The Effect of Workload, Incentives, and Work Motivation on Nurse’s Performance Mediated by Job Satisfaction

Authors

  • Afrah Afifah Salsabila Universitas Pelita Harapan, Tangerang, Indonesia
  • Oscar Jayanegara Universitas Pelita Harapan, Tangerang, Indonesia

DOI:

https://doi.org/10.38035/dijemss.v6i3.3821

Keywords:

Incentives, Job Satisfaction, Nurse Performance, Workload, Work Motivation

Abstract

This research aimed to analyze the Effect of Workload, Incentives, and Work Motivation on Nurse Performance with Job Satisfaction as a mediating variable. The study employed a quantitative research approach and hypothesis testing. Data was collected using total sampling with a Likert scale (1-5) questionnaire from 165 respondents. The data was analyzed using the Partial Least Squares Structural Equation Model (PLS-SEM). The results indicate that Workload has a negative effect on job satisfaction. Incentives have a positive effect on job satisfaction. Work motivation has a positive effect on job satisfaction. Workload has a negative effect on nurse performance. Incentives have a positive effect on nurse performance. Work motivation has a positive effect on nurse performance. Job Satisfaction has a positive effect on nurse performance. Job satisfaction has a negative effect and mediates the effect of workload on the performance of nurses. Job satisfaction has a positive effect and mediates the effect of incentives on the performance of nurses. Job satisfaction has a positive effect and mediates the effect of work motivation on the performance of nurses.

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Published

2025-02-06

How to Cite

Afifah Salsabila, A., & Jayanegara, O. (2025). The Effect of Workload, Incentives, and Work Motivation on Nurse’s Performance Mediated by Job Satisfaction. Dinasti International Journal of Education Management And Social Science, 6(3), 1725–1735. https://doi.org/10.38035/dijemss.v6i3.3821