INFLUENCE OF LEADERSHIP BEHAVIOR, INTRINSIC MOTIVATION, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON WORK ENGAGEMENT OF SECURITY EMPLOYEES OF PT BUMI DAYA PLAZA IN JAKARTA
DOI:
https://doi.org/10.31933/dijdbm.v3i3.1166Keywords:
Leadership Behavior, Intrinsic Motivation, Organizational Citizenship Behavior, Work EngagementAbstract
The purpose of this research is to analyze the effects of leadership behavior, intrinsic motivation, organizational citizenship behavior on work engagement. The subjects of this research are the security employees of PT Bumi Daya Plaza, Jakarta. The purposive sampling technique is used for securities who have been working for two years and more. They are 100 security employees become respondents. This research uses a quantitative approach using questionnaire. Data are analyzed using Multiple Linear Regression with the help of SPSS version 21.0. for Windows. The results of this study indicate that both leadership behavior and organizational citizenship behavior positively and significantly influence work engagement; meanwhile, intrinsic motivation does not significantly influence work engagement. It is suggested that to increase work engagement the top management should pay attention to improve the securities work methods, increase obedience to company rules and policies, and participate in company activities.
References
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Manoppo, V.P. (2020), "Transformational leadership as a factor that decreases turnover intention: a mediation of work stress and organizational citizenship behavior", The TQM Journal, Vol. 32 No. 6, pp. 1395-1412.
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Memon, M. A., Salleh, R., Mirza, M. Z., Cheah, J.-H., Ting, H., Ahmad, M. S., and Tariq, A. (2020), “Satisfaction matters: The relationships between HRM practices, work engagement, and turnover intention”, International Journal of Manpower. https:// doi.org/10.1108/ijm-04-2018-0127.
Nader, R. (2019), “Leadership and Motivation”, Gastroenterology, Vol. 78 No.(4), pp. 872–873.
Naile, I. and Selesho, J. M. (2014), “The role of leadership in employee motivation”, Mediterranean Journal of Social Sciences, Vol. 5 No.(3), pp. 175.
Qiu, J., Shen, B., Zhao, M., Wang, Z., Xie, B., and Xu, Y. (2020). A nationwide survey of psychological distress among Chinese people in the COVID-19 epidemic: implications and policy recommendations. Gen. Psychiatry 33:e100213. doi: 10.1136/gpsych-2020-100213.
Riani, A. L. (2011). Budaya organisasi. Yogyakarta: Graha ilmu.
Robbin and Judge. 2015. Perilaku Organisasi. Edisi 16. Jakarta. Salemba Empat
Shareef, R. A. and Atan, T. (2018), “The influence of ethical leadership on academic employees OCB and turnover intention”, Management Decision, Vol. 57 No.(3), pp. 583-605.
Sharma, P. K. and Kumra, R. (2020), “Relationship between workplace spirituality, organizational justice and mental health : mediation role of employee engagement”, Journal of Advances in Management Research, Vol.17 No.(5), pp. 627–650.
Wawan Prahiawan dan Nopiyana Simbolon. (2014), “Pengaruh Motivasi Intrinsik dan Lingkungan Kerja terhadap Kinerja Karyawan Pada PT Intimas Lestari Nusantara”, Jurnal Ekonomi, Vol. 5 No.(1), pp.35-41.
Xu, J. and Thomas, H. C. (2011), “How can leaders achieve high employee engagement?”, Leadership & Organization Development Journal, Vol.32 No.(4), pp. 399–416.
www.bps.go.id
Babcock-roberson, M. E. and Strickland, O. J. (2010), “Interdisciplinary and Applied The Relationship Between Charismatic Leadership, Work Engagement, and Organizational Citizenship Behaviors”, The Journal Of Psychology, Vol. 144 No.(3), pp.313–326.
Bauer, K. N., Orvis, K. A., Ely, K., and Surface, E. A. (2016), “Re-examination of motivation in learning contexts: Meta-analytically investigating the role type of motivation plays in the prediction of key training outcomes”, Journal of Business and Psychology, Vol.31, pp.33-50.
Belrhiti, Z., Van Damme, W., Belalia, A., and Marchal, B. (2020), “Unravelling the role of leadership in motivation of health workers in a Moroccan public hospital: a realist evaluation”, BMJ Open, Vol. 10 No.1, pp. 1-17.
Carasco-Saul, M., Kim, W., and Kim, T. (2015), “Leadership and employee engagement: Proposing research agendas through a review literature”, Human resource Development Review, Vol. 14 No.(1), pp. 38-63.
Contreras, Francoise, Elif Baykal, and Ghulam Abid. (2020), “E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go”, Frontiers in Psychology, Vol.11, pp. 3484.
Decuypere, A. and Schaufeli, W. (2019), “Leadership and work engagement?: Exploring explanatory mechanisms”, German Journal of Human Resource Management, Vol.34 No.1, pp. 1–27.
Fischer, C., Malycha, C.P. and Schafmann, E. (2019), “The influence of intrinsic motivation and synergistic extrinsic motivators on creativity and innovation”, Frontiers in Psychology, Vol. 10, February, pp. 1-15.
