JOB SATISFACTION AS A MEDIATOR OF EFFECT JOB STRESS AND CAREER DEVELOPMENT ON EMPLOYEE TURNOVER INTENTION PT PKSS
DOI:
https://doi.org/10.31933/dijdbm.v1i4.368Keywords:
Job Stress, Career Development, Job Satisfaction Turnover Intention.Abstract
This study aims to examine and analyze the Effect of Job Satisfaction as a mediator variable Job Stress and Career Development on PT PKSS Employee Turnover Intention. This type of research used in this study is quantitative. Samples are calculated using the saturated sample method. The subjects of this study were 98 PT PKSS head office employees. Data were analyzed using Path Analysis with the help of Smart PLS. The results of this study show that (1) Job Stress has a significant negative effect on Job Satisfaction; (2) Career Development has a significant positive effect on Job Satisfaction; (3) Job Stress has a significant positive effect on Turnover Intention; (4) Career Development has a significant positive effect on Turnover Intention; (5) Job Satisfaction mediates Job Stress and Career Development towards Turnover Intention.
References
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Chan Su Hui, Chok Shan Yee , Lae Siew Yen, Lam An Chie, Lee Chia Yi, (2017) ." The Impact of Perceived Organizational Support, Job Satisfaction, Leader-Member Exchange (LMX) and Work-Life Balance on Employee’s Turnover Intention in Manufacturing Industry, Malaysia".
Christian Anugerah, Rusdi Pramudika, Yulianeu, Aziz Fathoni, Amanda Mastisia Rakanita (2016) "Pengaruh Kepuasan Kerja, Pengembangan Karir dan Komitmen Organisasi terhadap Turnover Intention Pada Karyawan Belle View Hotel Semarang"
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Kim, Mi Ja , Choi, Jeong Sil (2015) ." Effects of Perception of the Healthcare Accreditation, and Job Stress on Turnover Intention in Nurses". J Muscle Jt Health Vol. 22 No. 2, 87-95, August, 2015
Kromei L. Aritonang, Nira Fadilah, Tomy A. Aritonang, Okta V. Saragih (2019) ."Pengaruh Pengembangan Karir dan Lingkungan Kerja Fisik terhadap Kepuasan Kerja Karyawan Pada Sinar Sosro". Jurnal Manajemen Volume 5 Nomor 1 (2019)
Kurniawatya, Mansyur Ramly, Ramlawati (2019)."The effect of work environment, stress, and job satisfaction on employee turnover intention". Management Science Letters 9 (2019) 877–886
Mega Nur Asofa, Arif Partono Prasetio.(2018)." Analisi Dampak Stres terhadap Kepuasan Kerja pada Karyawan Witel Yogyakarta". JMM Online Vol . 2 No.3 Mei (2018) 217-226
Ni Kadek Candra Pradnya Dewi ( 2017) " Pengaruh Kepuasan Kerja terhadap Turnover Intention yang Dimediasi dengan Komitemen Organisasi pada Karyawan Nusa Penida Beach Inn".ejournal Jurusan Pendidikan Ekonomi Volume: 10 No: 2 Tahun: 2017
Ni Made Tiya Jumani Monica , Made Surya Putra (2013)." Pengaruh Stres Kerja, Komitmen Organisasional dan Kepuasan Kerja terhadap Turnover Intention." E-Jurnal Manajemen Unud, Vol. 6, No. 3, 2017: 1644-1673
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Prasetio Prasetio, Arif Partono, Puspita Wulansari, Suci Trisno Putri (2018)." The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry". Advances in Economics, Business and Management Research, volume 65
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Qadoos Zafar, Ayesha Ali, Tayyab Hameed, Toqeer Ilyas, Hafiz Imran Younas (2015). "The Influence of Job Stress on Employees Performance in Pakistan" . American Journal of Social Science Research Social Science Research Vol. 1, No. 4, 2015, pp. 221-225
Robbins, Stephen P. dan Timothy A Judge. (2011). Perilaku Organisasi. Salemba Empat, Jakarta.
Shoaib Raza , Muhammad Azeem , Asad Afzal Humayon, Noor-ul-Ain Ansari (2017). " The Impact of Pay Satisfaction, Job Stress, and Abusive Supervision on Turnover Intention among Banking Employees". Vol. 3, Issue 2 ISSN 2414-2336 (Print), ISSN 2523-2525 (Online)
Solihin, M. Havidz Aima,Tri Widyastuti (2019)."The Impact of Compensation and Career Development on the Organizational Commitment and the Implication on Employee’s Turnover Intention of Pt Serasi Autoraya Head Office". International Journal of Innovative Science and Research Technology, Volume 4, Issue 7, July – 2019
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Syeda Sania Zahra, Muhammad Imran Khan, Muhammad Imran, Qaiser Aman, Rafaqet Ali (2018)."The relationship between job stress and turnover intentions in the pesticide sector of Pakistan: An employee behavior perspective". Management Issues in Healthcare System 4(2018) 1-12
Xianyin Lee, Boxu Yang, Wendong Li (2017)."The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example". Anales de psicología, 2017, vol. 33.
Aulia Rahman, Syahrizal(2018)." Effect of Compensation and Career Development on Turnover Intention: Job". Satisfaction as a Mediation Variable". Advances in Economics, Business and Management Research, volume 64 Bandung
Chan Su Hui, Chok Shan Yee , Lae Siew Yen, Lam An Chie, Lee Chia Yi, (2017) ." The Impact of Perceived Organizational Support, Job Satisfaction, Leader-Member Exchange (LMX) and Work-Life Balance on Employee’s Turnover Intention in Manufacturing Industry, Malaysia".
