The Effect of Workload, Job Satisfaction and Training on Employee Work Productivity at PT PLN Nusa Daya Ul Ketapang

Authors

  • Putu Marenda Dina Ashita Putri Ganesha University of Education
  • Kadek Rai Suwena Ganesha University of Education

DOI:

https://doi.org/10.38035/dijemss.v7i2.5840

Keywords:

Workload, Job Satisfaction, Training, Work Productivity

Abstract

This study was designed to investigate the influence of workload, job satisfaction, and training on employee productivity at PT PLN Nusa Daya UL Ketapang. The research employed a quantitative approach, with the employees of PT PLN Nusa Daya UL Ketapang serving as the population. From a total of 395 employees, 100 respondents were selected as the sample using a non-probability sampling method with purposive sampling. This technique was chosen to ensure that only employees who met certain predetermined criteria, such as having recorded productivity data, were included in the analysis. Data collection was carried out through a survey method by distributing structured questionnaires to the respondents. Before conducting the analysis, the research instrument underwent several tests to ensure its accuracy and reliability, including validity, reliability, linearity, and multicollinearity tests. These tests confirmed that the instrument was consistent and capable of measuring the research variables appropriately. The data obtained were analyzed using multiple linear regression analysis, supported by the t-test, F-test, and coefficient of determination (R²). These statistical methods enabled the researcher to determine both the partial and simultaneous effects of workload, job satisfaction, and training on employee productivity. The results revealed that workload has a negative and significant effect on employee productivity, meaning that excessive workload tends to reduce performance. Meanwhile, job satisfaction and training both showed positive and significant effects, indicating that employees with higher job satisfaction and adequate training tend to achieve better productivity. In conclusion, the study emphasizes the importance of managing workload effectively while simultaneously improving job satisfaction and providing training opportunities to enhance employee productivity at PT PLN Nusa Daya UL Ketapang

References

Afandi, P. (2021). Manajemen Sumber Daya Manusia: Teori, Konsep dan Indikator (Cetakan ke). Zanafa Publishing.

Al-Suwaidi, K., Alsyouf, I., Tahboub, Z., Alsaad, A., & Alsyouf, A. (2025). Factors Impacting Employee Productivity in The UAE Public Sector Embracing The Fourth Industrial Revolution. Social Sciences and Humanities Open, 12(June), 1–14. https://doi.org/10.1016/j.ssaho.2025.101706

Cao, T. H. V., Chai, D. S., Nguyen, L. P., Nguyen, H. T. H., Han, C. S. hyun, & Park, S. (2024). Learning Organization and Employee Performance: The Mediating Role of Job Satisfaction in The Vietnamese Context. Learning Organization, 32(7), 53–73. https://doi.org/10.1108/TLO-09-2023-0177

Dagnew Gebrehiwot, G., & Elantheraiyan, P. (2023). A Study on The Effect of Training on Employee Performance in The Case of Mekelle City, Tigray, Ethiopia. Social Sciences and Humanities Open, 8(1), 100567. https://doi.org/10.1016/j.ssaho.2023.100567

Dewi, P. E. S., & Rahmawati, P. I. (2021). Pengaruh Pelatihan dan Pengembangan Karier Terhadap Kinerja Karyawan Munduk Moding Plantation Nature Resort and Spa. Prospek: Jurnal Manajemen Dan Bisnis, 2(2), 221–231. https://doi.org/10.23887/pjmb.v2i2.27684

Ditlopo, P., Rispel, L. C., Van Bogaert, P., & Blaauw, D. (2024). The Impact of The Nurse Practice Environment, Workload, and Professional Support on Job Outcomes And Standards Of Care At Primary Health Care Clinics in South Africa: A structural equation model approach. International Journal of Nursing Studies Advances, 7(August), 100241. https://doi.org/10.1016/j.ijnsa.2024.100241

Flippo, E. B. (1984). Personnel Management. McGraw-Hill.

