The Influence of Employee Engagement and The Use of Digital Social Media on Professional Competence Through Employee Motivation in The Government of North Jakarta Administrative City, Dki Jakarta Province
DOI:
https://doi.org/10.38035/dijemss.v6i4.4129Keywords:
Employee Engagement, The Use of Digital Social Media, Work, Motivation, Professional CompetenceAbstract
The Background of this Study is the lack of professional competence of employee in society development activity in North Jakarta region which implies to the delay of society development, since it is highly determined by people’s participation in various sectors of development. The Purpose of this Study is to analyze and evaluate the Influence of Employee Engagement and Digital Social Media Use toward Professional Competence through Motivation of Government Employees in North Jakarta Administrative City, Jakarta Capital Special Region Province. The method of this study is quantitative research with Partial Least Square (PLS) approach with Structural Equation Modelling (SEM). In this study, the population is 513 employees in Government Office of North Jakarta Administrative City of Jakarta Capital Special Region Province along with 85 samples through Simple random sampling. The Result of the Study is that the Employee engagement influences the Professional Competence in directly positive and significant way with coefficient value of = 0,107 or (10,7 % ) and Employee Engagement influences the Professional Competence in directly positive and significant way through Work Motivation with coefficient value of = 0,345 or (34,5 %. The use of Digital Social Media influences the Professional Competence in positive and significant way with coefficient value of = 0,106 or (10,6 %) and the Use of Digital Social Media influences the Professional Competence in directly positive and significant way through Work Motivation with coefficient value of = 0,270 or (27%), Motivation has a positive and significant effect on Professional Competence with coefficient value of = 0,708 or (70, 8 %). Employee engagement influences the Work Motivation in directly positive and significant way with coefficient value of = 0,488 or ( 48,8 % ). The use of Digital Social Media influences the Work Motivation in directly positive and significant way with coefficient value of = 0,381 or ( 38,1 % ). Analysis Result of the data shows that value = R-square adjusted = 0,772. Which indicates that the variation of variable changes of Professional Competence (Y) may be explained by Employee engagement, the Use of Digital Social Media, and Motivation is for 0,722 or (77,2 %). As for the rest = 22,8 % is explained by another factor.
References
Alagaraja, M., & Shuck, B. (2015). Exploring Organizational Alignment-Employee Engagement Linkages and Impact on Individual Performance: A Conceptual Model. Human Resource Development Review, 14(1), 17–37. https://doi.org/10.1177/1534484314549455
Albrecht, S. L., et. al., (2015). Journal of Organizational Effectiveness: People and Performance. Journal of Organizational Effectiveness: People and Performance, 2(1), 7–35.
Al-Tit, A., & Hunitie, M. (2017). The mediating effect of employee engagement between its antecedents and consequences. Journal of Management Research, 7(5), 47- 62.
Bakker dan Schaufeli. 2008. Work engagement: An emerging concept in occupational health psychology. Journal of Managerial Psychology.
Burton, K. (2019). A Study of Motivation: How to Get Your Employees Moving. Management, 2 (3), 1–33.
Cheetham, Graham. Geoff Chivers, (1996) "Towards a holistic model of professional competence", Journal of European Industrial Training, Vol. 20 Issue: 5.
Collier, R. (2019). Professionalism: social media mishaps. Canadian Medical Association Journal, 184 (12), 627–8. doi: 10.1503/cmaj.109-4209.
Collquitt. (2019). Organizational Behavior Improving Performance and Commitment in the Workplace 6th Edition Colquitt Solutions Manual No Title.
Coop, E. (2017). Ten Benefits for Social Media for Business. Retrieved from https://blog.hootsuite.com/social-media-for-business/
Darmawan. D. (2016). Metode Penelitian Kuantitatif. Bandung. Remaja Rosda Karya
Ferdinand.A, 2019. Struktural Modelling Dalam Penelitian Manajemen Aplikasi Model-model Rumit Dalam Penelitian Untuk Tesis Magister dan Disertasi Doktor Edisi 2, Semarang. BP Undip.
Fitriani,N., et. al (2019), The Effect of Work Motivation and Professional Competence of Teachers on the Success of Junior High School Teachers, © 2021, the Authors. Published by Atlantis Press., DOI https://doi.org/10.2991/assehr.k.210716.055How to use a DOI?
Gibbons, S. (2007). Redefining the roles of information professionals in higher education to engage the net generation. Paper Presented at EDUCAUSE, Australasia.
Gibson, et al. (2019). Organizational behavior, Structure Processes (13th ed.). singapore: McGraw-Hill.
Grace & Ronny. (2016). Pengaruh Employee Engagement Terhadap Kinerja Karyawan Pada Perusahhaan Keluarga Produsen Senapan Angin. Jurnal Agora. 101 -107.
