The Influence of Leadership Style, Employee Engagement, and Work Environment on Employee Service Performance
DOI:
https://doi.org/10.38035/dijemss.v8i1.6757Keywords:
Employee Engagement, Employee Service Performance, Leadership Style, Systematic Literature Review, Work EnvironmentAbstract
This study was conducted to examine in depth the influence of leadership style, employee engagement, and work environment conditions on employee service performance using a Systematic Literature Review (SLR) approach. The data were obtained from scientific articles that were systematically selected through the PRISMA procedure. The findings indicate that leadership style plays a significant role in improving performance by enhancing motivation and providing clear work direction. In addition, employee engagement serves as a key factor in strengthening performance through increased dedication and responsibility in work. Meanwhile, the work environment functions as a supporting factor that affects employee comfort and productivity. Overall, these three variables demonstrate a stronger and more significant influence on employee service performance when considered simultaneously rather than individually.
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