Comparative Study on E-Government Implementation: Lessons from Developed and Developing Countries

Wafiq Azizah Reski Amaliah; Haliah Haliah; Nirwana Nirwana

doi:10.38035/dijms.v6i4.4570

Authors

Wafiq Azizah Reski Amaliah Hasanuddin University, Makassar, Indonesia
Haliah Haliah Hasanuddin University, Makassar, Indonesia
Nirwana Nirwana Hasanuddin University, Makassar, Indonesia

DOI:

https://doi.org/10.38035/dijms.v6i4.4570

Keywords:

E-Government Developed Countries, E-Government Developing Countries, Challenges Success Factors of E-Government, Best Practices of E-Government, E-Government Cross-Country Comparison

Abstract

This study uses a Systematic Literature Review (SLR) approach to compare e-government implementation in developed and developing countries based on 2014-2025 literature. The findigs show that developed countries excel in digital infrastructure maturity, integrated policies, use-centric services, and strong data protection. In contrast, developing countries continue to face various challenges. The success of e-government is not only determined by technology, but also institutions, digital leadership, and public participation. This study recommends the formulation of an inclusive national e-government strategy, strengthening regulations, and public engagement as the key to effective and sustainable public sector digital transformation.

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