Guruh, M., Budiman, S., Sabina, F., & Suntari, E. (2023). Pengaruh Kompensasi dan Disiplin Kerja terhadap Produktivitas Kerja Karyawan pada PT. Idea Solusi Indonesia (Erigo) Kantor Pusat Tangerang. J-MAS (Jurnal Manajemen Dan Sains), 8(1), 956. https://doi.org/10.33087/jmas.v8i1.1024

Handoko, Y., & Purnama, Y. (2023). Pengaruh Kepemimpinan, Beban Kerja, dan Disiplin Kerja Terhadap Kinerja Karyawan (Studi Pada PT. Cendikia Global Solusi). Jurnal Ilmiah Multidisiplin, 2, 106–115. https://doi.org/10.56127/jukim.v2i05.941

Husaeni, A. A., & Febrian, W. D. (2023). Pengaruh Beban Kerja, Budaya Organisasi , dan Kepuasan Kerja Terhadap Produktivitas Kerja Karyawan yang Bekerja pada Perusahaan Importir Bahan Makanan di Jakarta Barat. Jurnal Pendidikan Dan Kebudayaan Nusantara (JKPN), 1(2), 66–78.

Ilmi, M., Ariani, L., & Quarta, D. L. (2024). Pengaruh Beban Kerja Terhadap Produktivitas Kerja pada Pembimbing Kemasyarakatan BAPAS Kelas 1 Banjarmasin. Jurnal Psikologi, 1(4), 1–13. https://doi.org/10.47134/pjp.v1i4.2920

Kasmir. (2018). Manajemen Sumber Daya Manusia. Rajawali Pers.

Koesomowidjojo, S. R. M. (2017). Analisis Beban Kerja. Raih Asa Sukses.

Lestari, K. W., & Widiastini, N. M. A. (2021). Pengaruh Lingkungan Kerja dan Kepuasan Kerja Terhadap Produktivitas Kerja Karyawan pada UD Sinar Abadi. Bisma: Jurnal Manajemen, 7(2), 156. https://doi.org/10.23887/bjm.v7i2.31095

Maisaroh, R., & Suarmanayasa, I. N. (2022). Pengaruh Disiplin Kerja dan Motivasi Kerja Terhadap Produktivitas Kerja Karyawan pada Cv. Puspa. Bisma: Jurnal Manajemen, 8(1), 134–140.

Mangkunegara, A. P. (2007). Manajemen Sumber Daya Manusia Perusahaan (Cetakan ke). PT Remaja Rosdakarya.

Martahadi, I. G. Y., Suwena, K. R., & Heryanda, K. K. (2024). Workload on Employee Performance Peran Motivasi Memediasi Pengaruh Karakteristik Pekerjaan dan Beban Kerja Terhadap Kinerja Pegawai. 5(1), 758–773.

Meitriana, M. A., & Irwansyah, M. R. (2017). Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan (Studi Kasus pada KSU Tabungan Nasional, Singaraja). Ekuitas - Jurnal Pendidikan Ekonomi, 5(1), 34–44.

Nidyawati. (2022). Pengaruh Job Description dan Kepuasan Kerja Terhadap Produktivitas Kerja Karyawan. Journal Management, Business, and Accounting, 21(1), 47–59. https://doi.org/10.33557/mbia.v21i1.1578

Nurlaela, A., & Trianasari, T. (2021). Pengaruh Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Pegawai Pada Dinas Sosial Kabupaten Karangasem. Bisma: Jurnal Manajemen, 7(1), 62–70. https://doi.org/10.23887/bjm.v7i1.29308

Pendayani, N. K. ., & Heryanda, K. K. (2020). Pengaruh Moderasi Lingkungan Kerja Pada Hubungan Pelatihan Terhadap Produktivitas Kerja Pada CV. Mente Bali Sejahtera. Bisma: Jurnal Manjemen, 6(2), 169–177.

Pramarta, N. A., Heryanda, K. K., & Irwansyah, R. M. (2025). Peran Komitmen, Beban Kerja, dan Modal Psikologis pada Kinerja Penyelenggara Pemilihan Umum Kepala Daerah. 14(08), 1206–1217. https://doi.org/10.24843/EEB.2025.v14.i08.p10

Puspitasari, M., & Wijayanto, P. (2024). Pengaruh Beban Kerja dan Kepuasan Kerja terhadap Produktivitas Kerja PT Kamaltex. Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 13(2), 735–751.

Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Pearson Prentice Hall.

