THE EFFECTS OF EMPLOYEES WORK STRESS AND WORK DISCIPLINE ON THE PERFORMANCE OF EMPLOYEES MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB)
DOI:
https://doi.org/10.31933/dijdbm.v1i3.218Keywords:
: Employee Work Stress, Employee Work Discipline, Organizational Citizenship Behavior, Employee Performance.Abstract
The purpose of this study is to understand and explain the effects of work stress and work discipline on employees performance mediated by Organizational Citizenship Behaviour and its implications for the Employees of PT Bank “X”. (Persero), Tbk. The research method used was quantitative approach, where the population in this study was 150 employees of PT Bank “X”. (Persero) Tbk. The sample selection technique was done by taking non-probability sampling of 109 respondents. Questionnaire survey instrument data collection technique was used and was submitted to Employees of PT Bank “X” (Persero). Tbk. The data of this study, which was analyzed using the Structural Equation model (SEM) with SmartPLS 3.2.8 software programs, revealed that work stress, Work Discipline and Organizational Citizenship Behavior affect employee performance, both partially and simultaneously.
References
Annisa, S (2015).”Pengaruh Organizational Citizenship Behaviour (OCB) Terhadap Kinerja Karyawan pada PT Telkom Blimbing Malang (tesis) Universitas Islan Negeri Maulana Malik Ibrahim, Malang.
Dessler, Gary. 2015. Manajemen Sumber Daya Manusia. Edisi 14. Salemba Empat. Jakarta.
Handoko, T. Hani. 2012. Manajemen Personalia dan Sumber Daya Manusia. BPFE. Yogyakarta.,
Hasibuan, Malayu. (2014). Manajemen Sumber Daya Manusia. Bumi Aksara. Jakarta.
Maartje Paais, (2018) Paais, Maartje (2018). Effect Of Work Stress, Organization Culture and Job Satisfaction Toward Employee Performance in Bank Maluku, Volume 17, Issue 5, 2018. Academy of Strategic Management Journal.
Mangkunegara, Prabu (2016). Manajemen Sumber Daya Manusia Perusahaan. PT. Remaja Rosdakarya.Bandung.
Putri, Tiatmanto,Setiyadi (2017) The effect of occupational health and safety, work environment and discipline on employee performance in a consumer goods company, International Conference on Industrial and System Engineering (IConISE) 2017 IOP Publishing.
Ryani D. Parashakti, Agustinus Haryadi, and Muhammad Nashar, (2018), “Effect of Styles and Leadership Work Discipline to Employee Performance (Case Study of PT. Telecommunication Indonesia Tbk DKI Jakarta)” in The 2018 International Conference of Organizational Innovation, KnE Social Sciences, pages 419–429.
Sugiyono. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta Bandung.
Sutrisno, Edy (2011), Manajemen Sumber Daya Manusia, Kencana.Jakarta.
Suzana, Anna (2017) Pengaruh Organizational Citizenship Behavior (OCB) Terhadap Kinerja Pegawai (Studi : PT. TASPEN (PERSERO) Kantor Cabang Cirebon), Jurnal Logika, Vol XIX, hal 42-50.
Titisari, Purnamie (2014). Peranan Organozational Citizenship Behaviour (OCB) dalam meningkatkan Kinerja Karyawan. Jakarta: Mitra Wacana Media.
Downloads
Published
Issue
Section
License
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Digital Business Management (DIJDBM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Digital Business Management (DIJDBM).
