The Influence of Perceived Organizational Support And Emotional Intelligence on Work-Life Balance of Millennial Employees
DOI:
https://doi.org/10.38035/dijemss.v5i3.2337Keywords:
Perceived Organizational Support, Emotional Intelligence, Work-Life Balance, Millennial EmployeesAbstract
: The demographic bonus currently occurring in Indonesia is filled by the millennial generation. This millennial generation also makes up the majority of workers in companies today. The majority of millennials who currently fill the industrial world have several challenges in meeting their work demands. Some of these challenges include difficulties in fulfilling their roles in work and personal life. Therefore, this research aims to determine the influence of perceived organizational support and emotional intelligence on the work-life balance of millennial employees. The method used in this research is a quantitative method. The subjects in this research were 305 millennial employees. The measuring instruments used in this research are the perceived organizational support scale, emotional intelligence scale, and work-life balance scale. Data analysis was carried out using multiple regression statistical methods. The results of this research show that there is a positive and significant influence of perceived organizational support on the work-life balance of millennial employees, then there is a positive and significant influence between emotional intelligence and work-life balance of millennial employees, and there is a positive influence between perceived organizational support and emotional intelligence towards work-life balance of millennial employees with an effective contribution of 75.3%. It is hoped that the results of this research can be a reference for companies to retain employees and take advantage of employees' emotional intelligence abilities in balancing their roles in work and personal life, which can ultimately achieve work-life balance.
References
Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. (1998). Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83(2), 288–297. https://doi.org/10.1037/0021-9010.83.2.288
Buzza, J. S. (2017). Are you living to work or working to live? what millennials want in the workplace. Journal of Human Resources Management and Labor Studies, 5(2), 15–20. https://doi.org/10.15640/jhrmls.v5n2a3
Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes: An examination among senior managers. Journal of Managerial Psychology, 18(7–8), 788–813. https://doi.org/10.1108/02683940310511881
Deloitte. (2020). The Deloitte Global Millennial Survey 2020: Resilient generations hold the key to creating a “better normal.” Deloitte. Retrieved from https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/deloitte-2020-millennial-survey.pdf
Devi, S. A. (2012). Assessing emotional intelligence: Academic performance overall personality development. Indian Journal of Industrial Relations, 48(2), 354–367. Retrieved from https://about.jstor.org/terms
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Eisenberger 1986 JAppPsychol POS original article. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Malone, G. P., & Presson, W. D. (2016). Optimizing perceived organizational support to enhance employee engagement. Society for Human Resource Management and Society for Industrial and Organizational Psychology, 2, 1–22.
Gallos, J. V. (1989). Exploring women’s development : implications for career theory, practice, and research. In Handbook of Career Theory (pp. 110–132). Cambridge University Press. https://doi.org/https://doi.org/10.1017/CBO9780511625459.008
Geurts, S. A. E., & Demerouti, E. (2004). Work/non-work interface: A review of theories and findings. In The Handbook of Work and Health Psychology: Second Edition (pp. 279–312). https://doi.org/10.1002/0470013400.ch14
Ghorbanshiroudi, S., Khalatbari, J., Salehi, M., Bahari, S., &Keikhayfarzaneh, M. M. (2011). The relationship between emotional intelligence and life satisfaction and determining their communication skill test effectiveness. Indian Journal of Science and Technology, 4(11), 1560–1564. https://doi.org/10.17485/ijst/2011/v4i11/30287
Kumarasamy, M. M., Pangil, F., & Isa, M. F. M. (2016). The effect of emotional intelligence on police officers’ work–life balance. International Journal of Police Science & Management, 18(3), 184–194. https://doi.org/10.1177/1461355716647745
Kumarasamy, M. A. P., Pangil, F., & Faizal Mohd Isa, M. (2015). Individual, organizational and environmental factors affecting work-life balance. Asian Social Science, 11(25), 111–123. https://doi.org/10.5539/ass.v11n25p111
Larasati, A., &Aryanto, D. B. (2020). Job-hopping and the determinant factors (Vol. 395, pp. 54–56). https://doi.org/10.2991/assehr.k.200120.011
Laz?r, I., Osoian, C., &Ra?iu, P. (2010). The role of work-life balance practices in order to improve organizational performance. European Research Studies Journal, 13(1), 201–213. https://doi.org/10.35808/ersj/267
Lenaghan, J. A., Buda, R., & Eisner, A. B. (2007). An examination of the role of emotional intelligence in work and family conflict. Journal of Managerial Issues, 19(1), 76–94.
