Implementation of Organizational Citizenship Behavior (OCB) and Emotional Exhaustion: Analysis of Leadership and Self Efficacy in Private Employees in the City of Padang
DOI:
https://doi.org/10.31933/dijms.v4i4.1761Keywords:
Organizational Citizenship Behaviour (OCB), Emotional Fatigue, Leadership, Self EfficacyAbstract
This study aims to analyze the role of emotional exhaustion on Organizational Citizenship Behaviour (OCB) with leadership and self efficacy as independent variables. The population in this study was private employees in the city of Padang. To determine the sample, the use of Maximum Likelihood estimate is used which requires a total sample of 100-200 samples, the researcher will take a sample of 100-200 private employees in the city of Padang. The analysis method used is Analysis on SEM-PLS. The results of this study show that there is a significant influence of each variable of Leadership and self Efficacy on Emotional Fatigue, a significant influence of Leadership and self Efficacy on Organizational Citizenship Behaviour (OCB). This research model uses 4 variables and applies the concept of intervening. Where in this study analyzed with SEM-PLS. This research proves that leadership and self efficacy affect Organizational Citizenship Behaviour (OCB) with emotional fatigue as an intervening variable.
References
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Whitman, D. S., Caleo, S., Carpenter, N. C., Horner, M. T., & Bernerth, J. B. (2012). Fairness at the Collective Level: A Meta-Analytic Examination of the Consequences and Boundary Conditions of Organizational Justice Climate. Journal of Applied Psychology, 97(4), 776–791. https://doi.org/10.1037/a0028021
Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251–257. https://doi.org/10.37985/jer.v1i3.29
Anggarekso Alfadjri, Salsabila, C., Mulya, D. P. R., & Saputra, N. (2021). Organizational Citizenship Behavior pada Pegawai di DKI Jakarta: Pengaruh Learning Agility, Leadership, dan Digital Readiness. Studi Ilmu Manajemen Dan Organisasi, 2(2), 151–165. https://doi.org/10.35912/simo.v2i2.833
Ariyani, N., & Hidayati, S. (2018). Influence of Emotional exhaustion and Leadership On Innovative Behavior. Etikonomi, 17(2), 275–284. https://doi.org/10.15408/etk.v17i2.7427
Asbari, M., Santoso, P. B., & Purwanto, A. (2019). Pengaruh Kepemimpinan dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif pada Industri 4.0. Jim UPB, 8(1), 7–15. https://doi.org/ttps://doi.org/10.33884/jimupb.v8i1.1562
Charli, C. O. (2021). Pengaruh Human Relation, Lingkungan Kerja, Budaya Organisasi Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Variabel Intervening Pada Dinas Pendidikan Provinsi Sumatera Barat. Jurnal Ekobistek, 9(1), 53–62. https://doi.org/10.35134/ekobistek.v9i1.62
Chayati, V. S., & Sari, K. D. C. (2019). Pengaruh Leadership terhadap Perilaku Kerja Inovatif dengan Berbagi Pengetahuan sebagai Pemediasi. J-LEE-Journal of Law, English, and Economics, 1(1), 1–10.
Cherry, K. (2022). What Is Emotional exhaustion?? Transformational leaders can inspire and empower History of Emotional exhaustion Components of Emotional exhaustion Traits of Transformational Leaders. 1–6.
Dewi, L. F. A. A., Yuniasanti, R., & Prahara, S. A. (2018). Hubungan Persepsi Terhadap Lingkungan Kerja Dengan Perilaku Inovatif Karyawan Bagian Penjualan. Insight: Jurnal Ilmiah Psikologi, 19(1), 13. https://doi.org/10.26486/psikologi.v19i1.597
Dewi, N., & Utama, I. (2016). Pengaruh Pengembangan Karir Terhadap Kinerja Karyawan Melalui Mediasi Motivasi Kerja Pada Karya Mas Art Gallery. E-Jurnal Manajemen Universitas Udayana, 5(9), 5494–5523.
