MULIDA, Mulida; A SABIL, Rozi; MAJU SIMATUPANG, Batara; HARYANTI, Enny. Complaint Handling Management System (CHMS) Application in Increasing Customer Satisfaction at PT Bank Syariah Indonesia TBK. Dinasti International Journal of Education Management and Social Science, [S. l.], v. 7, n. 3, p. 2941–2953, 2026. DOI: 10.38035/dijemss.v7i3.6069. Disponível em: https://dinastipub.org/DIJEMSS/article/view/6069. Acesso em: 9 may. 2026.