SIRAIT, David Pandapotan; SITORUS, Marthaleina Ruminda; LERMATAN, Esterlinus Edwin; PRATIWI, Sekar Widyastuti; PARLINDUNGAN, Purbanuara. The Mediating Role of Online Tracking in the Relationship Between Delivery Timeliness and Customer Satisfaction in E-Commerce. Dinasti International Journal of Management Science, [S. l.], v. 7, n. 3, p. 684–694, 2026. DOI: 10.38035/dijms.v7i3.6239. Disponível em: https://dinastipub.org/DIJMS/article/view/6239. Acesso em: 18 apr. 2026.