Conflict Management Strategies : Improving Team Performance Through Collaboration and Communication (Human Resource Management Literature Study)
DOI:
https://doi.org/10.31933/dijemss.v5i5.2686Keywords:
Conflict Management Strategy, Collaboration, Communication and Team PerformanceAbstract
This study looks at conflict management strategies that apply productive cooperation and communication to enhance team performance. As part of the literature analysis process, several conflict resolution strategies employed by work teams were evaluated to determine how they affected both individual and group performance. An assessment of these tactics' contribution to creating a peaceful and effective work environment was one of the research's goals. It is intended that this research will help determine the most effective approaches that not only deal with conflict in a positive way but also promote teamwork and collaboration. In order to improve work satisfaction, employee engagement, and overall organizational performance, useful advice will be made to assist organizations in implementing effective conflict management practices. Findings from the literature also highlight the importance of collaboration and effective communication in improving team performance. Therefore, conflict management strategies, collaboration, and good communication are considered key interacting factors in creating a productive, innovative, and harmonious work environment, which becomes crucial for team success in various organizational contexts.
References
Ardiansyah, Dimas Okta. (2016). The Effect of Communication on Employee Performance Mediated by Job Satisfaction (Study on the Production Section of the Paper Mill PT. Setia Kawan Makmur Sejahtera Tulungagung). Journal of Business and Management, 3(1), 16-30.
Aquileas, F. (2021, July 30). Conflict Management.
Azizah, L. N. (2021). Definition of Conflict: Types, Causal Factors, and Examples.
Berber, Nemanja, Slavi?, Agneš, & Aleksi?, Marko. (2020). Relationship between perceived teamwork effectiveness and team performance in banking sector of Serbia. Sustainability (Switzerland), 12(20), 1-15. https://doi.org/10.3390/su12208753
Bruton, J., Bruton, L., & Learning, L. (n.d.). The Five Stages of Team Development. Retrieved October 16, 2022.
Feliana, Y. K. (2009). Douglas McGregor's XY Theory. Surabaya: UPN Press.
Fernando, M., Mihardjo, A. I., & Widjaja, D. C. (2018). Analysis of the Effect of Conflict Management Style on Employee Performance at Sheraton Hotel Surabaya. Journal of Hospitality and Service Management, 6(2), 73-86.
Hermana, Dody, Barlian, Ujang Cepi, Organization, Communication, Introduction, A., & Behavior, Organizational. (2016). Communication in Organization. UPI Journal of Educational Administration, 2(2).
Irawan, Aditya, & Suryani, Nanik. (2018). The Influence of Leadership Style, Office Facilities, and Work Discipline on the Performance of Semarang City Trade Office Employees. Economic Education Analysis Journal, 7(1), 265-278.
Kumalasari, R. D. (2018). Stakeholders and Corporate Social Responsibility.
Kusuma, Livia Putri, & Sutanto, J... (2018). The Role of Teamwork and Morale on Employee Performance Zolid Agung Perkasa. 3.
Mckinney, P., & Scalia, S. (2021, September 16). What Is Conflict Management? - Definition, Styles & Strategies.
Pratiwi, S. E. (2018). The Influence of Dark Triad Personality Traits on the Tendency of Counterproductive Work Behavior. Malang: Faculty of Psychology, University of Muhammadiyah Malang.
Pratiwi, A. D., Harahap, I., & Madhani, V. (2022). Conflict in global society. Education: Journal of Social Humanities and Education, 2(2), 80-88.
Rohman, N. (2020). Education in the Structural Perspective of Conflict. At-Tahdzib: Journal of Basic Education and Learning, 5(01), 29-48.
Saraswati, T. T. (2022). Philosophy and Basic Concepts of Leadership. STIE ABI Surabaya.
Septianingrum, A. (2018). Industrial Revolution: Causes and Impacts. Anak Hebat Indonesia.
Siagian, F. (2020). The Effect of Teamwork on Employee Performance at the Cirebon Maritime Academy. Journal of Chemical Information and Modeling, 3(9), 20-26.
Sugiharto, B. (2019). Culture and Post-Tradition Condition: A Philosophical Study of 21st Century Cultural Problems. PT Kanisius.
Sunarta. (2010, February). Conflict in Organizations (Harmful and Beneficial). EFFICIENCY (Administrative Science Review), X(1), 56-72. doi:https://doi.org/10.21831/efisiensi.v10i1.3969
Wartini, S. (2015, April). Conflict Management Strategy as an Effort to Improve Teamwork Performance of Education Personnel. Journal of Management and Organization, VI(1), 64-73.
Wiryathi, N., Rasmini, N., & Wirakusuma, M. G. (2014). The Effect of Role Stressors on Auditor Burnout with Emotional Intelligence as a Moderating Variable. E-Journal of Economics and Business, Udayana University, 3.5, 227-244.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Mitha Virgina Rusady, Achmad Fauzi, Agus Triyan Syamsul Bachri, Micky Arnold Meyrlon Ballo, Eduardus Nuru
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).
