HIKMAH, Agung Mohamad; SOFIATI, Nunung Ayu; ALI, Mochammad Mukti; SUDARYO, Yoyo; ALFARISI, Ade Salman; LUNTUNGAN, Irving Ignatius Paul; SUMAWIDJAYA, Riyandi Nur. Analysis of E-Service Quality and Customer Satisfaction on Banking Image: A Survey of Bank XYZ Customers. Dinasti International Journal of Education Management and Social Science, [S. l.], v. 7, n. 1, p. 22–45, 2025. DOI: 10.38035/dijemss.v7i1.5196. Disponível em: https://dinastipub.org/DIJEMSS/article/view/5196. Acesso em: 5 apr. 2026.