Business Law in an Aerospace Perspective in Indonesia
DOI:
https://doi.org/10.38035/dijms.v6i1.3210Keywords:
Business Law, Aerospace Industry`, PassengerAbstract
This scientific article aims to analyze in depth the problems and challenges faced by the aerospace industry in Indonesia from the perspective of business law. This research will use a qualitative approach to deeply understand the legal issues affecting the aerospace industry. This approach allows researchers to explore the experiences, views, and interpretations of various stakeholders. This research method is designed to explore and analyze the legal aspects of business in the aerospace industry in Indonesia. The main focus is on understanding how regulations and laws affect operations and compliance in the industry and how they impact airlines, aircraft operators, and passengers. The results of this study from the researcher's perspective provide an insight and reference where the importance of adaptive business models and flexible regulations in the aviation industry is important. Technological innovations such as electric aircraft and drones offer the potential to improve efficiency and sustainability, but they require the right regulatory support. On the other hand, customer satisfaction remains key to business success, especially through responsiveness to complaints and adjustment to changing expectations due to global events such as COVID-19. Collaboration between all stakeholders is needed to create an environment that supports growth and innovation in the industry.
References
Abdullah, M.-A., Chew, B.-C., & Hamid, S.-R. (2016). Benchmarking key success factors for the future green airline industry. Procedia-Social and Behavioral Sciences, 224, 246–253.
Abeyratne, R., & Abeyratne, R. (2016). Competition Law in Air Transport. Competition and Investment in Air Transport: Legal and Economic Issues, 191–206.
Afaq, A., Gaur, L., Singh, G., & Dhir, A. (2023). COVID-19: Transforming air passengers’ behaviour and reshaping their expectations towards the airline industry. Tourism Recreation Research, 48(5), 800–808.
Ahmed, R. R., Vveinhardt, J., Warraich, U. A., Hasan, S. S. U., & Baloch, A. (2020). Customer satisfaction & loyalty and organizational complaint handling: Economic aspects of business operation of airline industry. Engineering Economics, 31(1), 114–125.
Bielski, P. (2019). Excess or Deficiency of Regulations of the Commercial Activities Law in the Civil Code? Krytyka Prawa.
Borenstein, S., & Rose, N. L. (2014). How airline markets work… or do they? Regulatory reform in the airline industry. In Economic regulation and its reform: What have we learned? (pp. 63–135). University of Chicago Press.
Brochado, A., Rita, P., Oliveira, C., & Oliveira, F. (2019). Airline passengers’ perceptions of service quality: Themes in online reviews. International Journal of Contemporary Hospitality Management, 31(2), 855–873.
Budd, L., & Ison, S. (2020). Supporting the needs of special assistance (including PRM) passengers: An international survey of disabled air passenger rights legislation. Journal of Air Transport Management, 87, 101851.
Castellanos, M. R. (2018). Estándares de seguridad de aviación dispuestos por una importante aerolínea en las operaciones de exportación de carga frente a los requisitos de la norma de Operador Económico Autorizado (OEA).
Cluxton, D. (2014). Report on the European Air Law Association 9th Munich Liability Seminar: Liability, Insurance and Reinsurance, Passenger Rights and Procurement of Legal Services in the Air Transport and Aircraft Fina. Air and Space Law, 39(4/5).
Cook, G. N., & Billig, B. G. (2023). Airline operations and management: a management textbook. Routledge.
Corda, S. (2017). Introduction to aerospace engineering with a flight test perspective. John Wiley & Sons.
Ferreira, F. N. H., Cova, B., Spencer, R., & Proença, J. F. (2016). A dynamics-based approach to solutions typology: A case from the aerospace industry. Industrial Marketing Management, 58, 114–122.
Gnadt, A. R., Speth, R. L., Sabnis, J. S., & Barrett, S. R. H. (2019). Technical and environmental assessment of all-electric 180-passenger commercial aircraft. Progress in Aerospace Sciences, 105, 1–30.
Hendriana, D. D., Widodo, T. S., & Ramli, D. A. S. B. (2018). Analisis Usulan Pengembangan Desain Produk Pesawat Perintis Jenis n-219 dengan Menggunakan Metoda House of Quality di PT. Dirgantara Indonesia.
Herjanto, H., Amin, M., Okumus, F., & Cobanoglu, C. (2022). Airline service: Low-cost-carriers (LCCs) failure and passenger emotional experience. Tourism Review, 77(3), 945–963.