Roberts, K. R., Paez, P., Sauer, K., Alcorn, M., & Johnson, D. E. (2023). Impact of Training on Employees’ Handwashing Behaviors in School Nutrition Programs. Journal of the Academy of Nutrition and Dietetics, 123(5), 770-782.e4. https://doi.org/10.1016/j.jand.2022.11.009

Sari, M. P., Fitriah, W., & Kusdina, A. P. (2020). Pelatihan Kerja dan Pengetahuan, dan Kompensasi Karyawan Terhadap Produktivitas Kerja Dampaknya pada Kinerja Karyawan PT. Hamita Utama Karsa di Musi Banyuasin. MBIA, 19(1), 97–108. https://doi.org/10.33557/mbia.v19i1.770

Sopali, M. F., Charli, C. O., Karlinda, A. E., & Azizi, P. (2023). Pengaruh Pengalaman Kerja dan Pelatihan terhadap Produktivitas Kerja Pegawai PDAM Kota Solok. J-MAS (Jurnal Manajemen Dan Sains), 8(1), 1012. https://doi.org/10.33087/jmas.v8i1.1100

Sudanang, E. A., & Priyanto, S. E. (2020). Pengaruh Kepuasan Kerja dan Budaya Organisasi Terhadap Produktivitas Kerja Karyawan di Horison Apartemen dan Kondotel Yogyakarta. Kepariwisataan: Jurnal Ilmiah, 14(01), 31–36. https://doi.org/10.47256/kepariwisataan.v14i01.16

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Sururin, A., Heryanda, K. K., & Atidira, R. (2020). Pengaruh Kepuasan Kerja dan Motivasi Kerja Terhadap Produktivitas Kerja Karyawan pada Singaraja Hotel. Prospek: Jurnal Manajemen Dan Bisnis, 2(1), 11–20.

Sutrisno, E. (2016). Manajemen Sumber Daya Manusia (8th ed.). Kencana Media Group.

Suwatno, & Priansa, D. J. (2011). Manajemen SDM dalam Organisasi Publik dan Bisnis. Alfabeta.

Swastha, B., & Handoko, T. H. (2013). Manajemen Pemasaran: Analisis Perilaku Konsumen (Pertama). BPFE Yogyakarta.

Trianawati, F., Hadi, S., & Septyarini, E. (2024). Pengaruh Knowledge Management, Pelatihan dan Kepuasan Kerja terhadap Produktivitas Kerja pada UMKM Kampung Batik Giriloyo Kabupaten Bantul. J-MAS (Jurnal Manajemen Dan Sains), 9(1), 550. https://doi.org/10.33087/jmas.v9i1.1703

Wibawa, K. D. S., & Yudiaatmaja, F. (2024). Pengaruh Kepemimpinan dan Disiplin Kerja Terhadap Kinerja Pegawai Dinas Pemadam Kebakaran Kabupaten Buleleng. Bisma: Jurnal Manajemen, 10(3), 704–711. https://doi.org/https://doi.org/10.23887/bjm.v10i3.83423

Willson, C., & Hikmah. (2020). Pengaruh Pelatihan dan Disiplin Terhadap Kinerja Karyawan Pada PT Kinco Prima. Jurnal EMBA, 8(3), 75–83.

Wirya, K, S., Andiani, & Telagawathi, N, L, W, S. (2020). Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Kinerja PT. BPR Senada Murni. Jurnal Manajemen Dan Bisnis, 2(1), 50–60. https://doi.org/https://doi.org/10.23887/pjmb.v2i1.26190

Yosiana, S., & Suci, N. M. (2022). Pengaruh Kompensasi, Beban Kerja, dan Burnout Serta Dampaknya Terhadap Turnover Intention Guru Honorer Sekolah Dasar di Kabupaten Jembrana. Bisma: Jurnal Manajemen, 8(1), 186–195.

Yunita, S. E., & Krisna, H. K. (2022). Pengaruh Pelatihan Kerja dan Motivasi Kerja terhadap Produktivitas Kerja Karyawan Pengrajin Daun Ental Dusun Sumbermanggis Banyuwangi. Jurnal Manajemen Dan Bisnis, 4(1), 60–65.

Downloads

Published

2025-12-16

How to Cite

Ashita Putri, P. M. D., & Suwena, K. R. (2025). The Effect of Workload, Job Satisfaction and Training on Employee Work Productivity at PT PLN Nusa Daya Ul Ketapang. Dinasti International Journal of Education Management and Social Science, 7(2), 1684–1692. https://doi.org/10.38035/dijemss.v7i2.5840

Issue

Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (December 2025 - January 2026)

Section

Articles

License

Copyright (c) 2025 Putu Marenda Dina Ashita Putri, Kadek Rai Suwena

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).