Role of Technology Utilization and Product Quality on Competitive Advantage of Micro, Small and Medium Enterprises (MSMEs)

Authors

  • Wang Jungang Shanxi University of Finance and Economics (SXUFE)

DOI:

https://doi.org/10.31933/dijemss.v5i2.2343

Keywords:

Competitive Advantage MSMEs, Technology Utilization, Product Quality

Abstract

The article on the role of technology utilization and product quality on the competitive advantage of micro, small and medium enterprises (MSMEs) is a scientific literature review article within the scope of marketing management science. The purpose of writing this article is to build a hypothesis of the influence between variables which can later be used for further research within the scope of marketing management science. The research method used is descriptive qualitative. Data was obtained from previous research that is relevant to this research and sourced from academic online media such as Publish or Perish, Google Scholar, digital reference books and Sinta journals. The results of this article are: 1) Technology utilization plays a role in the competitive advantage of MSMEs; and 2) Product quality plays a role in the competitive advantage of MSMEs.

References

Ali, H., & Limakrisna, N. (2013). Metodologi Penelitian (Petunjuk Praktis Untuk Pemecahan Masalah Bisnis, Penyusunan Skripsi (Doctoral dissertation, Tesis, dan Disertasi. In In Deeppublish: Yogyakarta.

Ali, H., Mahaputra, M. R., Saputra, F., Mahaputra, M. R., Maharani, A., Nofrialdi, R., Saputra, E. B., Yandi, A., & Satriawan, N. (2023). Influence of Brand Image: Analysis of Purchase Decision and Author Loyalty (Study on Dinasti International Journal of Management Science). Migration Letters, 20(6), 676–682.

Ali, H., Narulita, E., & Nurmahdi, A. (2018). The Influence of Service Quality, Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Saudi Journal of Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12

Cendana, M. (2019). Pemanfaatan Sosial Media Sebagai Strategi Promosi Bagi Keberlangsungan Umkm. Journal Community Development and Society, 1(1), 1–10. https://doi.org/10.25139/cds.v1i1.1649

Doan, A. N. G., & Ali, H. (2021). Repurchase Model Through Purchase Decision: Analysis of Product and Price Effect on Dulux Paint Consumers in DKI Jakarta and Tangerang Area. Dinasti International Journal of Economic, Finance, and Accounting, 2(1), 92–108.

Dwi Firmansyah, Y., Dwikotjo Sri Sumantyo, F., & Ali, H. (2023). Pengaruh Harga, Promosi dan Tempat terhadap Keputusan Pembelian pada Toko Tekno Sport di Bumi Sani Kabupaten Bekasi. Jurnal Pengabdian Masyarakat Dan Penelitian Terapan, 1(1), 16–30. https://doi.org/10.38035/jpmpt.v1i1.80

Gunawan, I., Dwikotjo Sri Sumantyo, F., & Ali, H. (2023). Pengaruh Kualitas Produk, Harga dan Suasana Tempat terhadap Kepuasan Konsumen pada WR. Gado-Gado Maya. Jurnal Komunikasi Dan Ilmu Sosial, 1(1), 1–17. https://doi.org/10.38035/jkis.v1i1.114

Hamdan, H., Ali, H., Mahaputra, M. R., Marlapa, E., Maharani, A., Mahaputra, M. R., Saputra, E. B., Satriawan, N., Nofrialdi, R., Setiawan, H. A., Yandi, A., Gupron, G., & Saputra, F. (2023). INDONESIAN ONLINE SHOPPING PERSPECTIVE: RELATIONSHIP E-SATISFACTION, E-COMMITMENT, E-WOM AND E-REPURCHASE INTENTION. International Journal of Professional Business Review, 8(7), 1–26.

Jamal Ali, B., Gardi, B., Jabbar Othman, B., Ali Ahmed, S., Burhan Ismael, N., Abdalla Hamza, P., Mahmood Aziz, H., Yassin Sabir, B., Sorguli, S., & Anwar, G. (2018). Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction in Hospitality. International Journal of Engineering, Business and Management (IJEBM), 5(3), 2456–8678.

Jumawan, J., Saputra, F., & Prabowo, P. B. (2023). Determinasi Pelatihan Florist dan Kualitas Pelayanan Kewirausahaan Pada Kejutbypugo Kota Bekasi. OPTIMAL: Jurnal Ekonomi Dan Manajemen, 3(4), 216–227.

Khaira, N., Saputra, F., & Syarief, F. (2022). Pengaruh Persepsi Harga dan Kualitas Pelayanan terhadap Keputusan Pembelian di Kafe Sudut Halaman. JAMAN: Jurnal Akuntansi Dan Manajemen Bisnis, 2(3), 24–30.

Mahaputra, M. R. (2020). Building Trust Through Services Quality and Brand Image Towards Decision in Choosing Financial Institution At Pt. Summit Oto Finance (Case Study Pt. Summit Oto Finance Kedoya Branch, West Jakarta). Dinasti International Journal of Education Management And Social Science, 2(2), 231–241. https://doi.org/10.31933/dijemss.v2i2.652

Mahaputra, M. R., & Saputra, F. (2021). RELATIONSHIP WORD OF MOUTH , ADVERTISING AND PRODUCT QUALITY TO BRAND AWARENESS. Dinasti International Journal of Digital Business Management, 2(6), 1099–1108.

Mappesona, H., Ikhsani, K., & Ali, H. (2020). Customer purchase decision model, supply chain management and customer satisfaction: Product quality and promotion analysis. International Journal of Supply Chain Management.

