An Analysis of the Influence of Workload, Compensation, and Work Environment on the Job Satisfaction of Health Workers at Hermina Hospital, Cilegon

Authors

  • Alden Jiraldi Akemah Prodi MARS Universitas Pelita Harapan, Indonesia
  • Jihan Fasya Alifia Prodi MARS Universitas Pelita Harapan, Indonesia
  • Muhammad Raihan Ginanjar Prodi MARS Universitas Pelita Harapan, Indonesia
  • Syafira Nihla Namira Prodi MARS Universitas Pelita Harapan, Indonesia
  • Innocentius Bernarto Department of Hospital Administration, Universitas Pelita Harapan Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v7i3.6008

Keywords:

Workload, Work Environment, Job Satisfaction, Healthcare Workers, Organizational Support

Abstract

Job satisfaction is a crucial factor in maintaining workforce performance and sustainability. Various changes in compensation systems, work environment conditions, and workload require a more in-depth analysis of the influence of these three aspects on job satisfaction. This study was conducted to identify the key determinants of job satisfaction as a basis for strengthening human resource management policies. The study aims to analyse the influence of workload, compensation, and the work environment on job satisfaction among healthcare workers. The study used SEMPLS with 200 respondents. The results of the study indicated that Compensation, Work Environment, and Workload had a positive and significant effect on Job Satisfaction. Among these variables, compensation emerges as the strongest predictor, followed by the work environment, whereas workload shows a smaller yet still significant effect. The study model also shows that these three variables are able to explain most of the variation in Job Satisfaction, with good validity, reliability, and predictive relevance. These findings confirm that employee job satisfaction is strongly influenced by fair compensation systems, supportive work environments, and well-regulated workload management.

References

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Published

2026-02-11

How to Cite

Akemah, A. J., Alifia, J. F., Ginanjar, M. R., Namira, S. N., & Bernarto, I. (2026). An Analysis of the Influence of Workload, Compensation, and Work Environment on the Job Satisfaction of Health Workers at Hermina Hospital, Cilegon. Dinasti International Journal of Education Management and Social Science, 7(3), 2765–2775. https://doi.org/10.38035/dijemss.v7i3.6008

Issue

Vol. 7 No. 3 (2025): Dinasti International Journal of Education Management and Social Science (February - March 2026)

Section

Articles

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Copyright (c) 2026 Alden Jiraldi Akemah, Jihan Fasya Alifia, Muhammad Raihan Ginanjar, Syafira Nihla Namira, Innocentius Bernarto

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