Kaspers, S., Karanikas, N., Roelen, A. L. C., Piric, S., & de Boer, R. J. (2019). How does aviation industry measure safety performance Current practice and limitations. International Journal of Aviation Management.
Kellermann, R., Biehle, T., & Fischer, L. (2020). Drones for parcel and passenger transportation: A literature review. Transportation Research Interdisciplinary Perspectives, 4, 100088.
Khairunnisa, T., Bachtiar, M., & Hasanah, U. (2015). Pelaksanaan tanggung jawab pengangkut udara terhadap kehilangan bagasi tercatat.
Lawrenson, A. J., & Braithwaite, G. R. (2018). Regulation or criminalisation: What determines legal standards of safety culture in commercial aviation? Safety Science, 102, 251–262.
Li, N., Li, Y., Jelonnek, J., Link, G., & Gao, J. (2017). A new process control method for microwave curing of carbon fibre reinforced composites in aerospace applications. Composites Part B: Engineering, 122, 61–70.
Lin, H.-F. (2022). The mediating role of passenger satisfaction on the relationship between service quality and behavioral intentions of low-cost carriers. The TQM Journal, 34(6), 1691–1712.
Magdalina, A., & Bouzaima, M. (2021). An empirical investigation of European airline business models: Classification and hybridisation. Journal of Air Transport Management, 93, 102059.
Majone, G. (2019). The rise of the regulatory state in Europe. In The State in Western Europe (pp. 77–101). Routledge.
Matysek, K., & Wojakowska, M. (2023). Airport Security Management In The Context Of Fire Protection On The Example Of Chopin Airport In Warsaw. Zeszyty Naukowe SGSP.
Monteiro, D. J., Prem, S., Kirby, M., & Mavris, D. N. (2018). REACT: A Rapid Environmental Impact on Airport Community Tradeoff Environment.
Pramono, A. S., Middleton, J. H., & Caponecchia, C. (2020). Civil Aviation Occurrences in Indonesia. Journal of Advanced Transportation.
Rötger, T., Eyers, C., & Fusaro, R. (2023). A Review of the Current Regulatory Framework for Supersonic Civil Aircraft: Noise and Emissions Regulations. Aerospace.
Saranga, H., & Nagpal, R. (2016). Drivers of operational efficiency and its impact on market performance in the Indian Airline industry. Journal of Air Transport Management, 53, 165–176.
Saylindra, S., Islami, N., Warsito, T., Rachman, I., & Ozali, I. (2018). The Understanding of Airlines Overbooking by Some Airlines at the Soekarno Hatta International Airport.
Sikorska, P. E. (2015). The need for legal regulation of global emissions from the aviation industry in the context of emerging aerospace vehicles. International Comparative Jurisprudence, 1(2), 133–142.
Straubinger, A., Michelmann, J., & Biehle, T. (2021). Business model options for passenger urban air mobility. CEAS Aeronautical Journal, 12(2), 361–380.
Stubbs, P. C., Tyson, W. J., & Dalvi, M. Q. (2017). Transport economics. Routledge.
Suryawan, R. F., Sungkono, & Yuniarti, E. (2023). Resolution of Business Disputes in the Aviation Industry: The Role of Law and Arbitration. Journal of Law, Politic and Humanities.
Susanto, P. C., Arini, D. U., Yuntina, L., & Panatap, J. (2024). Konsep Penelitian Kuantitatif?: Populasi , Sampel , dan Analisis Data ( Sebuah Tinjauan Pustaka ). Jurnal Ilmu Manajemen, 3(1), 1–12. https://doi.org/https://doi.org/10.38035/jim.v3i1
Valbrune, M., & De Assis, R. (2019). [eTextbook] Business Law I Essentials.
Vatankhah, S., Zarra-Nezhad, M., & Amirnejad, G. (2019). Tackling the fuzziness of business model concept: A study in the airline industry. Tourism Management, 74, 134–143.
Walker, T. J., Walker, M. G., Thiengtham, D. N., & Pukthuanthong, K. (2014). The role of aviation laws and legal liability in aviation disasters: A financial market perspective. International Review of Law and Economics, 37, 51–65.
Wang, Q., Wu, C., & Sun, Y. (2015). Evaluating corporate social responsibility of airlines using entropy weight and grey relation analysis. Journal of Air Transport Management, 42, 55–62.
Zhang, A., & Zhang, Y. (2021). Is it time for an integrated aviation market in Northeast Asia? An airline performance perspective. Transport Policy, 110, 161–169.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Charity Ega Maharani
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Management Science (DIJMS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Management Science (DIJMS).
