The Importance of Emotional Engagement in Improving the Performance of Amusement Rides Industry Employees in Jakarta
DOI:
https://doi.org/10.31933/dijms.v5i2.2123Keywords:
Compensation, Organizational Culture, Affective Commitment, Employee PerformanceAbstract
This research aims to explore the relationship between compensation, organizational culture, affective commitment, and employee performance in the amusement rides industry headquartered in Jakarta. This research is based on understanding more specifically how these factors are interrelated and have the potential to influence employee performance in the amusement rides industry. The research method uses a quantitative approach using Structural Equation Modeling (SEM) which is processed with the help of SmartPLS software. This research used saturated sampling or census, where 110 respondents from the employee population of the amusement rides industry at the Jakarta head office were sampled. The data collection technique was carried out by distributing questionnaires. The research results show that there is a positive relationship between fair compensation, inclusive organizational culture, and employee affective commitment. The findings also highlight that employee affective commitment acts as a mediator between compensation, organizational culture, and employee performance. The implications of this research provide a deeper understanding regarding the importance of affective commitment in strengthening the relationship between compensation, organizational culture, and employee performance in the entertainment environment. In conclusion, increasing affective commitment may be the key to improving employee performance, which is necessary for companies to achieve business goals and provide the best experience to customers.
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Wambugu, L. W. (2014). Effects of Organizational Culture on Employee Performance (Case Study of Wartsila-Kipevu Ii Power Plant). European Journal of business and management, 6(32).
Ashikali, T., & Groeneveld, S. (2015). Diversity management in public organizations and its effect on employees' affective commitment: The role of transformational leadership and the inclusiveness of the organizational culture. Review of Public Personnel Administration, 35(2), 146-168.
Ashill, N.J., Carruthers, J., & Krisjanous, J. (2006). The effect of management commitment to service quality on frontline employees' affective and performance outcomes: An empirical investigation of the New Zealand public healthcare sector. International Journal of Nonprofit and Voluntary Sector Marketing, 11(4), 271-287.
Babakus, E., Yavas, U., Karatepe, O.M., & Avci, T. (2003). The effect of management commitment to service quality on employees' affective and performance outcomes. Journal of the Academy of Marketing Science, 31(3), 272-286.
Darma, PS, & Supriyanto, AS (2017). The effect of compensation on satisfaction and employee performance. Management and Economics Journal (MEC-J), 1(1).
Ghozali, I., and Latan, H. (2015). Partial Least Square: Concepts, Techniques and Applications Using the SmartPLS 3.0 Program. UNDIP.
Hartati, T. (2020). Analysis of influence of motivation, competence, compensation towards employee performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(2), 1031-1038.
Harwiki, W. (2016). The impact of servant leadership on organizational culture, organizational commitment, organizational citizenship behavior (OCB) and employee performance in women cooperatives. Procedia-Social and Behavioral Sciences, 219, 283-290.
Islam, T., Ahmad, Z., Ahmed, I., Ahmad, A., Saeed, M., & Muhammad, SK (2012). Does compensation and demographic variables influence teachers' commitment and job satisfaction? a study of university of the Punjab, Pakistan. International Journal of Business and Management, 7(4), 35.
Kim, H. K. (2014). Work-life balance and employees' performance: The mediating role of affective commitment. Global business and management research: An international journal, 6(1).
Kee, L.B., bin Ahmad, R., & Abdullah, S.M. (2016). Relationship between financial compensation and organizational commitment among Malaysian bank workers. Asian Business Research, 1(1), 75.
Kreitner, Robert & Kinicki, Angelo. (2010). Organizational Behavior. McGraw-Hill.
Kuswati, Y. (2020). The influence of organizational culture on employee performance. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 3(1), 296-302.
Lau, PYY, McLean, G.N., Hsu, YC, & Lien, BYH (2017). Learning organizations, organizational culture, and affective commitment in Malaysia: A person–organization fit theory. Human Resource Development International, 20(2), 159-179.
Lee, J., Chiang, F.F., Van Esch, E., & Cai, Z. (2018). Why and when organizational culture fosters affective commitment among knowledge workers: the mediating role of perceived psychological contract fulfillment and moderating role of organizational tenure. The International Journal of Human Resource Management, 29(6), 1178-1207.
Lee, K., & Cho, W. (2018). The relationship between transformational leadership of immediate superiors, organizational culture, and affective commitment in fitness club employees. Sport Mont, 16(1), 15-19.
McShane, Stevan L & Glinow, Von. (2010). Organizational Behavior. McGraw-Hill.
Mercurio, Z. A. (2015). Affective commitment as a core essence of organizational commitment: An integrative literature review. Human resource development review, 14(4), 389-414.
Mustafa, G., Ilyas, M., & Rehman, A. (2016). Do the Employees' Job Satisfaction interfere with Organizational Culture and Affective Commitment Relationship: Test of Bootstrap Mediation. J. Appl. Environ. Biol. Sci, 6(5), 125-133.
Nasution, F.N., Mariatin, E., & Zahreni, S. (2018). The influence of career development and organizational culture on employee performance. International Journal of Scientific Research and Management, 6(01), 57-65.
Nawab, S., & Bhatti, K. K. (2011). Influence of employee compensation on organizational commitment and job satisfaction: A case study of educational sector of Pakistan. International Journal of Business and Social Science, 2(8).
Paik, Y., Parboteeah, K. P., & Shim, W. (2007). The relationship between perceived compensation, organizational commitment and job satisfaction: the case of Mexican workers in the Korean Maquiladoras. The International Journal of Human Resource Management, 18(10), 1768-1781.
Pangastuti, PAD, Sukirno, S., & Efendi, R. (2020). The Effect of Work Motivation and Compensation on Employee Performance. International Journal of Multicultural and Multireligious Understanding, 7(3), 292-299.
Reddy, V. S. (2020). Impact of compensation on employee performance. IOSR Journal of Humanities And Social Science, 25(9), 17-22.
Riadi, Edi. (2016). Research Statistics. Andi Offset.
Sharma, J., & Dhar, R.L. (2016). Factors influencing job performance of nursing staff: mediating role of affective commitment. Personnel Review, 45(1), 161-182.
Suliyanto. (2018). Business Research Methods. Andi Offset.
Syahreza, DS, Lumbanraja, P., Dalimunthe, RF, & Absah, Y. (2017). Compensation, employee performance, and mediating role of retention: A study of differential semantic scales.
Wambugu, L. W. (2014). Effects of Organizational Culture on Employee Performance (Case Study of Wartsila-Kipevu Ii Power Plant). European Journal of business and management, 6(32).
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Published
2023-11-27
How to Cite
Hamidah, A. ., & Edy Handoyo , S. . (2023). The Importance of Emotional Engagement in Improving the Performance of Amusement Rides Industry Employees in Jakarta. Dinasti International Journal of Management Science, 5(2), 187–197. https://doi.org/10.31933/dijms.v5i2.2123
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