Diana, L. N., & Sudarma, K. (2020). The effect of emotional intelligence and emotional exhaustion on Organizational Citizenship Behavior with psychological empowerment as a variable mediation. Manajement Analysis Journel, 1–12. https://doi.org/10.17509/jpm.v7i2.45096
Dwijayanti, M. N., & Dewi, A. . S. K. (2015). KEPUASAN KERJA KARYAWAN PADA PERUSAHAAN DAERAH AIR Fakultas Ekonomi dan Bisnis Universitas Udayana , Bali , Indonesia Sumber daya manusia merupakan salah satu penentu keberhasilan perusahaan karena peran sumber daya manusia sebagai aset berhargaadalah mer. E-Jurnal Manajemen Unud, 4(12), 4274–4301.
Fridawati, Y. D., & Nugrohoseno, D. (2021). Pengaruh Employee Engagement terhadap Organizational Trust melalui Psychological Well-Being dan Emotional exhaustion. Jurnal Ilmu Manajemen, 9(3), 1241–1255. https://doi.org/10.26740/jim.v9n3.p1241-1255
Insyra, T. R. (2022). Pengaruh Emotional exhaustion Terhadap Job Performance Dengan Leadership Sebagai Variabel Mediasi. Jurnal Ilmu Manajemen, 10, 510–522.
Juhro, S. M. (2022). EMOTIONAL EXHAUSTION. https://www.bi.go.id/id/bi-institute/publikasi/Pages/Transformational-Leadership-Konsep-Pendekatan-dan-Implikasi-pada-Pembangunan-II.aspx
Kurniawan, D. T., Chaqiqi, M. M., Maria, L. E., Sanusi, A., & Alam, R. S. (2021). Pengaruh Organizational Justice Dan Entrepreneurial Leadership Terhadap Organizational Citizenship Behavior Pada Pegawai Pemerintah. 18(Ii), 127–140. https://doi.org/10.26487/jbmi.v18i2.18147
Kurniawan, R. A., & Ranihusna, D. (2019). Effect of Mediation Leadership to Leader Member Exchange and Job Insecurity on Organizational Citizenship Behavior. Management Analysis Journal, 8(4), 414–424.
Mujiasih, E. (2015). HUBUNGAN ANTARA PERSEPSI DUKUNGAN ORGANISASI (PERCEIVED ORGANIZATIONAL SUPPORT) DENGAN KETERIKATAN KARYAWAN (EMPLOYEE ENGAGEMENT) Endah Mujiasih. Jurnal Psikologi Undip, 14(1), 40–51.
NARDO, R., EVANITA, S., & SYAHRIZAL, S. (2018). Pengaruh Kepemimpinan Transformasional, Dan Lingkungan Kerja Non Fisik Terhadap Perilaku Inovatif. JEBI (Jurnal Ekonomi Dan Bisnis Islam), 3(2), 209. https://doi.org/10.15548/jebi.v3i2.179
Nurdin, F., Ihsan, M., Rahmawati, I., & Lestari, H. (2020). Pengaruh Kepemimpinan Transformasional dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif Guru Di SMA Swasta Se-Kecamatan Pamijahan Bogor. Indonesian Journal of Science, 1(2), 99–105. http://journal.pusatsains.com/index.php/jsi
Pawirosumarto, S., Sarjana, P. K., & Gunawan, R. (2017). The effect of Self Efficacy, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
Ratnaningtyas, H., Handaru, A. W., & Eryanto, H. (2021). Emotional exhaustion and Work Motivation on Work Productivity Mediated by Leadership: An Introductory Analysis. The International Journal of Social Sciences World, 3(1), 25–32. https://www.growingscholar.org/journal/index.php/TIJOSSW/article/view/129
Renstra. (2019). Rencana Strategis (Renstra) Dinas Pariwisata dan Kebudayaan Kota Padang 2019-2024. 101. http://dx.doi.org/10.1016/j.encep.2012.03.001
Ritala, P., Olander, H., Michailova, S., & Husted, K. (2015). Knowledge sharing, knowledge leaking and relative innovation performance: An empirical study. Technovation, 35, 22–31. https://doi.org/10.1016/j.technovation.2014.07.011
Rukiyah, A. Y., Sari, D. Y., & Humaeroh, D. (2021). Jurnal Ilmiah Kesehatan. Jurnal Ilmiah Kesehatan, 1(2), 15–20.
