The Effect of Psychological Well-being and Work-life Balance on Employee Performance with Organizational Commitment as a Mediator in the Directorate General of Protocol and Consular
DOI:
https://doi.org/10.38035/dijefa.v6i3.4506Keywords:
Psychological Well-being, Work-life Balance, Organizational Commitment, Employee Performance, SEM-PLSAbstract
This research aims to analyze the influence of psychological well-being and work-life balance on employee performance with organizational commitment as a mediating variable. The background to this research is based on the existence of an evidence gap or inconsistency in findings in previous studies regarding the relationship between psychological well-being and work-life balance on employee performance, as well as the relationship between organizational commitment and employee performance. In addition, this research highlights the importance of managerial commitment as a mediator in the relationship between these variables. The study was conducted on 143 employees within the Directorate General of Protocol and Consular of the Ministry of Foreign Affairs of the Republic of Indonesia. Variable measurements were carried out using a Likert scale, and data analysis was carried out using the Structural Equation Model (SEM) method using the SMART PLS application. The research results show that psychological well-being significantly affects employee performance through organizational commitment with an estimated coefficient of 0.180, a T-statistic of 3.333, and a P-value of 0.001. Furthermore, work-life balance also significantly affects employee performance through organizational commitment with an estimated coefficient of 0.241, T-statistic of 2.805, and P-value of 0.005. These results confirm that organizational commitment mediates the relationship between psychological well-being and work-life balance on employee performance. These findings provide theoretical contributions to understanding the mechanisms of relationships between variables and practical implications for organizations in improving employee performance. Paying attention to employees' psychological well-being and work-life balance and strengthening organizational commitment can increase work effectiveness and productivity.
References
Anggreni, A. S., & Santi Budiani, M. (2021). Hubungan Antara Work-Life Balance Dengan Komitmen Organisasi Pada Pegawai Bank Rakyat Indonesia (Bri) Cabang Trenggalek. Jurnal; Penelitian Psikologi , 8(8).
Ardiani, W. (2017). Determinasi Kepuasan Kerja Karyawan (Studi pada Perusahaan Finance di Medan). Jurnal Ilman, 5(1).
Ardiansyah, C. A., & Surjanti, J. (2020). Pengaruh Work Life Balance terhadap Kinerja Karyawan melalui Komitmen Organisasi pada Karyawan PT. Bhinneka Life Indonesia Cabang Surabaya. Jurnal Ilmu Manajemen, 8(4). https://doi.org/10.26740/jim.v8n4.p1211-1221
Aryee, S., Srinivas, E. S., & Tan, H. H. (2005). Rhythms of life: Antecedents and outcomes of work-family balance in employed parents. Journal of Applied Psychology, 90(1). https://doi.org/10.1037/0021-9010.90.1.132
Azeem, S. M. (2010). Job Satisfaction and Organizational Commitment among Employees in the Sultanate of Oman. Psychology, 01(04). https://doi.org/10.4236/psych.2010.14038
Badrianto, Y., & Ekhsan, M. (2021). Pengaruh Work-life Balance terhadap Kinerja Karyawan yang di Mediasi Komitmen Organisasi. Jesya (Jurnal Ekonomi Dan Ekonomi Syariah), 4(2), 951–962.
Casper, W. J., Vaziri, H., Wayne, J. H., DeHauw, S., & Greenhaus, J. (2017). The jingle-jangle of work-nonwork balance: A comprehensive and meta-analytic review of its meaning and measurement. Journal of Applied Psychology, 103(2). https://doi.org/10.1037/apl0000259
Cohen, S., & Williamson, G. M. (1988). Perceived Stress in a Probability Sample of the United States. In S. Spacapan & S. Oskamp (Eds.). The Social Psychology of Health, 13.
Dewi Susita, Widya Parimita, & Sofiana Setyawati. (2020). PENGARUH MOTIVASI KERJA DAN KOMITMEN ORGANISASI PADA KINERJA KARYAWAN PT X. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 11(1). https://doi.org/10.21009/jrmsi.011.1.010
Diener, E., Oishi, S., & Tay, L. (2018). Advances in subjective well-being research. Nature Human Behaviour, 2(4). https://doi.org/10.1038/s41562-018-0307-6
Fu, W., & Deshpande, S. P. (2014). The Impact of Caring Climate, Job Satisfaction, and Organizational Commitment on Job Performance of Employees in a China’s Insurance Company. Journal of Business Ethics, 124(2). https://doi.org/10.1007/s10551-013-1876-y
Greenhaus, J. H., & Allen, T. D. (2011). Work-family balance: A review and extension of the literature. Handbook of Occupational Health Psychology (2nd Ed.)., August.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict Between Work and Family Roles . Academy of Management Review, 10(1). https://doi.org/10.5465/amr.1985.4277352
Gul, Z. (2015). Impact of Employee Commitment on Organizational Development. In FWU Journal of Social Sciences, Winter 2015: Vol. Vol.9.
Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7). https://doi.org/10.1108/IJPPM-05-2018-0174
Karatepe, O. M., & Karadas, G. (2015). Do psychological capital and work engagement foster frontline employees’ satisfaction?: A study in the hotel industry. International Journal of Contemporary Hospitality Management, 27(6). https://doi.org/10.1108/IJCHM-01-2014-0028
Kartono, K. (2020). The Knowledge Sharing, Individual Innovation Capability dan Komitmen Organisasi Terhadap Kinerja Pegawai. Matrik?: Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan. https://doi.org/10.24843/matrik:jmbk.2020.v14.i02.p02
Keyes, C. L. M., & Waterman, M. B. (2003). Dimensions of well-being and mental health in adulthood. In Well-Being: Positive Development Across the Life Course. https://doi.org/10.4324/9781410607171
Kossek, E. E., Baltes, B. B., & Matthews, R. A. (2011). How Work-Family Research Can Finally Have an Impact in Organizations. Industrial and Organizational Psychology, 4(3). https://doi.org/10.1111/j.1754-9434.2011.01353.x
Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support. Personnel Psychology, 64(2). https://doi.org/10.1111/j.1744-6570.2011.01211.x
Koubova, V., & Buchko, A. A. (2013). Life-work balance: Emotional intelligence as a crucial component of achieving both personal life and work performance. Management Research Review, 36(7). https://doi.org/10.1108/MRR-05-2012-0115
Lijan, S. P. (2018). Manajemen Sumber Daya Manusia: Membangun Tim Kerja yang Solid untuk Meningkatkan Kinerja. In PT Bumi Aksara.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538. https://doi.org/10.1037/0021-9010.78.4.538
Meyer, J. P., & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human Resource Management Review, 11(3). https://doi.org/10.1016/S1053-4822(00)00053-X
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20–52. https://doi.org/10.1006/jvbe.2001.1842
Musriha, M., & Rosyafah, S. (2022). The influence of Leadership Competencies, Organizational Commitment and Job Climate on Organizational citizenship behavior (OCB) and impact Employee Performance at PT Japfa Comfeed Indonesia Tbk. Ekonika?: Jurnal Ekonomi Universitas Kadiri, 7(1). https://doi.org/10.30737/ekonika.v7i1.2738
Nabhan, F., & Munajat, M. (2023). The role of work engagement and organizational commitment in improving job performance. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2235819
Pradnyani, N. W. S., & Rahyuda, A. G. (2022). Peran stres kerja dalam memediasi pengaruh work-life balance dan kompetensi terhadap kinerja pegawai. Jurnal Ilmu Manajemen, 10(3).
Rahman, A., & Bakri, R. (2019). Penataan Pengelolaan Aparatur Sipil Negara (ASN) melalui Dynamic Governance. Jurnal Konstituen, 1(1). https://doi.org/10.33701/jk.v1i1.309
Robertson, I., & Cooper, C. (2011). Well-being: Productivity and happiness at work. In Well-being: Productivity and Happiness at Work. https://doi.org/10.1057/9780230306738
Ryff, C. D., & Singer, B. H. (2008). Know thyself and become what you are: A eudaimonic approach to psychological well-being. Journal of Happiness Studies, 9(1). https://doi.org/10.1007/s10902-006-9019-0
Septiandri, S., & Tjahjadi, K. (2022). Pengaruh Budaya Organisasi, Komitmen Organisasi, Kompensasi Dan Etos Kerja Terhadap Kinerja Karyawan. E-Jurnal Manajemen Trisakti School Of Management (Tsm), 2(4), 161–172. https://doi.org/10.34208/ejmtsm.v2i4.1777
Sugiyono. (2021). Quantitative, Qualitative and R & D Research Methods. Journal of Chemical Information and Modeling, 53(9).
Uma Sekaran, & Roger Bougie. (2016). Research Method for Business Textbook (A Skill Building Approa). United States: John Wiley & Sons Inc.
Wright, T. A., & Cropanzano, R. (2000). Psychological well-being and job satisfaction as predictors of job performance. Journal of Occupational Health Psychology, 5(1). https://doi.org/10.1037/1076-8998.5.1.84
Wulandari, M., & Hadi, H. K. (2021). Peran Job Satisfaction sebagai Variabel Intervening antara Work Life Balance terhadap Employee Performance. Jurnal Ilmu Manajemen, 9(2). https://doi.org/10.26740/jim.v9n2.p816-829
Yulia, N. N. R., Putro, S. E., & Indriawati, A. (2022). The Effect of Transformational Leadership, Work Motivation, and Organizational Commitment on Job Satisfaction and Performance on Medical and Paramedical Personnel (Case Study at Public Health Center in Indonesia). IAR Journal of Business Management, 3(01). https://doi.org/10.47310/iarjbm.2022.v03i01.004
Zulkarnain, & Annisa. (2014). Komitmen Terhadap Organisasi Ditinjau Dari Kesejahteraan Psikologis Pekerja. INSAN, 15(April 2013).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Nur Fadli Tams, Meirani Harsasi, Sahnaz Ubud

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Economics, Finance & Accounting (DIJEFA).










































