Salamun, S., C. . Kurniastuti, and S. . Subaebasni. “ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER LOYALTY AT E-COMMERCE SHOPEE IN THE COVID-19 PANDEMIC”. Dinasti International Journal of Management Science, vol. 2, no. 3, Jan. 2021, pp. 456-6, doi:10.31933/dijms.v2i3.707.