Christian Anugerah, Rusdi Pramudika, Yulianeu, Aziz Fathoni, Amanda Mastisia Rakanita (2016) "Pengaruh Kepuasan Kerja, Pengembangan Karir dan Komitmen Organisasi terhadap Turnover Intention Pada Karyawan Belle View Hotel Semarang"
Hartono, Jogiyanto dan Willy Abdillah. (2009). Konsep dan Aplikasi PLS untuk Penelitian Empiris. BPFE. Yogyakarta.
Hartono, Jogiyanto dan Willy Abdillah. (2009). Konsep dan Aplikasi PLS untuk Penelitian Empiris. BPFE. Yogyakarta
Husein, Umar. (2010). Metode Penelitian Untuk Skripsi dan Tesis Bisnis. Edisi 11. Jakarta: PT Raja Grafindo Persada
Husein, Umar. (2010). Metode Penelitian Untuk Skripsi dan Tesis Bisnis. Edisi
Jaya, I Gede Nyoman Mindra dan I Made Sumertajaya. (2008). “Permodelan Persamaan struktural dan Partial Least Square”. Seminar Nasional Matematika dan Pendidikan Matematika. Fakultas Matematika dan Ilmu Pengetahuan Alam Universitas Negeri Yogyakarta.
Kasmir. (2016). Manajemen Sumber Daya Manusia (Teori dan Praktik). PT. Rajagrafindo Persada. Depok.
Kim, Mi Ja , Choi, Jeong Sil (2015) ." Effects of Perception of the Healthcare Accreditation, and Job Stress on Turnover Intention in Nurses". J Muscle Jt Health Vol. 22 No. 2, 87-95, August, 2015
Kromei L. Aritonang, Nira Fadilah, Tomy A. Aritonang, Okta V. Saragih (2019) ."Pengaruh Pengembangan Karir dan Lingkungan Kerja Fisik terhadap Kepuasan Kerja Karyawan Pada Sinar Sosro". Jurnal Manajemen Volume 5 Nomor 1 (2019)
Kurniawatya, Mansyur Ramly, Ramlawati (2019)."The effect of work environment, stress, and job satisfaction on employee turnover intention". Management Science Letters 9 (2019) 877–886
Mega Nur Asofa, Arif Partono Prasetio.(2018)." Analisi Dampak Stres terhadap Kepuasan Kerja pada Karyawan Witel Yogyakarta". JMM Online Vol . 2 No.3 Mei (2018) 217-226
Ni Kadek Candra Pradnya Dewi ( 2017) " Pengaruh Kepuasan Kerja terhadap Turnover Intention yang Dimediasi dengan Komitemen Organisasi pada Karyawan Nusa Penida Beach Inn".ejournal Jurusan Pendidikan Ekonomi Volume: 10 No: 2 Tahun: 2017
Ni Made Tiya Jumani Monica , Made Surya Putra (2013)." Pengaruh Stres Kerja, Komitmen Organisasional dan Kepuasan Kerja terhadap Turnover Intention." E-Jurnal Manajemen Unud, Vol. 6, No. 3, 2017: 1644-1673
Panagiotis Trivellasa, Panagiotis Reklitisa, Charalambos Platis ( 2013) . " The effect of job related stress on employees' satisfaction: A survey in Health Care." by Elsevier Ltd. and peer-review under responsibility of The 2nd International Conference on Integrated Information Open access under CC BY-NC-ND license.
Prasetio Prasetio, Arif Partono, Puspita Wulansari, Suci Trisno Putri (2018)." The Mediation of Job Satisfaction in the Relation of Work Stress and Turnover Intention in Hotel Industry". Advances in Economics, Business and Management Research, volume 65
Prasetyo, Bambang, Lina Miftahul Jannah. (2008). Metode Penelitian Kuantitatif: Teori dan Aplikasi, PT Raja Grafindo Persada. Jakarta
Putu Agus Eka Rismawan, Wayan Gede Supartha, Ni Nyoman Kerti Yasa (2014) " Peran Mediasi Komitmen Organisasional pada Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Intensi Keluar Karyawan " .E-Jurnal Ekonomi dan Bisnis Universitas Udayana 3.8 (2014) :424-441
Qadoos Zafar, Ayesha Ali, Tayyab Hameed, Toqeer Ilyas, Hafiz Imran Younas (2015). "The Influence of Job Stress on Employees Performance in Pakistan" . American Journal of Social Science Research Social Science Research Vol. 1, No. 4, 2015, pp. 221-225
Robbins, Stephen P. dan Timothy A Judge. (2011). Perilaku Organisasi. Salemba Empat, Jakarta.
Shoaib Raza , Muhammad Azeem , Asad Afzal Humayon, Noor-ul-Ain Ansari (2017). " The Impact of Pay Satisfaction, Job Stress, and Abusive Supervision on Turnover Intention among Banking Employees". Vol. 3, Issue 2 ISSN 2414-2336 (Print), ISSN 2523-2525 (Online)
Solihin, M. Havidz Aima,Tri Widyastuti (2019)."The Impact of Compensation and Career Development on the Organizational Commitment and the Implication on Employee’s Turnover Intention of Pt Serasi Autoraya Head Office". International Journal of Innovative Science and Research Technology, Volume 4, Issue 7, July – 2019
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Syeda Sania Zahra, Muhammad Imran Khan, Muhammad Imran, Qaiser Aman, Rafaqet Ali (2018)."The relationship between job stress and turnover intentions in the pesticide sector of Pakistan: An employee behavior perspective". Management Issues in Healthcare System 4(2018) 1-12
Xianyin Lee, Boxu Yang, Wendong Li (2017)."The influence factors of job satisfaction and its relationship with turnover intention: Taking early-career employees as an example". Anales de psicología, 2017, vol. 33.
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