Linda, M. R., & Fitria, Y. (2016). The influence of perceived organizational support on work-life balance with transformational leadership as the moderating variable. The 1st Internasional Conference on Economics, Business, and Accounting, (1), 407–417.
Mariati. (2013). Pengaruh work-life balance & burnout terhadapkepuasankerja. UniverstiasAtma Jaya Yogyakarta.
Maslichah, N., & Hidayat, K. (2017). Pengaruh work-life balance danlingkungankerjaterhadapkepuasankerjakaryawan (studipadaperawatrslavalettemalangtahun 2016). JurnalAdministrasiBisnis, 49(1), 136362.
Ott, B., Blacksmith, N., & Royal, K. (2008). What “generation gap”? Business Journal. Retrieved from https://news.gallup.com/businessjournal/104845/something-generations-can-agree.aspx#main
Poulose, S., & Sudarsan, N. (2014). Work- life balance : A conceptual review. International Journal of Advances in Management and Economics, 3(2), 1–17.
Puspitasari, K. A., &Ratnaningsih, I. Z. (2019). Hubunganantara perceived organizational support dengan work-life balance padakaryawan pt. bprkusumasumbing di jawatengah. Empati, 8(1), 82–86.
Ramanithilagam, V., &Ramanigopal, C. S. (2012). Role of emotional intelligence in work/life balance of women employees. South Asian Journal of Marketing & Management Research, 2(4), 207–214.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037/0021-9010.87.4.698
Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (Vol. 148).
Salovey, P., & Grewal, D. (2005). The science of emotional intelligence. Current Directions in Psychological Science, 14(6), 281–285. https://doi.org/10.1111/j.0963-7214.2005.00381.x
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9(3), 185–211. https://doi.org/10.2190/dugg-p24e-52wk-6cdg
Shore, Lynn Mcfarlane, &Tetrick, L. E. (1991). A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology, 76, 637–643. https://doi.org/10.1037/0021-9010.76.5.637
Sianturi, E. D. (2017). Pengaruhpersepsidukunganorganisasiterhadap work-life balance. Universitas Sumatera Utara
Smith, S. (2018). Recruitment, retention, and engagement of a millennial workforce. Lexington Books.
Sonier, D. (2012). Gen xers and millennials still want work-life balance. Healthcare Design. Healthcare Design, 12(2), 20–22.
Sree, V. J., & Jyothi, P. (2012). Assessing work–life balance: from emotional intelligence and role efficacy of career women. Advances in Management, 5(6), 35–43.
Taksic, V., &Mohoric, T. (2006). Relationship between emotional intelligence and various indicators of quality of life. Journal of Psychosomatic Research, 27–29.
Thakur, A., & Kumar, N. (2015). The effect of perceived organizational support, role related aspects and work involvement on work-life balance: Self efficacy as a moderator. International Journal of Scientific and Research Publications, 5(1), 1–8.
Vaidya, S., Ambad, P., & Bhosle, S. (2018). Industry 4.0 - A Glimpse. Procedia Manufacturing, 20, 233–238. https://doi.org/10.1016/j.promfg.2018.02.034
Vasumathi, A., Sagaya, M. T., &Poranki, K. R. (2019). The impact of emotional intelligence on work life balance among the faculty members’ performance in the private universities using multivariate analysis, Tamil Nadu, India - an empirical study. International Journal of Services and Operations Management, 34(1), 1–20. https://doi.org/10.1504/IJSOM.2019.102028
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Sakti Nofriyaldi, Abdhy Aulia Adnans, Siti Zahreni

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Education Management and Social Science (DIJEMSS) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Education Management and Social Science (DIJEMSS).