HARYANTO, Rudy; M. ZAI, Yovita Yulia; NAMPIRA, Ardi Azhar; YULIANA, Ana; DESEMBRIANITA, Eva. Customer Relationship Management (CRM) Analysis in Customer Retention. Dinasti International Journal of Education Management and Social Science, [S. l.], v. 6, n. 6, p. 5173–5182, 2025. DOI: 10.38035/dijemss.v6i6.5461. Disponível em: https://dinastipub.org/DIJEMSS/article/view/5461. Acesso em: 27 may. 2026.