NANDYA, T.; PERMANA, D. . ANALYSIS OF THE EFFECT OF ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) AND BRAND TRUST ON CUSTOMER SATISFACTION AND LOYALTY IN PIXY COSMETIC PRODUCTS. Dinasti International Journal of Management Science, [S. l.], v. 2, n. 3, p. 467–483, 2021. DOI: 10.31933/dijms.v2i3.708. Disponível em: https://dinastipub.org/DIJMS/article/view/708. Acesso em: 19 apr. 2024.