Guerin, R. J., Toland, M. D., Okun, A. H., Rojas-Guyler, L., & Bernard, A. L. (2018). Using a Modified Theory of Planned Behavior to Examine Adolescents’ Workplace Safety and Health Knowledge, Perceptions, and Behavioral Intention: A Structural Equation Modeling Approach. Journal of Youth and Adolescence. https://doi.org/10.1007/s10964-018-0847-0
Ghozali,2016. Metode Penelitian Kuantitatif, Bandung. CV Alfabeta.
Handoko. T.H. (2019). Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta: BPFE.
Halim, P, et al. (2019), Competence and Commitment: Two factors that Impact Perfomance In Organizations, HelixThe Scientific Explorer Journal Vol. 9 (4): 5096- 5101, 5096-5101
Helsper, E., & Enyon, R. (2021). Digital natives: Where is the evidence? British Educational Research Journal, 1-18.
Hidayat, A, et al. (2020). The Influence of Supply Chain Integration on Organizational Perfomance: From the point of View Oragnizational Capability in Indonesia, International Journal of Supply Chain Management. Vol 9 No.2. 486 – 494.
Istianto, bambang. (2015). Gaya Manajemen Bisnis vs Peran Negara Kuat dalam Mengurus Negara. Jakarta: Mitra Wacana Media.
Ivancevish, J. . I. (2008). Organizational Behvior and Management. singapore: McGraw-Hill.
Jhon, B. (2019). Great Motivation Secrets of Group Leaders. New York: McGraw-Hill.
Jonathan, P.Doh, F. L. (2021). International management, Culture, Strategy and behavior (7th ed.). New York: McGraw-Hill.
Kunter, et. Al. (2017). Thamar Voss, Axinja Hachfeld, Professional Competence of Teachers: Effects on Instructional Quality and Student Development, Journal of Educational Psychology © 2017 American Psychological Association 2017, Vol. 105.
Lawrence, Nohria, D. (2019). How Human Nature Shapes Our Choice. San Fransisco: Harvard Bussiness School.
Luthans, F. (2008). Organizational behaviour (11th ed.).
Mariza, (2016), The impact of employees' motivation and engagement on employees' performance of manufacturing companies in Jakarta Indonesia, I J A B E R, Vol. 14, No. 15 : 10611-10628
McKenna, Steve. (2020) "Storytelling and “real” management competence", Journal of Workplace Learning, Vol. 11 Issue: 3, pp.95-104, https://doi.org /10.1108 /136656299 10264262
McShane, Steven L, M. A. V. G. (2021). Organizational Behavior Essentials (22nd ed.). New York: McGraw-Hill.
Mulyadi, Mohammad. (2020). Metode Penelitian Praktis Kuantitatif & Kualitatif. Jakarta: Publica Institute.
Newstorm, J. (2019). Organizational Behavior, Human Behavior at Work (12th ed.). New York: McGraw-Hill.
Ottewill, Roger, Peter L. Jennings and Peter Magirr, (2020) "Management competence development for professional service SMEs: the case of community pharmacy", Education + Training, Vol. 42 Issue: 4/5, pp.246-255, https:// doi.org/10.1108/00400910010373697
Pinder, C. C. (1998). Motivasi in organizational behavior. New Jersey. New Jersey: Prentice Hall Inc.
Robbins, Sephen P, M. C. (2019). Management. New Jersey: Pearson educated.
Robbins, Sephen P, T. A. J. (2007). Organizational Behaviour. (12, ed.). New Jersey: Pearson educated.
Sekaran.U.2018. Metode Penelitian Untuk Bisnis. Jakarta. Salemba Empat.
Singh, V. Varun Malik, (2021) Impact of Social Media on Learning Motivation, STM Journal , ISSN: 2249-4707 (Online) ISSN: 2348-7895 (Print) Volume 11, Issue 1, 2021 DOI (Journal): 10.37591/CTIT
Soewadji.J, (2019). Pengantar Metodologi Penelitian, Jakarta. Mitra Wacana Medis.
Stone, R. J. (2019). Human Resource Management (15th ed.). New York: Wiley.
Sugiyono,2016. Metode penelitian pendidikan, pendekatan kuantitatif,kualitatif dan R&D. Bandung. Alfabeta
Supratman, L. P., & Wahyudin, A. (2017). Digital media literacy to higher students in indonesia. International Journal of English Literature and Social Sciences, 2(5), 51-58.
Wellins, R. S.,et.al. (2018). Employee Engagement: The Key To Realizing Competitive Advantage. DDI, Inc. MMV., 1-30.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Ade Arqam Hidayat, Ahmad Hidayat, Tuswoyo Tuswoyo
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).