Marbun, M. B., Ali, H., & Dwikoco, F. (2022). Pengaruh Promosi, Kualitas Pelayanan Dan Keputusan Pembelian Terhadap Pembelian Ulang (Literature Review Manajemen Pemasaran). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(2), 716–727. https://dinastirev.org/JMPIS/article/view/1134

Noviani, L. (2020). Pengaruh Inovasi Produk, Kreativitas Produk, dan Kualitas Produk terhadap Keunggulan Bersaing (Studi Kasus pada Kerajinan Tikar Eceng Gondok ”Liar”). Jurnal Manajemen Danbisnis (Jumanis), 2(1), 2076–2086. http://ejournal.lppm-unbaja.ac.id/index.php/jmb/article/view/982

Novitasari, D., Muniroh, L., Eldine, A., & Maulana, H. (2021). Analisis Pengaruh Inovasi Produk Dan Kualitas Produk Terhadap Keunggulan Bersaing. Jurnal Ilmu Manajemen, 4(2), 194–201.

Nursal, M. F., Rianto, M. R., Rohaeni, H., & Saputra, F. (2023). Pengaruh Electronic Word of Mouth ( EWOM ) Terhadap Keputusan Pembelian Melalui Minat Beli Pada Jasa Transportasi Online Maxim di Kota Bekasi. Jurnal Manajemen Dan Pemasaran Digital (JMPD), 1(3), 111–118.

Permadi, A. S., Purtina, A., & Jailani, M. (2020). Pengaruh Pemanfaatan Teknologi Informasi Dan Komunikasi Terhadap Motivasi Belajar. Tunas: Jurnal Pendidikan Guru Sekolah Dasar, 6(1), 16–21.

Rasyid, H. Al. (2017). Pengaruh Kualitas Layanan Dan Pemanfaatan Teknologi Terhadap Kepuasan Dan Loyalitas Pelanggan Go-Jek. Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, Dan Bisnis, 1(2), 210–223. https://doi.org/10.31311/jeco.v1i2.2026

Richardo, Muhammad Hussin, M. D., Norman, T. M. H. Bin, & Ali, H. (2020). Customer loyalty in supply chain management model: Promotion, products, and registration decision analysis. International Journal of Supply Chain Management, 9(4), 911–923.

Saputra, F., Khaira, N., & Saputra, R. (2023). Pengaruh User Interface dan Variasi Produk terhadap Minat Beli Konsumen (Studi Literature). Jurnal Komunikasi Dan Ilmu Sosial (JKIS), 1(1), 18–25.

Saputra, F., & Mahaputra, M. R. (2022). Relationship of Purchase Interest , Price and Purchase Decisions to IMEI Policy ( Literature Review Study ). Journal of Low Politic and Humanities, 2(2), 71–80.

Saputra, F., Mahaputra, M. R., & Maharani, A. (2023). Pengaruh Jiwa Kewirausahaan terhadap Motivasi dan Minat Berwirausaha (Literature Review). Jurnal Kewirausahaan Dan Multi Talenta (JKMT), 1(1), 42–53.

Saputra, F., & Sumantyo, F. D. S. (2023). Pengaruh Sistem Informasi Manajemen: Kepuasan Konsumen dan Keputusan Pembelian Tiket MPL Mobile Legend di Aplikasi Blibli.com. Cuan: Jurnal Kewirausahaan Dan Manajemen Bisnis, 1(2), 98–105.

Soesanto, E., Saputra, F., Puspitasari, D., & Danaya, B. P. (2023). Determinasi Sistem Manajemen Sekuriti: Analisis Objek Vital , Pengamanan File dan Pengamanan Cyber pada Yayasan Siber Publisher. Jurnal Ilmu Multidisiplin, 2(1), 23–29.

Suleman, D., Ali, H., Nusraningrum, D., & Ali, M. M. (2020). Pembeda Konsumen Dalam Memilih Tempat Belanja Offline Vs Online. Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, Dan Bisnis, 4(2), 275–282. https://doi.org/10.31294/jeco.v4i2.8122

Tri Murti, H., Puspita, V., Ratih, P., Hazairin, U., & Bengkulu, S. (2021). Pemanfaatan Teknologi Informasi dan Manajemen Perubahan Organisasi dalam Mendukung Bisnis Berkelanjutan Pasca Covid-19 pada UMKM di Kota Bengkulu (Utilization of Information Technology and Organizational Change Management to support Post-Covid 19 Sustaina. Jurnal Bisnis Dan Pemasaran Digital (JBPD), 1(1), 33–41.

Wibowo, D. H., Arifin, Z., & Sunarti. (2015). Analisis strategi UMKM (Studi pada Batik Diajeng Solo). Jurnal Administrasi Bisnis (JAB), 29(1), 59–66.

Widjanarko, W., Hadita, H., Saputra, F., & Cahyanto, Y. A. D. (2023). Determinasi Kemudahan Akses Informasi Bagi Keputusan Investasi Gen Z. Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-Commerce, 2(4), 248–264.

Wijaya, L. D., & Simamora, V. (2022). Pengaruh Kapabilitas Teknologi Informasi Dan Kapabilitas Inovasi Terhadap Strategi Dan Dampaknya Terhadap Keunggulan Bersaing Umkm Kuliner. Jurnal Ilmiah Akuntansi Dan Bisnis, 7(1), 51–65. https://doi.org/10.38043/jiab.v7i1.3474

Published

2024-01-31

How to Cite

Jungang, W. (2024). Role of Technology Utilization and Product Quality on Competitive Advantage of Micro, Small and Medium Enterprises (MSMEs). Dinasti International Journal of Education Management And Social Science, 5(2), 76–82. https://doi.org/10.31933/dijemss.v5i2.2343