Sanjaya, R. (2016). Kepemimpinan Transformasional Yang Paling Baik?? ( Sebuah Kajian Pustaka ). Prosiding Seminar Nasional, November, 1–15.
Santosa, T. E. C. (2012). Memahami dan mendorong terciptanya. Jurnal Manajemen, 11(2), 207–216.
Saputra, N., Sasmoko, & Abdinagoro, S. B. (2018). The holistic Leadership: A study In indonesia oil palm industry. International Journal of Engineering and Technology(UAE), 7(4), 1–7. https://doi.org/10.14419/ijet.v7i4.9.20607
Shaikh, M. (2022). Emotional exhaustion and Organizational Citizenship Behavior: Testing the Mediation Role of Knowledge Sharing and Work Passion. Jurnal Dinamika Manajemen, 13(1), 146–160. http://jdm.unnes.ac.id
Simon, S. S. (2016). The Essentials of Employee Engagement in Organizations. Journal of Contemporary Research in Management, 6(1), 63–72. http://search.proquest.com/docview/920826469?accountid=14620
Sofiati, E. (2021). Pengaruh Reward Dan Punishment Terhadap Kinerja Pegawai. Ekono Insentif, 15(1), 34–46. https://doi.org/10.36787/jei.v15i1.502
Sudibjo, N., & Prameswari, R. K. (2021). The effects of knowledge sharing and person–organization fit on the relationship between emotional exhaustion on Organizational Citizenship Behavior. Heliyon, 7(6), e07334. https://doi.org/10.1016/j.heliyon.2021.e07334
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Sugiyono, P. D. (2016). metode penelitian kuantitatif, kualitatif,dan R&D. In Alfabeta, cv.
Suharno Pawirosumarto, Purwanto Katijan Sarjana, R. G. (2017). The effect of Self Efficacy, leadership style, and organizational culture towards job satisfaction and its implication towards employee performance in Parador hotels and resorts, Indonesia. International Journal of Law and Management, 59(6), 1337–1358. https://doi.org/10.1108/IJLMA-10-2016-0085
Trisnawati, A. A., Sianto, K., Seansyah, L. A., & Saputra, N. (2021). Holistic Leadership pada Tenaga Kesehatan di Kota Jakarta Barat: Pengaruh Digital Quotient, Authentic Leadership, dan Perceived Organizational Support selama Covid-19. Jurnal Akuntansi, Keuangan, Dan Manajemen, 2(4), 255–278. https://doi.org/10.35912/jakman.v2i4.425
Vorina, A., Simoni?, M., & Vlasova, M. (2017). An Analysis of the Relationship Between Job Satisfaction and Employee Engagement. Economic Themes, 55(2), 243–262. https://doi.org/10.1515/ethemes-2017-0014
Whitman, D. S., Caleo, S., Carpenter, N. C., Horner, M. T., & Bernerth, J. B. (2012). Fairness at the Collective Level: A Meta-Analytic Examination of the Consequences and Boundary Conditions of Organizational Justice Climate. Journal of Applied Psychology, 97(4), 776–791. https://doi.org/10.1037/a0028021
Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251–257. https://doi.org/10.37985/jer.v1i3.29
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2023-03-25
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Menhard, M., Chintya Ones Charli, Rahmadani Hidayat, Ariyanto Masnum, & Budi Hartoyo. (2023). Implementation of Organizational Citizenship Behavior (OCB) and Emotional Exhaustion: Analysis of Leadership and Self Efficacy in Private Employees in the City of Padang. Dinasti International Journal of Management Science, 4(4), 724–736. https://doi.org/10.31933/dijms.v4i4.1761
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