The Performance Measurement System of the Kutawaringin Sub-District Government: An Analysis Based on Key Performance Indicators
DOI:
https://doi.org/10.38035/dijms.v6i6.5157Keywords:
Collaborative Governance, Key Performance Indicator, Performance Management, OutcomeAbstract
This study aims to analyze the alignment of the Key Performance Indicators (KPIs) used by Kutawaringin Sub-district with its institutional functions as mandated by regulatory frameworks and outcome-based public sector performance management theory. The main issue addressed is the misalignment between the existing KPIs and the sub-district's coordinative role. A qualitative approach with a framework analysis design was employed, using in-depth interviews, participatory observation, and document review conducted between January and July 2025. The findings reveal that dominant KPIs, such as the Community Satisfaction Index and the number of rapidly developing villages, focus heavily on administrative outputs and fail to capture the sub-district’s cross-sectoral coordination outcomes. Key obstacles include inconsistent indicators, weak inter-agency collaboration, and the absence of technical guidance. As a response, an inter-agency forum proposed the Sub-district Synergy Score as a more relevant indicator aligned with the sub-district’s substantive mandate. Although still in early adoption, this indicator is currently being piloted for medium-term performance assessment. The study emphasizes the need to strengthen collaborative governance and ensure the substantive validity of performance indicators, thereby contributing to the development of outcome-oriented KPI frameworks for non-sectoral public organizations in Indonesia, particularly at the sub-district level.
References
Abimanyu, A., Ardian, K., Febriyanti, G. N., & Angel, V. (2025). Efektivitas Pengukuran Kinerja Instansi Pemerintah Daerah melalui Indikator Kinerja Utama (IKU). Musytari: Jurnal Manajemen, Akuntansi, Dan Ekonomi, 20(5), 41-50. https://doi.org/10.2324/k2p8te52
Ansell, C., & Gash, A. (2008). Collaborative Governance in Theory and Practice. Journal of Public Administration Research and Theory, 18(4), 543-571. https://doi.org/10.1093/jopart/mum032
Arsana, I. P. J. (2022). Teknik praktis penyusunan rencana strategis perangkat daerah konsep dan aplikasi dalam perencanaan pembangunan daerah. Deepublish.
Astuti, R. S., Warsono, H., & Rachim, A. (2020). Collaborative Governance dalam Perpsektif Administrasi Publik. Program Studi Doktor Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro Press.
Bastian, I. (2016). Strategi manajemen sektor publik. Jakarta: Salemba Empat.
Handaningrum, O. (2025). The Influence of Compilation and Evaluation of Key Performance Indicators (IKU) on the Quality of Performance Planning and Its Implications for the Value of Government Agency Performance Accountability (AKIP). Dinasti International Journal of Digital Business Management. https://doi.org/10.38035/dijdbm.v6i3
Heracleous, L., & Werres, K. (2016). On the Road to Disaster: Strategic Misalignments and Corporate Failure. Long Range Planning, 49(4), 491–506. https://doi.org/10.1016/j.lrp.2015.08.006
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2008). Peraturan Menteri Negara Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor PER/20/M.PAN/11/2008 tentang Pedoman Penyusunan Indikator Kinerja Utama.
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2014). Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 53 Tahun 2014 tentang Petunjuk Teknis Perjanjian Kinerja, Pelaporan Kinerja dan Tata Cara Reviu atas Laporan Kinerja Instansi Pemerintah. Berita Negara Republik Indonesia Tahun 2014 Nomor 1842.
Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi. (2021). Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 88 Tahun 2021 tentang Evaluasi Akuntabilitas Kinerja Instansi Pemerintah. Berita Negara Republik Indonesia Tahun 2021 Nomor 1569.
Pemerintah Republik Indonesia. (2014). Undang-Undang Nomor 23 Tahun 2014 tentang Pemerintahan Daerah. Lembaran Negara Republik Indonesia Tahun 2014 Nomor 244.
Pemerintah Republik Indonesia. (2016). Peraturan Pemerintah Nomor 18 Tahun 2016 tentang Perangkat Daerah. Lembaran Negara Republik Indonesia Tahun 2016 Nomor 114.
Pemerintah Republik Indonesia. (2014). Peraturan Presiden Nomor 29 Tahun 2014 tentang Sistem Akuntabilitas Kinerja Instansi Pemerintah. Lembaran Negara Republik Indonesia Tahun 2014 Nomor 80.
Pemerintah Provinsi Jawa Barat. (2018). Peraturan Gubernur Provinsi Jawa Barat Nomor 23 Tahun 2018 tentang Pedoman Penilaian Sinergitas Kinerja Kecamatan untuk Meningkatkan Pelayanan Publik di Daerah Provinsi Jawa Barat. Berita Daerah Provinsi Jawa Barat Tahun 2018 Nomor 23.
Pemerintah Kabupaten Bandung. (2023). Peraturan Bupati Bandung Nomor 76 Tahun 2023 Tentang Pedoman Umum Pelimpahan Sebagian Kewenangan Bupati Kepada Camat untuk Melaksanakan Sebagian Urusan Pemerintahan yang Menjadi Kewenangan Daerah. Berita Daerah Kabupaten Bandung Tahun 2023 Nomor 76.
Pemerintah Kabupaten Bandung. (2025). Peraturan Bupati Bandung Nomor 57 Tahun 2025 Tentang Kedudukan dan Susunan Perangkat Daerah. Berita Daerah Kabupaten Bandung Tahun 2025 Nomor 57.
Irawan, A., Mazni, A., & Suhada, B. (2021). Pengukuran Kinerja Kantor Kecamatan Selagai Lingga Kabupaten Lampung Tengah Dengan Pendekatan Importance Performance Analysis. SIMPLEX: Journal of Economic Management, 2(1).
Ismaryanto, W. S. (2013). Evaluasi Indikator Kinerja Utama pada KPP Pratama Semarang Barat. ABIS: Accounting and Business Information Systems Journal, 1(3). https://doi.org/10.22146/abis.v1i3.59401
Khaeruddin, F., & Aditiya, R. (2020). Evaluasi Implementasi Sistem Pengukuran Kinerja Instansi Pemerintah Daerah. ASSETS: Jurnal Ekonomi, Manajemen dan Akuntansi, 10(2). https://doi.org/10.24252/assets.v10i2.18602
Mahmudi. (2015). Manajemen kinerja sektor publik (3rd ed). UPP STIM YKPN.
Muharsyah, O., & Akbar, R. (2016). Evaluasi Sistem Akuntabilitas Kinerja Satuan Kerja Perangkat Daerah (Studi Pada Kabupaten Muara Enim). ABIS: Accounting and Business Information Systems Journal. https://doi.org/10.22146/abis.v4i2.59330
Noore Alam, S. (2024). Performance management systems in the public sector in Asia. Asian Productivity Organization.
Retnandari, N. D., & Susanto, N. (2020). Indikator kinerja (1 ed., Vol. 1). Gava Media.
Sudaryo, Y., & Kusumawardani, A. (2020). Pengaruh budaya dan komitmen organisasi terhadap kinerja perusahaan berbasis human resources (HR) scorecard di PT Len Industri Subdivre Bandung. Jurnal Indonesia Membangun, 19(1), 46-56.
Vainieri, M., Ferrè, F., & Manetti, S. (2021). An integrated framework to measure the performance of inter-organizational programme on health technology assessment. Sustainability (Switzerland), 13(7). https://doi.org/10.3390/su13073873
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Satryadi Burnama, Mochammad Mukti Ali
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).
