bahasa
Engkoswara, 2012. Studi Kecenderungan Kehidupan di Indonesia 25 Tahun Era
Pembangunan Nasional Jangka Panjang Kedua dan implikasinya terhadap
Kualitas Manusia dan Pendidikan, Bandung : LPIKIP.
Ferdinand. 2011. Structural Equation Modeling Dalam Penelitian Manajemen, Aplikasi Model-Model Rumit Dalam Penelitian Untuk Tesis Magister dan Disertasi Doktor, Seri Pustaka Kunci, Semarang : Badan Penerbit Universitas Diponegoro.
Gary, Yukl. 2010. Kepemimpinan Dalam Organisasi, Penerjemah: Budi Suprianto, Edisi 5. Jakarta : PT. Indeks
Gareth R.Jones,and Jennifer M. George. 2016. Essentials of Contemporary
Management 7 ed. English : McGraw-Hill Education.
George Jennifer M., Gareth R. Jones (2012), Understanding and Managing
Organizational Behavior, sixth edition, Person Education Inc, USA.
Gibson, et,. al., 2010, Organizations: Behavior, Structure, Processes, 14th Editions. New York : McGRaw - Hill Companies.
Gilley,J.,& Maycunich, A. 2000. Beyond the learning organization: Creating a culture of continuous development through state-of-the-are human resource practices. Cambridge, MA: Perseus.
Griffin, Ricky.W. 2000. Business, 8th Edition. NJ: Prentice Hall.
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Hardiyansyah.2011. Kualitas Pelayanan Publik. Konsep, Dimensi,Indikator dan Implementasinya. Yogyakarta : Gava Media.
Hayat. 2017. Manajemen Pelayanan Publik. Edisi 1. Jakarta : Rajawali Pers
Howard, Ann dan Phil Harkins, Marshall Goldsmith. 2006. The Art & Practice of Leadership Coacking, Jakarta : PT.TransMedium
Husaini Usman. 2013. Manajemen (Teori, Praktik dan Riset Pendidikan),
Jakarta:PT.Bumi Aksara.
Ivancevich John M., Robert Konopaske, Michael T. Matteson. 2007, Perilaku dan Manajemen Organisasi, edisi ketujuh, terjemahan, Erlangga, Jakarta.
Juniarari. 2011. Komitmen Organisasi. Jakarta : Diktat.
Koentjaraningrat. 2001. Kebudayaan, Mentalitas dan Pembangunan.Jakarta : PT. Gramedia.
Kreitner, R. & Kenicki A. 2000. Organizational Behavior 5th edition, Boston : Mc Graw-
Hill.
Lijan Poltak Sinambela,dkk. 2011. Reformasi Pelayanan Publik. Jakarta : Bumi Aksara.
Lussier, Robert N. dan Achua, Christopher F. 2001. Leadership: Theory, Application,
Skill Building. Pennsylvania State University : South Western College Pub.
Luthans, Fred, 2005. Organizational Behavior, 7-ed. New York : Mc. Graw-Hill International.
-------------.2006. Perilaku Organisasi, Edisi 10, Yogyakarta: Penerbit Andi.
Manz, Charles C. & Henry P. Sims, Jr. 2006. Super-Leadership: Leading Others To Lead
Themselves. NewYork: Berkley Books.
Meyer, J.P. and Allen N.J. 2004. Commitment in the Worldplace Theory Reserch and Application. Terjemahan Panggabean, California: Sage Publications.
Sidik Priadana, Dedi Hadian, 2013.,Paradigma Kepemimpinan di Indonesia, Cetakan Kesatu, Logoz Publishing & STIE Pasundan Press, Bandung
Mondy, Wayne.2008.Manajemen Sumber Daya Manusia, Jilid 1 Edisi 10. Jakarta :
Erlangga
Mudrajat Kuncoro. 2003. Metode Riset Untuk Bisnis dan Ekonomi. Jakarta: Erlangga
Mulyasa, 2003. Kompetensi, Konsep, Karakteristik, dan Implementasi, Cetakan ke-3,
Bandung: Rosdakarya.
Mutiara S. Panggabean. 2004. Manajemen Sumber Daya Manusia. Bogor : PT.Ghalia
Indonesia
Narimawati, Umi & Sarwono, Jonathan. 2017.Structural Equation Modeling (SEM)
Berbasis Kovarian dengan Lisrel dan Amos untuk Riset Skripsi, Tesis, dan Disertasi. Jakarta: Salemba Empat.
