The Contribution of Information, Communication, and Technology (ICT) in Supply Chain Performance at Kebun Bangelan

Authors

  • Fadiah Retno Imara IPB University, Bogor, Indonesia
  • Yani Nurhadryani IPB University, Bogor, Indonesia
  • Bagus Sartono IPB University, Bogor, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v7i2.5847

Keywords:

Information Communication and Technology, Quality of Information Sharing, Supply Chain Collaboration, Supply Chain Performance.

Abstract

Indonesia is the fourth largest coffee producer after Brazil, Vietnam, and Colombia, with an average coffee production value in Indonesia in 2022 reaching around 789.97 thousand tons per year. In 2014-2023, the largest type of coffee production was robusta coffee at 72.71% or 517.41 thousand tons. Kebun Bangelan, which produces coffee beans. This study aims to analyze the contribution of ICT, quality information sharing, supply chain collaboration, and supply chain performance. A mixed-methods approach was used in this research to determine the contribution of ICT by distributing questionnaires and depth-interviews with Kebun Bangelan employees. The coffee bean supply chain begins with planting raw materials, and production using machine technology. ICT used by Kebun Bangelan includes computers and supply chain data processing through applications, namely System Application and Product in Data Processing (SAP), spreadsheet, and Microsoft Office. The contribution of ICT shows a strong correlation with information sharing quality, a good correlation with supply chain collaboration, and a good correlation with supply chain performance.

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Published

2026-01-06

How to Cite

Imara, F. R., Nurhadryani, Y., & Sartono, B. (2026). The Contribution of Information, Communication, and Technology (ICT) in Supply Chain Performance at Kebun Bangelan. Dinasti International Journal of Education Management and Social Science, 7(2), 2345–2356. https://doi.org/10.38035/dijemss.v7i2.5847

Issue

Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (December 2025 - January 2026)

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Articles

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Copyright (c) 2026 Fadiah Retno Imara, Yani Nurhadryani, Bagus Sartono

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