Adaptive Leadership Model of MSME Owners in Lampung in Facing Crises and Digital Disruption: Dynamic Capability and Resilient Leadership Approach

Authors

  • Agustuti Handayani Agustuti Bandar Lampung University, Indonesia
  • M. Ardiansyah Bandar Lampung University, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v8i1.6886

Keywords:

Adaptive Leadership, MSMEs, Dynamic Capability, Resilient Leadership, Digital Transformation, Lampung

Abstract

This study develops a contextual adaptive leadership model for MSME owners in Lampung navigating crises and digital disruption through dynamic capability and resilient leadership perspectives. Rapid technological change, shifting consumer behavior, cost pressure, and intensified platform competition require owner-managers to sense change, reconfigure scarce resources, and sustain employee commitment. A qualitative multiple-case design was applied to 18 MSME owners in Bandar Lampung, Metro City, Central Lampung, and Pringsewu, representing culinary, retail trade, fashion, agribusiness, and service sectors. Data were collected through semi-structured interviews, direct observation, and documentation from August 2024 to January 2025 and analyzed using thematic analysis and cross-case comparison. The findings identify five integrated dimensions: environmental sensing, strategic agility, resilience orientation, collaborative empowerment, and digital transformation readiness. Environmental sensing enables early recognition of market and supply risks; strategic agility supports rapid adjustments in products, prices, suppliers, and sales channels; resilience orientation maintains emotional stability and cash discipline; collaborative empowerment mobilizes employee knowledge; and digital readiness converts platform adoption into market access and operating flexibility. Together, these dimensions constitute an owner-driven capability that strengthens business resilience and competitiveness. The study extends Dynamic Capability Theory by showing how sensing, seizing, and reconfiguring are enacted through owner leadership, while resilient leadership explains persistence and collective recovery under pressure. For Lampung, the model supports targeted programs combining crisis decision-making, employee empowerment, digital analytics, and sector-based mentoring rather than financing assistance alone.

References

Badan Pusat Statistik Provinsi Lampung. (2025). Lampung in figures 2025. Bandar Lampung: BPS Provinsi Lampung.

Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. Sage Publications.

Creswell, J. W. (2021). Research design: Qualitative, quantitative, and mixed methods approaches (6th ed.). Sage Publications.

Heifetz, R., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.

International Labour Organization. (2024). Small business resilience and employment recovery in developing economies. Geneva: ILO.

Kementerian Koperasi dan Usaha Kecil dan Menengah Republik Indonesia. (2024). Laporan perkembangan UMKM Indonesia 2024. Jakarta: Kemenkop UKM RI.

Kotter, J. P. (2018). Accelerate: Building strategic agility for a faster-moving world. Harvard Business Review Press.

Northouse, P. G. (2022). Leadership: Theory and practice (9th ed.). Sage Publications.

OECD. (2024). OECD SME and entrepreneurship outlook 2024. Paris: Organisation for Economic Co-operation and Development.

Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2021). Common method biases in behavioral research: A critical review. Journal of Applied Psychology, 106(5), 741–760.

Tambunan, T. T. H. (2023). MSMEs in Indonesia: Development, constraints, and competitiveness. Jakarta: LP3ES.

Teece, D. J. (2018). Business models and dynamic capabilities. Long Range Planning, 51(1), 40–49.

World Bank. (2024). Indonesia economic prospects: Strengthening SME competitiveness in the digital era. Washington, DC: World Bank.

Yin, R. K. (2018). Case study research and applications: Design and methods (6th ed.). Sage Publications.

Yukl, G. (2020). Leadership in organizations (9th ed.). Pearson Education.

Downloads

Published

2026-11-09

How to Cite

Agustuti, A. H., & Ardiansyah, M. (2026). Adaptive Leadership Model of MSME Owners in Lampung in Facing Crises and Digital Disruption: Dynamic Capability and Resilient Leadership Approach. Dinasti International Journal of Education Management and Social Science, 8(1), 831–841. https://doi.org/10.38035/dijemss.v8i1.6886

Issue

Vol. 8 No. 1 (2026): Dinasti International Journal of Education Management and Social Science (October - November 2026)

Section

Articles

License

Copyright (c) 2026 Agustuti Handayani Agustuti, M. Ardiansyah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).