FREDERIK, L.; DEDEN KOMAR PRIATNA; WINNA ROSWINA. REVIEW AND ANALYSIS: THE INFLUENCE OF RELATIONSHIP QUALITY AND SERVICE QUALITY ON CUSTOMER SATISFACTION AND ITS IMPLICATIONS ON LOYALTY. Dinasti International Journal of Education Management And Social Science, [S. l.], v. 1, n. 5, p. 724–738, 2020. DOI: 10.31933/dijemss.v1i5.345. Disponível em: https://dinastipub.org/DIJEMSS/article/view/345. Acesso em: 29 mar. 2024.