Mulyawan, Budy, Habbi Firlana, Pascalis Danny Kristi Wibowo, and Muhammad Arief Adillah. “Strategy for Improving Passport Service Quality Through Interpersonal Communication and Information Technology Utilization at South Jakarta Special Class I Non-Checkpoint Immigration Office”. Dinasti International Journal of Management Science 7, no. 1 (October 31, 2025): 228–240. Accessed April 22, 2026. https://dinastipub.org/DIJMS/article/view/5709.