Haryanto, R., M. Zai, Y. Y. ., Nampira, A. A., Yuliana, A., & Desembrianita, E. (2025). Customer Relationship Management (CRM) Analysis in Customer Retention. Dinasti International Journal of Education Management and Social Science, 6(6), 5173–5182. https://doi.org/10.38035/dijemss.v6i6.5461