Goswami, A., Nair, P., Beehr, T., Grossenbacher, M. (2016), “The relationship of leaders’ humor and employees’ work engagement mediated by positive emotions: Moderating effect of leaders’ transformational leadership style”, Leadership & Organization Development Journal, Vol. 37 No. 8, pp. 1-19
Gupta, M. and Shaheen, M. (2017), “The Relationship between Psychological Capital and Turnover Intention: Work Engagement as Mediator and Work Experience as Moderator”, Jurnal Pengurusan, Vol.49, pp. 117-126.
Ibrahim, M. A. and Aslinda. (2014), “The Effect of Motivation on Organizational Citizenship Behaviour (OCB) at Telkom Indonesia in Makassar”, International Journal of Administrative Science & Organization, pp. 114-120.
Islam, T. , Khan, S.R. , Ahmad, U.N.U. and Ahmed, I. (2013), “Organizational Learning culture and leader-member exchange: the way to enhance organizational commitment and reduce turnover intentions”, The Learning Organization, Vol. 20 Nos 4/5, pp. 322-337.
Khuwaja, U., Ahmed, K., Abid, G. and Ahmad Adeel | (2020) Leadership and employee attitudes: The mediating role of perception of organizational politics, Cogent Business & Management, Vol. 7 No.1, pp.1-21.
Kusdi. 2011. Budaya Organisasi Teori, Penelitian, dan Praktik. Jakarta: Salemba Empat.
Lazauskaite-Zabielske, J., Urbanaviciute, I. and Bagdziuniene, D. (2015), “The role of prosocial and intrinsic motivation in employees’ citizenship behavior”, Baltic Journal of Management, Vol. 10, pp. 345-65.
Leavy (2016), “Effective leadership today character not just competence”, Strategy And Leadership, Vol. 44 No.1, pp. 20-29.
Legault L. (2016), “Intrinsic and extrinsic motivation,” in Encyclopedia of Personality and Individual Differences, eds Virgil Z. H., Shackelford T. K., (New York, NY: Springer; ), pp.1–3.
Li, G., Liu, H., and Luo, Y. (2018), “Directive versus participative leadership: Dispositional antecedents and team consequences”, Journal of Occupational and Organizational Psychology, Vol.91 No.3, pp. 645-664.
Luthans, Fred. 2011. Perilaku Organisasi. Cetakan Keempat. Yogyakarta: Penerbit Andi Offset.
Macey, W. H. and Schneider, B. (2008), “The Meaning of Employee Engagement”, Industrial and Organizational Psychology, Vol.1, pp. 3-30.
Manoppo, V.P. (2020), "Transformational leadership as a factor that decreases turnover intention: a mediation of work stress and organizational citizenship behavior", The TQM Journal, Vol. 32 No. 6, pp. 1395-1412.
Marques, Pedro. (2015), “Measuring adaptive performance in individuals and teams”, Team Performance Management, Vol. 21 No.(7/8), pp. 339-306.
Memon, M. A., Salleh, R., Mirza, M. Z., Cheah, J.-H., Ting, H., Ahmad, M. S., and Tariq, A. (2020), “Satisfaction matters: The relationships between HRM practices, work engagement, and turnover intention”, International Journal of Manpower. https:// doi.org/10.1108/ijm-04-2018-0127.
Nader, R. (2019), “Leadership and Motivation”, Gastroenterology, Vol. 78 No.(4), pp. 872–873.
Naile, I. and Selesho, J. M. (2014), “The role of leadership in employee motivation”, Mediterranean Journal of Social Sciences, Vol. 5 No.(3), pp. 175.
Qiu, J., Shen, B., Zhao, M., Wang, Z., Xie, B., and Xu, Y. (2020). A nationwide survey of psychological distress among Chinese people in the COVID-19 epidemic: implications and policy recommendations. Gen. Psychiatry 33:e100213. doi: 10.1136/gpsych-2020-100213.
Riani, A. L. (2011). Budaya organisasi. Yogyakarta: Graha ilmu.
Robbin and Judge. 2015. Perilaku Organisasi. Edisi 16. Jakarta. Salemba Empat
Shareef, R. A. and Atan, T. (2018), “The influence of ethical leadership on academic employees OCB and turnover intention”, Management Decision, Vol. 57 No.(3), pp. 583-605.
Sharma, P. K. and Kumra, R. (2020), “Relationship between workplace spirituality, organizational justice and mental health : mediation role of employee engagement”, Journal of Advances in Management Research, Vol.17 No.(5), pp. 627–650.
Wawan Prahiawan dan Nopiyana Simbolon. (2014), “Pengaruh Motivasi Intrinsik dan Lingkungan Kerja terhadap Kinerja Karyawan Pada PT Intimas Lestari Nusantara”, Jurnal Ekonomi, Vol. 5 No.(1), pp.35-41.
Xu, J. and Thomas, H. C. (2011), “How can leaders achieve high employee engagement?”, Leadership & Organization Development Journal, Vol.32 No.(4), pp. 399–416.
www.bps.go.id
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2022-04-05
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