The Effect of Work Facilities and Incentives on Employee Performance Mediated by Work Discipline at The Regional Public Drinking Water Company Tirta Mayang, Jambi City
DOI:
https://doi.org/10.38035/dijdbm.v7i2.6243Keywords:
Work Facilities, Incentives, Work Discipline, Employee PerformanceAbstract
This study aims to analyze the effect of work facilities and incentives on employee performance, with work discipline as a mediating variable at the Regional Drinking Water Company (Perumdam) Tirta Mayang in Jambi City. Employee performance is a key factor in improving the quality of public services, particularly in the clean water supply sector. This study used a quantitative approach with a survey method. The study population was all 153 employees of Perumdam Tirta Mayang in Jambi City. The sample size was determined using the Slovin formula with a tolerance of 7.5%, resulting in a sample size of 111 respondents. Data analysis used Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that work facilities and incentives had a positive and significant effect on work discipline. Work facilities and incentives also had a positive and significant effect on employee performance. Furthermore, work discipline had a positive and significant effect on employee performance and mediated the effect of work facilities and incentives on employee performance. These findings emphasize the importance of providing adequate work facilities and a fair incentive system to improve employee discipline and performance.
References
Aris, M., Zahari, M., & Hapsara, O. (2024). The Influence of Leadership Style and Work Facilities on Discipline and Its Impact on Employee Performance. Dinasti International Journal of Education Management And Social Science, 6(1), 260–268. https://doi.org/10.38035/dijemss.v6i1.3270
Ghozali, I., & Latan, H. (2015). Partial Least Squares Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Badan Penerbit, Universitas Diponegoro Semarang.
Hair, Joseph F., Jeffrey J. Risher, Marko Sarstedt, Christian M. Ringle. (2019). When to use and how to report the results of PLS-SEM. European Business Review Vol. 31 No. 1, 2019 pp. 2-24. DOI 10.1108/EBR-11-2018-0203.
Hasibuan, M. S. P. (2019). Manajemen sumber daya manusia (Edisi revisi). Jakarta: PT Bumi Aksara.
Hidayat, R. (2022). Pengaruh insentif dan disiplin kerja terhadap kinerja pegawai. Jurnal Manajemen dan Bisnis, 9(2), 115–126.
Mangkunegara, A. A. A. P. (2017). Manajemen sumber daya manusia perusahaan. Bandung: PT Remaja Rosdakarya.
Pariesti, N., Hanafiah, & Rahman, A. (2022). Pengaruh insentif dan motivasi kerja terhadap kinerja pegawai sektor publik. Jurnal Administrasi Negara, 10(2), 134–145.
Pratama, R., & Lestari, S. (2021). Pengaruh kompetensi pegawai terhadap kualitas pelayanan publik pada instansi pemerintah daerah. Jurnal Administrasi Publik, 9(2), 115–128.
Putra, A. R., & Wibowo, Y. (2020). Pengaruh fasilitas kerja terhadap kinerja pegawai melalui disiplin kerja. Jurnal Administrasi Publik, 7(1), 45–56.
Putri, A. N. (2021). Pengaruh sarana dan prasarana terhadap kualitas pelayanan dan kepuasan masyarakat. Jurnal Ilmu Administrasi Negara, 13(1), 45–57.
Rahman, A., & Putra, D. S. (2021). Peran kualitas pelayanan dalam memediasi kompetensi aparatur terhadap kepuasan masyarakat. Jurnal Manajemen Pelayanan Publik, 5(2), 101–112.
Rivai, V., & Sagala, E. J. (2019). Manajemen sumber daya manusia untuk perusahaan: Dari teori ke praktik (Edisi Revisi). Jakarta: PT RajaGrafindo Persada.
Sari, D. P., & Nugroho, A. (2019). Pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja pegawai. Jurnal Ilmu Manajemen, 6(3), 210–220.
Sedarmayanti. (2017). Manajemen sumber daya manusia: Reformasi birokrasi dan manajemen pegawai negeri sipil. Bandung: PT Refika Aditama.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7th ed.). Chichester: Wiley.
Siregar, M., & Lubis, R. (2021). Pengaruh insentif terhadap kinerja pegawai dengan disiplin kerja sebagai variabel intervening. Jurnal Ekonomi dan Manajemen, 8(1), 67–78.
Sudirman, Hapsara, O., & Zahari. (2020). Metode Penelitian Kuantitatif. Magnum Pustaka Utama.
Sugiyono. (2023). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung : ALFABETA.
Yuliana, E., Pratama, R., & Susanto, H. (2021). Peran disiplin kerja dalam memediasi pengaruh fasilitas kerja terhadap kinerja pegawai. Jurnal Manajemen Sumber Daya Manusia, 5(2), 98–109.
Wibowo. (2016). Manajemen kinerja (Edisi kelima). Jakarta: PT RajaGrafindo Persada.
Zahari, M., et al.. (2022). Manajemen SDM (Strategi organisasi bisnis modern). Nusa Tenggara Barat: Seval Literindo Kreasi.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Asbiliyah, M. Zahari, Osrita Hapsara
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Digital Business Management (DIJDBM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Digital Business Management (DIJDBM).
