Nurjannah, Siti, Nonik Kusuma Ningrum, and Putri Dwi Cahyani. “The Influence of Trust, Privacy, and Quality of Service on the Success of E-CRM through Customer Satisfaction in the Use of ShopeePay”. Dinasti International Journal of Education Management And Social Science 5, no. 5 (July 7, 2024): 1438–1445. Accessed June 13, 2025. https://dinastipub.org/DIJEMSS/article/view/2956.