Ogbonna, Immanuel. And Lloyd C. Harris.2000. Leadership style, organizational Culture
and Performance : Empirical Evidence. The International Journal of Human
Resource Management No.11,pp.766-788.
Osborne, David., dan Peter Plastrik. 2000. The reinventor's fieldbook : tools for transforming your government, San Francisco : Jossey-Bass
Paul Hersey and Kenneth H. Blancahrd, 2003. Management and Organizational Behavior (Englewood Cliffs, NJ: Prentice-Hall).
Yousef, Darwish A. 2000. Organizational Commitment as a Mediator of the Relationship between Islamic Work Ethics and Attitudes toward Organizational Change, Human Relationship Vol 53 (4): 513-537).
Yukl, Gary, 2002.Leadership In Organizations, New Jersey : Prenitice-Hall
Yuyun Wirasasmita. 2007, Uji Kelayakan Model, makalah, Universitas Pasundan.
Undang-Undang Nomor 32 tahun 2004 tentang Pemerintah Daerah.
Undang-Undang Nomor 14 Tahun 2008 tentang Keterbukaan Informasi Publik.
Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik
Undang-Undang Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara (ASN).
Undang-Undang RI No.23 Tahun 2014 tentang Pemerintahan Daerah
Peraturan Pemerintah Nomor 101 Tahun 2000 tentang Diklat Jabatan PNS.
Muhammad Syawalid, Nurdasila Darsono, T. Roli Ilhamsyah Putra .2015. Jurnal Judul Pengaruh Budaya Kerja, Kemampuan dan Komitmen Terhadap Kinerja Pegawai Negeri Sipil dan Dampaknya Pada Kinerja Sekretariat Daerah Kabupaten Aceh Jaya. Jurnal Manajemen Pasca sarjana Universitas Syiah Kuala Volume 4, No.3.
Reza Zarvedi, Rusli Yusuf, Mahdani Ibrahim. 2016. Jurnal Judul Pengaruh Kepemimpinan, Budaya Organisasi dan Kompetensi Terhadap Kinerja Pegawai Serta Implikasinya pada Kinerja Sekretariat Kabupaten Pidie Jaya. Jurnal Perspektif Ekonomi Darussalam Volume 2, Nomor 2.
Herlin Arisanti. 2010. Jurnal Judul Pengaruh Budaya Organisasi, Komitmen Organisasi dan Akuntabilitas Publik Terhadap Kinerja Organisasi Pada Kantor Wilayah Direktorat Jenderal Perbendaharaan Bengkulu. Jurnal Ekonomi dan Bisnis FE Unsyiah Banda Aceh. Volume 9, Nomor 2.
Wong, C., & Law, K. 2002. Journal The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Journal The Leadership Quarterly, 13, 243-274.
Darwish A. Yousef. 2000. Journal, "Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non western country". Journal of Managerial Psychology, emerald insight Vol. 15 Issue: 1, pp.6-24.
F. William Brown, Michael D. Reilly. 2009. Journal "The Myers?Briggs type indicator and transformational leadership" Journal of Management Development,Vol. 28 Issue: 10, pp.916-932.
Dhammika, K. A. S., Ahmad, Fais Bin, Sam, Thi Lip. 2012. Journal Job Satisfaction, Commitment and Performance: Testing the Goodness of Measures of Three Employee Outcomes. Journal title: South Asian Journal of Management. Volume: 19. Issue: 2.
Adrian Thomas,Walter C. Buboltz,Christopher S. Winkelspecht. 2013. Journal. "Job Characteristics and Personality as Predictors of Job.
Boxall. 2010. Journal Employee experiences of high-performance work systems: An analysis of sectoral, occupational, organisational and employee variables. New Zealand Journal of Employment Relations.
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2020-01-02
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Syahrian. (2020). THE ROLE OF LEADERSHIP, ORGANIZATIONAL COMMITMENT AND COMPETENCE IN THE ORGANIZATIONAL CULTURE OF THE STATE CIVIL APPARATUS AND ITS IMPLICATIONS FOR THE PERFORMANCE OF PUBLIC SERVICES IN THE TRADE AND INDUSTRY OFFICES OF REGENCIES. Dinasti International Journal of Management Science, 1(3), 247–264. https://doi.org/10.31933/dijms.v1i3.75
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