TJAHJADI, D.; NANDAN LIMAKRISNA. MODEL OF CUSTOMER SATISFACTION FOR IMPROVING CUSTOMER LOYALTY. Dinasti International Journal of Management Science, [S. l.], v. 3, n. 4, p. 657–667, 2022. DOI: 10.31933/dijms.v3i4.1134. Disponível em: https://dinastipub.org/DIJMS/article/view/1134. Acesso em: 19 may. 2024.