THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE WITH ERP IMPLEMENTATION AS MEDIATOR
DOI:
https://doi.org/10.31933/dijms.v1i4.182Keywords:
Knowledge Management, Oragnizational Performance, Enterprise Resource PlanningAbstract
This study examines whether knowledge sharing has influence on organizational performance, where Enterprise Resource Planning (ERP) is used as a mediator connecting these two variables. ERP system is unique because it requires users who have more knowledge and have special skills, in contrast to usual users who usually do their job manually. In corporation world, an integrated system like ERP should be well-socialized at maximum rate to reach performance effectiveness and efficiency that will surely result in organizational productivity. Nonetheless, in many organizational cases there are still numerous employees who decline to share knowledge in regeneration process due to their fears of being replaced by younger ones and this keeps the knowledge sharing process on hold. With total of 500 employees in a textile company in Bandung County, the writer takes 250 samples as the population representation. Data analysis is undergone through Structure Equating Model (SEM) with assistance of SPSS application, the writer can see the relationship of knowledge sharing and its influence on organizational performance.
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Grassberger, R. G. (2004). The practice of kowledge management and its impact on new Mexico small and mid-sized organization. Unpublished thesis. The University of New Mexico.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). NJ: Pearson Education International.
Haksever, C. (1996). Total quality management in the small business environment. Business Horizons, 39(2), 33–40.
Aulawi, Hilmi et al.,. (2009). Hubungan Knowledge Sharing Behavior dan Individual Innovation Capability 11 (2): 174-187.
Chen, Chung-Jen et al.,. (2010). Knowledge management and innovativeness. The role of organizational climate and structure 31 (8): 848-870.
Daghfous, A. (2003). How to make knowledge management a firm's core capability? Journal of Knowledge Management Practice, 4.
Davenport, T., & Klahr, P. (1998). Managing customer support knowledge. California Management Review, 40(3), 195–208.
Davenport, T., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. MA: Harvard Business School Press.
DeCarolis, D. M., & Deeds, D. L. (1999). The impact of stocks and flows of organizational knowledge on firm performance: An empirical investigation of the biotechnology industry. Strategic Management Journal, 20(10), 953–968.
Deshpande, R., Jarley, U., & Webster, F. (1993). Corporate culture, customer orientation and innovativeness in Japanese firms: A quadrad analysis. Journal of Marketing, 57, 23–37.
Desouza, K. C., & Awazu, Y. (2006). Knowledge management at SMEs: Five peculiarities. Journal of Knowledge Management, 10(1), 32–43.
Drew, S. (1997). From knowledge to action: The impact of benchmarking on organizational performance. Long Range Planning, 30(3), 427–441.
Dyer, J. H., & Singh, H. (1998). The relational view: Cooperative strategy and sources of interorganizational competitive advantage. Academy of Management Review, 23(4), 660–679.
Gera, and Gu. 2004. The Effect of Organizational Innovation and Knowledge implementingon Firm Performance. International Productivity Monitor No. 9. Canada.
Girniene, Ingrida. 2012. Knowledge Management Influence on Innovation: Theoretical Analysis of
Organizational Factors. Copyright proceedings of the European Conference on Knowledge
Management: Academic Conferences & Publishing International Ltd. Vilnius: Vilnius
University. Lithuania.
Inkinen, and Kianto. 2015. Knowledge Management Practices and Firm Performance: Empirical
Findings From Finland. Lappeenranta: Lappeenranta University of Technology. Finland.
Jafari, Akhayan and Mortazaei. 2009. A Review On Knowledge Management Discipline: Empirical
Kenfac, Nekoumanesh, and Yang. 2013. Process Innovation: Impacts on Organization’s Performance( A Qualitative Study of Four Swedish Municipalities). Linnaeus University School of Business and Economics. Swedish.
Nonaka & Konno. 1998. The Concept of “BA”: Building A Foundation For Knowledge Creator.
Ghozali, Imam. (2012). Aplikasi Analisis Multivariative dengan Program IBM SPSS 20. Semarang: Undip.
Ghozali,Imam. (2008). Structural Equation Modeling Metode Alternatif dengan Partial Least Square (PLS). Edisi Kedua. Semarang: Badan Penerbit Universitas Diponegoro.
Gomes, F, C. (2003). Manajemen Sumber Daya Manusia. Yogyakarta
Mahmudi. (2010). Manajemen Kinerja Sektor Publik. Edisi Kedua. Yogyakarta: UPP STIM YKPN.
Marques, D. V. et al.,. (2008). Knowledge sharing networks and performance. Comportamento Organizacional E Gestao 14 (2): 162-192.
Matzler, Kurt et al.,. (2008). Personality Traits and Knowledge Sharing. Journal Of EconomicPsychology 29 (3): 301-313.
Nawawi, Hadari. (2006). Evaluasi dan Manajemen Kinerja di Lingkungan Perusahaan dan industri. Yogyakarta: Gadjah Mada University Press.
Setiarso, Bambang. (2006). Manajemen pengetahuan (knowledge management) dan proses penciptaan pengetahuan. (Online), Ilmu komputer.org.
Setiarso, Bambang. (2007). Penerapan Knowledge Management di Organisasi. Ilmu komputer.
Sun, Hongyi dan Pei-Lee Teh. (2011). Knowledge sharing, job attitudes and organizational citizenship behaviour. Industrial Management & Data Systems 112 (1): 64-82.
Edvinsson, L., & Malone, M. S. (1997). Intellectual capital — realizing your company's true value by finding its hidden roots. NY: Harper Business.
Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10(4), 803–813.
Friedman, R. A., & Krackhardt, D. (1997). Social capital and career mobility: A structural theory of lower returns to education for Asian employees. Journal of Applied Behavioral Science, 33(3), 316–334.
Garvin, D. A. (1993). Building a learning organization. Harvard Business Review, 71(4)
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214.
Grant, R. M. (1996a). Prospering in dynamically competitive environments: Organizational capability as knowledge integration. Organization Science, 7(4), 375–387.
———. (1996b). Towards a knowledge-based theory of the firm. Strategic Management Journal, 17, 109–122.
Grassberger, R. G. (2004). The practice of kowledge management and its impact on new Mexico small and mid-sized organization. Unpublished thesis. The University of New Mexico.
Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). NJ: Pearson Education International.
Haksever, C. (1996). Total quality management in the small business environment. Business Horizons, 39(2), 33–40.
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Published
2020-03-02
How to Cite
Muhammad Ramdani, D., & Hady Siti Hadijah. (2020). THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE WITH ERP IMPLEMENTATION AS MEDIATOR. Dinasti International Journal of Management Science, 1(4), 455–462. https://doi.org/10.31933/dijms.v1i4.182
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